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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
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S
Sohinirego
Sep 10, 2022
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Package booked more than 10 day back. Still not delivered
Delhivery customer support has been notified about the posted complaint.
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    A
    Abilash U
    from Chennai, Tamil Nadu
    Sep 9, 2022
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    My tracking ID is[protected]. My package is sent from gurgaon to chennai and it has been 14 days, the package is not getting delivered. It is showing out for delivery and then gone to in transit status again at the end of the day. I want to know the package status and the location so that i can atleast myself get it from there.
    Delhivery customer support has been notified about the posted complaint.
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      J
      jbbvasu
      from Guwahati, Assam
      Sep 9, 2022
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      Address: guwahati

      I have ordered a product from Amazon with tracking id:[protected], is at its courier facility but not delivered till now. there is proper support of customer care service of this company. i called on [protected] which i got from google, there people were asking to pay some amount which i refused, after that they said they can't help.
      kindly take proper action against them and please make deliver my product as soon as possible.
      Delhivery customer support has been notified about the posted complaint.
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        N
        NirupamSaha03
        from Kolkata, West Bengal
        Sep 9, 2022
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        Hi,

        The original package was intentionally exchanged with a different old package containing only a single tshirt (of a girl, 7 to 8 yrs) worth rs. 329 ; by your fraudster courier partner.

        I ordered 7 trousers worth rs. 5319 but I received only a single tshirt (of a girl, 7 to 8 yrs) worth rs. 329 instead, on 2nd September, 2022 .
        The item received inside the package is very old. The package bag also is very old, might be of 1 year back.

        The original package was exchanged intentionally with a different package containing a tshirt of a child. The delivery slip which is attached on the shipment, was tampered and it was printed in normal paper, attached by a pin and it was not a sticker-slip.

        The delivery slip attached on the package, is given inside a transparent plastic envelop closed with just a single stapler pin which anyone can easily tamper and it wasn't sealed. The package bag also is very old, might be of previous year.
        Delhivery courier is conducting the biggest scam in India by looting laymen's money and all their officials are corrupted from top to bottom. And even after such occurings, there is no FIR launched against the fraudsters, which means the company is entertaining the fraudsters to conduct such fraudulent activities. This is the only courier company which is doing such nasty kind of things. The courier should be banned immediately for the sake o[censored]s.
        There is a group in Facebook also, inthe name of Victims of Delhivery courier and most importantly there are 33700 members who are the victims and there are a lot of such example of fraudulent incidents conducted by the courier company.
        I would like to urge to ban Delhivery courier from India with immediate effect.
        Regards,
        Nirupam Saha.
        Delhivery customer support has been notified about the posted complaint.
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          B
          bharath5963
          Sep 8, 2022
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Kindly Speed Up My Package for AWB NUMBER : [protected]
          and Deliver it to me As Faster As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible and Update the Status of Shipment.
          Delhivery customer support has been notified about the posted complaint.
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            J
            Jemy John
            Sep 8, 2022
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            Address: Motiram Privilege, B Wing, 1st Floor, Room no- 105, Badlapur Goan Landmark: Maple City. Badlapur (W) 421503

