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Delhivery Complaints & Reviews

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Updated: Mar 18, 2026
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Delhivery reviews & complaints page 39

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T
Technext
Oct 8, 2022
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Address: Gurgaon

I ordered one mobile phone from mobilephone site whose delivery partner is Delhivery. I ordered on 1st Oct 2022. Its expected delivery date was 06th Oct 2022. Till 06th Oct, product was not delivered. Product was in Noida and I am residing in Shahdara so it won't take too much time to get it delivered. But still its not delivered. Moreover, My package is roaming all over in delhi. Currently its in IGI Airport. I am not sure why its been there as its totally a different location from my space. Also delhivery now become a god as they provide future update as they know what will going to happen in future. I am writing this complaint at 11:50 AM on 08th Oct 2022. But on merchant site they already provided an update which has a time stamp of 13:39 PM of 08th Oct. Ss attached. I already raised complaint with merchant and delhivery but no body is interested in resolving my issue. Also day by day delivery date is increasing. It was scheduled to be deliver today now its showing tomorrow's date and I am pretty sure this will once again change to some other date. So its a request to kindly look into this to resolve the issue asap or forward it to Concern department.
Delhivery customer support has been notified about the posted complaint.
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    Surajkant Singh
    Oct 8, 2022
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    I ordered my laptop from flipkart on 23rd sept. Itwas shipped on 26th sept and was supposed to be delivered to me on 29th sept. The shipment was not delivered to me on 29th sept and then a new date was given to me which was 5th oct. I waited till 5th october but shipment was again not delivered to me. On delhivery site location of my package is stated Agra. It says that my package arrived agra on 6th october. This is my tracking id[protected]
    Delhivery customer support has been notified about the posted complaint.
    Oct 10, 2022
    Updated by Surajkant Singh
    The package still has not been delivered
    Oct 10, 2022
    Updated by Surajkant Singh
    It was supposed to be delivered to me by 29th september. For god sake do your job properly
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      K
      Kouseya
      from Kolkata, West Bengal
      Oct 8, 2022
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      Address: Alipurduar

      AWB no[protected], shipment arrived nearest hub @ 01.10.2022, but till now they arrange for delivery, unnecessary hold this PPD, if they don't have infrastructure why they book load. Disgusting
      Delhivery customer support has been notified about the posted complaint.
      Oct 08, 2022
      Updated by Kouseya
      * not arrange for delivery
      Oct 10, 2022
      Updated by Kouseya
      Shipment till now not delivered

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        A
        Arav72
        from Balrampur, Uttar Pradesh
        Oct 7, 2022
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        Mukesh Sharma whose number is [protected] representive of delhivery booked my goods on 24/09/2022 and took Rs 4000 through UPI...
        And gave me a fake receipt on my whatsapp number [protected]. Of my goods which was booked by him on behalf of Delhi Delhivery office...but till this time and date 07/10/2022 time 9:08 pm i haven't received my goods..
        Delhivery customer support has been notified about the posted complaint.
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          R
          rahul4035
          from Guwahati, Assam
          Oct 7, 2022
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          Address: DELHIVERY, BILASPUR, HARYANA, INDIA
          Website: www.delhivery.com

          My parcel which was picked uo at 28.09.22. And the delhivery date was 4.10
          2022. Is not delivered yet. Please atleast response to call or contact me at [protected]...
          My parcel awb no is[protected]...
          The parcel contains important information which need to be reached in time...
          Delhivery customer support has been notified about the posted complaint.
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            D
            Dishag503
            Oct 7, 2022
            Resolved
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            Resolved

            Address: 446/1 sondla tank road bye lane P. O. Garulia North 24 pgs

            I reside in Kolkata and I ordered a package from urbanic I was supposed to get my package by 30th September but it's been 7th October and I haven't got in my package. On 2nd October my package was it in my nearest hub but suddenly it's showed unexpected scan and my package was in Kerala they send it from there and it's been in my nearest hub since then and I haven't got my package I raised queries so many time but they didn't respond I want my package urgently but they didn't respond either.
            AWB no.[protected]
            Oct 8, 2022
            Complaint marked as Resolved 
            It's was sent to me after some delays.
            Delhivery customer support has been notified about the posted complaint.
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              F
              Farog
              Oct 7, 2022
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              My order is stuck and Not able to process. I tried many time contacting customer care. But not able to reach. Very Worst service.
              Delhivery customer support has been notified about the posted complaint.
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                P
                putu2608
                Oct 7, 2022
                Resolved
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                Resolved

                I returned a Peter England suit of Rs 4409 to Flipkart through Delhivery courier service on 7th September 2022. I am attaching the Person who picked up the courier, his name with his phone number.
                Name is Mahendra ph [protected]

                AWB[protected]

                - the courier is for Westbury Express.

