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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: May 18, 2026
Complaints 3867
Resolved
525
Unresolved
3342
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 42

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P
priyanka7147
from Hyderabad, Telangana
Sep 27, 2022
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Tracking Id :[protected]

Order still not received and support team is saying its delivered to the incorrect address.
And there is nothing they can do now.

Pathetic service!!!
Delhivery customer support has been notified about the posted complaint.
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    B
    bubulc
    Sep 27, 2022
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    This fraud courier company has not returned the package back to seller. Everyday they are giving new estimated delivery time. Because of this seller has not initiated any refund for this product. Tracking Id No-[protected]. Delhivery is a big fraud company. Specially the Guwahati team. The distance between the product lying and Seller warehouse is only 1 km but I am suffering from last 4 days.
    Delhivery customer support has been notified about the posted complaint.
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      S
      Sindhura2022
      from Hyderabad, Telangana
      Sep 26, 2022
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      Sent a parcel via AWB[protected] on 16th sept via express service. Paid extra for express service and today is 26th, parcel was supposed to be delivered on 19th sept and they havent delivered it till now. They said outage issue and havent responded after that to any complaints. The sad part is there is no customer support number or email id. They are cheating customers and withholding parcels for no reason. A courier company like this should be blocked from operations due to their operational issues. I have no clue on how to track my parcel or whom to reach out.
      Delhivery customer support has been notified about the posted complaint.
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        R
        Rhythm_Seth
        from Amritsar, Punjab
        Sep 26, 2022
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        I returned the product on the 6th of August but the delhivery guy probably didn’t update it anywhere and the status still shows cancelled/yet to be returned for which I haven’t received my refund till date.
        Delhivery customer support has been notified about the posted complaint.
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          V
          violethill
          Sep 26, 2022
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          MY DELIHIVERY tracking id is[protected]. As i went through gall bladder removal surgery couple of weeks back, i requested him to make a doorstep delivery. almost every delivery through courier services are doorstep delivery. he denied to do that with extreme verbal slur and threatened to cancel the product if i dont go to his location to pick up the product. I had to travel to his location to collect my product. even that time he misbehaved with rough manners and told me that "delhivery" doesn't provide doorstep delivery. please do take neccesary actions!
          Delhivery customer support has been notified about the posted complaint.
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            A
            Ajay1730
            from Siliguri, West Bengal
            Sep 26, 2022
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            Address: Bagdogra

            Hi delhivery
            This is to inform you that need to approval the name chane request my epfo so kindly close the tomorrow any how.
            Delhivery customer support has been notified about the posted complaint.
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              J
              Jonathan Chellappa
              Sep 25, 2022
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              AWB - [protected] - Not Delivered
              Delhivery customer support has been notified about the posted complaint.
              Sep 25, 2022
              Updated by Jonathan Chellappa               The Delivery agent is very rude and abusive when called for status
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                K
                Krishiv Kapoor
                Sep 25, 2022
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                I had placed order through flipkart via Cash on delivery on 11 Sep 2022 and got delivery on 17 Sep2022 from shipment no[protected]. I had made payment through credit card by scanning the QR code and paid Rs.177 to delhivery merchant, transaction was successful from my side but merchant didn't receive the amount. then Delivery body asked me to do re-payment and he gave me surety that i will get the refund of 1st made payment within 3 days thats why i made 2nd payment of Rs. 177 through paytm account. 2nd payment was received to him on the spot and he gave me the product delivery. But now my 1st payment of Rs. 177 has not credited in my account till yet. i put a mail 3 times to delhivery customer support team ([protected]@delhivery.freshdesk.com)but they are not responding to me.
                I have attached the screenshot of payment, please do the needful to refund my money.
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  Sanskruti Mahendraker
                  Sep 25, 2022
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                  I have ordered clothes from h&m, order number is [protected], from more than 20 days Delhivery is bluffing with the status. They don’t have any customer care number neither respond to the tickets raised. I don’t know what they have done with package, though the package has reached Hyderabad they are not delivering it.
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    animesh kesharwani
                    Sep 24, 2022
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                    Address: 91, Shiv mandir road village post Devtalab Di