            I had booked a consignment where I had mentioned my wrong pincode. Its been 2 weeks, I've not yet received my parcel. Please look into the matter & solve it as soon as possible.
            Also please rectify my adress especially pincode.
            Delhivery customer support has been notified about the posted complaint.
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              S
              Sumisuman21
              from Kolkata, West Bengal
              Sep 8, 2022
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              The person holding the number [protected] was there to delivery the same package which was a ajio exchange. I shared the sare code during the delivery and the exchange was done smoothly but he called at 11:49pm saying that the previous share code was not working hence he has send a new code which i need to say him and we did that too after he again called at 11:59pm which i dint recive and blocked his numb. I dont know what kind of professionalism s this because im highly offended with this kind of behaviour.
              Delhivery customer support has been notified about the posted complaint.
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                A
                arif Arhaan
                from Delhi, Delhi
                Sep 7, 2022
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                I had ordered a EXERCISE BIKE FROM AMAZON on 25th august and the delivery agent is DELHIVERY WITH TRACKING ID[protected] .
                As per delhivery website, the package estimated delivery is daily changing and there is no revert from there web portal nor they are returning a calll as per call back request, However, the tracking status shows it is currently at bilaspur-hr (I. E. It has not been shipped to my location). Please ensure that my package is shipped right now, or if its has already been shipped from bilaspur-hr to my delivery address, please update the tracking status on your website. Please ensure that the package is deliveredAlso, please provide me a fixed date by which i will receive my order.
                For your reference, i am attaching screenshots of the order & tracking details delhivery websites.
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  SrinivasItape
                  from Bhalki, Karnataka
                  Sep 7, 2022
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                  This happens every time with me whenever my order comes through Delhivery Couriers. I stay in village Morambi which is 18 kms from the town called Bhalki (Pin code is 585328) in Karnataka. If I order something from Amazon or Flipkart I won’t have any problems because its get delivered to my doorstep but If I ordered from any other sites and the courier partner is Delhivery then it’s never get delivered, if the item is important to me then I have to go to the town to collect it. I always pay more then 80RS as a delivery charges even if it is a 50rs product but don’t understand what problem is with Delhivery Courier.

                  If you can’t deliver the product then why do you take it from the sender.
                  Delhivery customer support has been notified about the posted complaint.
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                    H
                    Harsha Vallabhaneni
                    Sep 7, 2022
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                    There is no response from the customer service side no matter how many complaints we raise . And the worse part is there is no way to contact them . They don’t want to reply or they are being given very high salaries so they eat and sleep at stores . Product reached the delivery location a week earlier and from then each day the in transit is changing to the next date day by day . It has been a week . Such unprofessional platform . Highly not recommended.
                    Product number :[protected]
                    Delhivery customer support has been notified about the posted complaint.
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                      V
                      Vaishnavi Karunakaran
                      Sep 6, 2022
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                      On the time of delivery, we are not at home. So we asked him to deliver the package to our tenant in ground floor. Agent knocked the door and waited only for a min and told me how much time I had to wait harshly. And he said, he kept the package outside the door. Is it a right way to deliver. Very worst customer service and they are very rude. Such a worst company. His name is prabha from chennai
                      Delhivery customer support has been notified about the posted complaint.
                      Sep 06, 2022
                      Updated by Vaishnavi Karunakaran
                      Complaining about agent in Chennai
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                        J
                        Juggu1987
                        from Port Blair, Andaman and Nicobar Islands
                        Sep 5, 2022
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                        I had my items couriered on 6th June from Banaras to Portblair. Tracking no. #[protected]
                        It showed the items are in chennai for about 2 months and now the status is LOST.

                        No way to contact the courier company !

                        No one from the courier company was least bothered to inform us about the status.
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          Sudhir Ahirwar
                          Sep 5, 2022
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                          Address: Ahmedpur vidisha 464001

                          Delivery boy cancelled my Pick-up Order without contacting me and wrote that order was cancelled by customer end he never contacted me he didnt even tried he just generated cancellation OTP the cancelled order without OTP this is pathetic behavior i tried contacting Delhivery consumer care but they are also not helping i want action on that delivery boy for his rude behavior Parcel Tracking ID:[protected] i will take legal action against him and the company if company dont do anything on this my mobile number [protected]
                          Please 🥺 contact us i explain properly my issue 🙏#delhiveryscammer i send 5 time pickup req. Everytime cancel my req. My mail id [protected]@gmail.com
                          Delhivery customer support has been notified about the posted complaint.
                          Sep 05, 2022
                          Updated by Sudhir Ahirwar
                          My registration number [protected] Ansu kumar
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                            A
                            Anhat Shaikh
                            from Anantnag, Jammu and Kashmir
                            Sep 5, 2022
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                            Address: Gurgaon Haryana
                            Website: www.delhivery.com

                            Hello...This is Anhat Shaikh...My package with tracking was supposed to deliver today on 05 September 2022. But the tracking history is showing that the package has not even reached my nearest Delhivery centre. I sent a mail twice still not getting any response.I need it today urgently. Plz do something ...It's much needed today .😔😔😔😔
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Sri Naveen Dasari
                              Sep 5, 2022
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                              Address: Hyderabad

                              My AWB number is[protected], they have picked the product from Hyderabad at my residence and to deliver the same product with in the city to Amazon, they took 5 days and from 29th onwards I am asking them to return the product if its not picked up by Amazon and til date they have not returned the product.