                - The return item was picked up as per SMS .
                - OTP was used to activated the Return pick up
                - The Flipkart team is telling that the Seller has not received the item.
                - So they have asked me to complaint against the Delhivery courier service
                - I contacted Delhivery for confirmation but they are not reachable
                - I want to Know where is My product, is it still in transit or reached WESTBURY EXPRESS

                i have the customer copy given by the courier service. it has a scan too

                - kindly contact delhivery courier service and help me to know the status
                -
                Oct 13, 2022
                Complaint marked as Resolved 
                After the complaint, Flipkart took up the matter and the item was found to be delivered. The seller was contacted and now I got my refund Thanks a lot
                Delhivery customer support has been notified about the posted complaint.
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                  P
                  putu2608
                  Oct 7, 2022
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                  Westbury Express package AwB[protected] picked up on 7th September by Delhivery is still not received by flipkart. Flipkart is saying they don't know the whereabouts about the item as they have not received it yet. The item was picked by mahendra from delhivery courier. Kindly track where is the parcel.
                  Delhivery customer support has been notified about the posted complaint.
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                    E
                    ElenaATTindia
                    from Hyderabad, Andhra Pradesh
                    Oct 6, 2022
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                    Website: Delhivery

                    The driver picked up the shipment but didn't scan the AWB, so now the shipment is missing from the dashboard and the helpdesk pretends they don't understand the issue.

                    our reference number 134/22
                    pickup reference number 92811097
                    date of pickup 22/09
                    AWB number: [protected]

                    where is our shipment??
                    Delhivery customer support has been notified about the posted complaint.
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                      L
                      Lalit_12.08
                      from Gurugram, Haryana
                      Oct 6, 2022
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                      Lost my courier consignment

                      Address: Gurugram

                      Delhivery is the worst courier service I have ever seen
                      Pathetic customer service
                      My courier was picked on 29 September
                      And in the beginning I was told that my courier will be delivered by 2 October
                      I waited till 2 oct but the courier was not delivered and delivery date was shifted in application
                      I waited for one more day but the company shifted the delivery date again. This time I registered complaint...
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                      S
                      Seema0612
                      from Bengaluru, Karnataka
                      Oct 6, 2022
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                      My package is not getting delivered. It is in bangalore past 6 days and every day the delivery date is getting updated.

                      Package Number :[protected]
                      Delhivery customer support has been notified about the posted complaint.
                      Oct 07, 2022
                      Updated by Seema0612
                      There is no action being taken from the courier company . Please expedite it and get my package delivered,
                      Oct 09, 2022
                      Updated by Seema0612
                      It has been more than 10 days now and my package is still not delivered nor there is any response from the customer care.
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                        A
                        arijit_phenom
                        Oct 6, 2022
                        Resolved
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                        Resolved

                        Address: Dankuni, West Bengal
                        Website: www.delhivery.com

                        Dear sir,
                        My shipping awb[protected] from pune send by fatcat is still in dankuni since 1st oct everyday the est delivery is changing. No response and no action taken by delhivery... I reside in kolkata. When I will receive my package. Raised several complaints but to no avail. Even delhivery not responding to the seller...
                        Oct 17, 2022
                        Complaint marked as Resolved 
                        Finally after lot of pain they delivered
                        Delhivery customer support has been notified about the posted complaint.
                        Oct 10, 2022
                        Updated by arijit_phenom
                        What is this????

                        Oct 13, 2022
                        Updated by arijit_phenom
                        Why its always the same ntd updated then delivery rescheduled then on hold destination unable to receive at kolkata my real est delivery was 1st oct its 14 days... Why aren't you delivering or providing any solution??

                        Your company is in picture due to customers and this u do...??