                    Hello there i sent a parcel worth rupees 6000 shipped from delhivery on date 7 september 2022 and where i sent it, is not recieved yet and the site said your package has been lost i also raise concern through email but they only return my shipping charge only and responded it is lost . how will i get my parcel back either delhivery give my parcel or pay money.
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      sumitbhojwani
                      Sep 23, 2022
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                      I had received the AWB [protected]
                      The awb was damaged by the dog when it was in custody of delhivery the reson for the same was provided as due to load and unavailibilty of space the shipment was remained outside and then dog had damaged it, i had proofs for the same, i instructed the manager to remove the damaged part and deliver shipment by taping in the case claim is not approved saying that the delivery was consented delivery please look into the matter at earliest
                      Delhivery customer support has been notified about the posted complaint.
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                        G
                        gskr2gskr
                        Sep 23, 2022
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                        Resolved

                        Address: Delhivery, Plot 5, Sector 44, Gurugram, Haryana - 122002

                        Dear team,

                        I have been facing the issue from Delhivery team. One of my product has to picked up for returns, but delhivery people are not even attempting and not reachable. On top of these things they were updating false updates in the tracking of order. Please take a immediate action on them.
                        My Awb is :[protected]
                        Please please make it happen. I am really impatient now to track them without a clue.
                        Sep 26, 2022
                        Complaint marked as Resolved 
                        They picked up my product. Thanks
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          Sharaf Zendenz
                          Sep 21, 2022
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                          Delay for delivery and misbehaviour your staff

                          Address: delhivery sankaramangalam (679534) pin

                          Dear delhivery team,

                          I am writing this letter with reference to my order dated [order date]. The delivery was scheduled five days back and I haven’t received the order yet. This long delay is causing substantial monetary loss and inconvenience to my business activities. The items in the order were a priority one and as you promised on-time delivery I agreed to proceed for the transaction.

                          Please let me know...
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                          R_wale
                          from Indore, Madhya Pradesh
                          Sep 20, 2022
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                          I have booked 2 shipments from Delhivery as on 6th Aug 2022 on LR no.[protected]. They are showing one parcel at Agartala hub whereas one at Guwahati hub only from last one month. And they are not able to trace the Guwahati parcel yet. Its been more then a month now, our parcels are not delivered by Delhivery and no updates as well.
                          Delhivery customer support has been notified about the posted complaint.
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                            M
                            mak777
                            from Chandigarh, Punjab
                            Sep 20, 2022
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                            The company is reluctant in delivery my package .

                            Amount was paid to them in advance.

                            The parcel was picked by them in time from Jaipur but now they are just delaying it and are updating wrongly as in “delivery was attempted”

                            Highly disappointed!!

                            Request strong action to be initiated against the company .

                            Thanks

                            Major Ajay kundu
                            [protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Shibu Tharakan
                              Sep 20, 2022
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                              On September 5th I orderd bluetooth speaker from a company website and they are shipping it via Delhivery.

                              Till date I haven't received the product. They keep extending the delivery date. This company is fraud and should be shut down. There are lot of complaints on their name.
                              Delhivery customer support has been notified about the posted complaint.
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                              Uploading the undelivered delivering today status of Delhivery
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                                M
                                mostofa ali
                                Sep 19, 2022
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                                Address: 733125

                                Delivery personel not deal with others, the name of delivery boy Sarfaraj Anowar WB at the area 733125. He misbehave with me. My most of shipping delivered by Delivery logistic but nothing happened like this before
                                Delhivery customer support has been notified about the posted complaint.
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                                  C
                                  Ckiit25
                                  from Mumbai, Maharashtra
                                  Sep 19, 2022
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                                  Website: www.delhivery.com

                                  The axis bank sent the item to my registered address, but this company person asked for money, and i was not agree to then he returned back sent my item to the bank. Tracking id[protected]. I think this company is involved in systematic fraud. Taking money to book items but not delivering
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    Sahin Laskar
                                    from Silchar, Assam
                                    Sep 19, 2022
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                                    Address: Silchar

                                    My return was picked up on 12/9/22 vide AWB no.[protected] nad is still on the same place since 6 days there is no update. I am not able to reach "Delhivery". There is not a single way that I am able to connect to them. Please help me with the problem. Thank You.
                                    Sahin Laskar
                                    [protected]
                                    Delhivery customer support has been notified about the posted complaint.
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                                      M
                                      mohd tauseef shaikh
                                      from Delhi, Delhi
                                      Sep 18, 2022
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                                      I need written apology and delivery boy termination for the rude behaviour of your delivery boy or else I will going to escalate the same on social media with call recording. Your delivery boy was very rude and was asking us to come on main road to come and collect the parcel or else I will take it back. I told him i am in off still my senior citizens mother had to go out to collect the delivery.

                                      I request icici to cance the contract with Delhivery to deliver your cards to the customer.
                                      Delhivery customer support has been notified about the posted complaint.
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