                              1) There is no customer service to speak and they capture on their website that they don't want to share the numbers of the Delivery Agents to have a smooth delivery.

                              2) No toll free & False Status Updates.

                              Kindly do the needful.
                              Sep 6, 2022
                              Complaint marked as Resolved 
                              1. No one has called me after raising the complaint. 2.As a part of their delayed process, product was returned back. 3. After my complaint in this portal, I observed even my product was removed from return tracking, unsure whether this is an impact of raising a concern over here. 4.Customer care told that there is no way to send an email or call them.
                              Delhivery customer support has been notified about the posted complaint.
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                                M
                                Mohana2
                                Sep 5, 2022
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                                Website: www.delhivery.com

                                It has been more than 20 days since I shipped my package.
                                But it is not getting delivered.
                                Very worst service. No proper reply from support team.
                                I wish no one to use this website.
                                I don't know if my package is safe or not..
                                Delhivery customer support has been notified about the posted complaint.
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                                  S
                                  Sumisuman21
                                  from Kolkata, West Bengal
                                  Sep 5, 2022
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                                  The delivery guy with phone numb [protected] lodged a complaint that i demanded an open package delivery which i dint as he never reached my location i demand an apology from the person or you take action against against him.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    Sumisuman21
                                    from Kolkata, West Bengal
                                    Sep 5, 2022
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                                    The person delivering today was delivering a ajio exchange product holding phone numb [protected]. He was extremely rude with his behaviour, and inspite of me recieving his call and being at the location he dint delivered the product threatening me not to deliver if i complain aginst his rude behaviour. I want him to apologise me for this kind of behaviour and delhivery to take action against his behaviour.
                                    Delhivery customer support has been notified about the posted complaint.
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                                      A
                                      arundhatiChat
                                      Sep 5, 2022
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                                      We have given my 8 boxed of household item which includes tv as well given to one local partner which later handed over to delhivery, after so many calls and follow up they sent me 7 boxed where one box of tv they have mis placed, and asked for receiving, we have given receiving for 7 boxd stated that 1 box is missing they said on they ll deliver next day its been a week we are calling them and they have no idea where my box is; it a delay of now 25 days that they have taken still doesn't deliver all the boxes, and they are showing delivered all boxes ; I have video o[censored]s counting in front of them but that 32 mb how can I send
                                      I need this to resolve ASAP
                                      Delhivery customer support has been notified about the posted complaint.
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                                        For my AWB [protected], the shipment was supposed to be delivered on 31st August. The shipment is already in Bangalore since 31st August. Today is the 05th of September and my parcel is still not delivered. I have tried reaching to the delivery customer support but their numbers are not reachable. Their website clearly calls out to reach over Web. So I raised a complaint and received the below response from them (Refer Delhivery Screenshot 1).
                                        For the last 5 days Delhivery team is conveniently updating the status to "Delivery rescheduled" but not delivering my parcel (Refer Screenshots 2 and 3)

                                        This parcel was supposed to be a gift for my daughter on her birthday. The surprise is spoiled but these shameless idiots do not bother at all. Delhivery sucks !!!

                                        Request The Consumer complaints team to kindly help me in this regard and if my parcel is damaged to help me with the remuneration of the same.
                                        Delhivery customer support has been notified about the posted complaint.
                                        Sep 05, 2022
                                        Updated by [email protected]
                                        Marking this as resolved but not because of any help from Delhivery side. My own company arranged a vehicle to send this to my address. What a shame Delhivery!!!
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