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                          A
                          Avik_27
                          from Kolkata, West Bengal
                          Oct 6, 2022
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                          I had couriered my luggage through Delhivery from Delhi on 25/09/22 to Kolkata. Every day I track my package it says the delivery will arrive the next day. They have no customer support, no proper emailing system, nothing. I have goods worth more than 10, 000 rupees in my luggage and here I am, 11 days later with no delivery even attempted.

                          My LR Number is[protected]
                          My Tracking ID is [protected].
                          Delhivery customer support has been notified about the posted complaint.
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                            M
                            Mebin Johnson
                            Oct 5, 2022
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                            Set of products were ordered and the order is supposed to expedited by Delhivery.
                            The order has been halted at a nearby city about 40kms away from the delivery location Kottayam, Kerala for more than 3 days without any further update. The last status displays "Shipment unloaded due to uncontrollable circumstances".

                            There is no provision to contact any customer care or direct email to raise a concern.

                            TRACKING ID:[protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              Y
                              yemkhong
                              Oct 5, 2022
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                              Address: Tuensang, Nagaland
                              Website: DELHIVERY

                              DELHIVERY service in Tuensang, Nagaland is [censored]ed up.
                              they neither deliver our orders to the doorstep nor they deliver on time and we have to meet them at certain landmarks to pick our parcels.
                              also the devilery guy in my area most of the time is in drunken state and delivers late in the evening, suppose to be delivered during working hours or at times they even ask us customers to come pick up from their courier centre because they are short on delivery guys.
                              Delhivery customer support has been notified about the posted complaint.
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                                G
                                Report
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                                Order is showing in transit from past 7 days. no update on the tracking details. Tacking no is [protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  V
                                  Vivek Kachhiya
                                  Oct 5, 2022
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                                  Address: Pick up done from Ahmedabad , Gujarat
                                  Website: www.delhivery.com/support

                                  Docket id -[protected] LR[protected] Pickup Date[protected]Docket ID-[protected] LRNo.[protected] Pickup Date[protected] Months Passed but delivery not happen at Amazon DC & not return to our store.

                                  No one is bother to update on mentioned LR numbers.

                                  Have escalated the matter but no one is supporting.

                                  Levels

                                  CS Executive

                                  Email ID

                                  Phone number

                                  Level 1

                                  Harender Singh

                                  harender.[protected]@delhivery.com & retail.[protected]@delhivery.com

                                  [protected]

                                  Level 2

                                  Saurabh Singh

                                  saurabh.[protected]@delhivery.com

                                  [protected]

                                  Level 3

                                  Sharmistha Majumdar

                                  sharmistha.[protected]@spoton.co.in
                                  Delhivery customer support has been notified about the posted complaint.
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                                    M
                                    Md Farhan Shahid
                                    Oct 5, 2022
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                                    I've ordered Motorola mobile phone from its official website and unfortunately Delhivery is the delivery partner of Motorola.Facing delivery issue
                                    I've ordered moto g52. It is supposed to be delivered by the 2nd of October but from the very day Motorola's delivery partner "DELHIVERY" is continuously delaying it.
                                    I've younger brother who JEE aspirant and preparing his studies online it need it the device very first day to I ordered it from motorola because they are showing very less delivery time comparing to other flipkart and Amazon. But they making us fool by this falsely stipulated delivery time
                                    I become sick tired now they are continuously delaying it from day to day by just making excuses and there is no way to contact delhivery as well motorola. after paying in advance they make us feel helpless. And this why these company like Flipkart, Amazon gain market share
                                    I am attaching day to day updated record of delhivery and also conversation with motorola so called help service. It was my biggest mistake to order from motorola
                                    Delhivery customer support has been notified about the posted complaint.
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                                      C
                                      from Agra, Uttar Pradesh
                                      Oct 5, 2022
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                                      I sent my 2 parcel from delivery 9 days I.e 27 th sept 2022 & it got picked up but they are stuck and not even in transit since 9 days they just change the delivery date on daily basis.

                                      AWB no’s
                                      [protected]
                                      [protected]

                                      No update on the parcel and any details
                                      We tried complaining on multiple platform still no update.
                                      Kindly help on this corncern
                                      Delhivery customer support has been notified about the posted complaint.
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