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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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518
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Delhivery reviews & complaints page 51

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S
sspl2022
from Pondicherry, Puducherry
Aug 3, 2022
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Negative Miles not able to book orders

Address: No.28, Carpenter Street, Nellitope, Puducherry

Client name
Login name for cl-panel.
BIOOPTICURE FRANCHISE
Waybill Prefix
140390
Wallet Provider
DEL-MILES

My wallet balance says Miles (Current Balance) in Negative (-) 353.38 Miles, Not able to book any consignment But as per our account records, it should be positive (+) 154.34 Miles

Our earlier tickets has been closed with out resolving the issue
Ticket ID:...
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P
Prachi Singh 9323
from Thane, Maharashtra
Aug 3, 2022
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AWB[protected]

My parcel is stuck in RTO.
From June 20th.
I am following up from last one month.
Pathetic service
Return my package
Delhivery customer support has been notified about the posted complaint.
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    D
    Deepika Jayakumar
    from Chennai, Tamil Nadu
    Aug 3, 2022
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    On delivery, the delivery agent asked for OTP but we didnt get any OTP so he asked for ID proof to confirm, we gave aadhar card and he took photocopy of it and gave the package

    Is this the perferred way - to take photocopy and how to make sure that the data is safe with them?
    Delhivery customer support has been notified about the posted complaint.
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      R
      Rrrpk
      from Mumbai, Maharashtra
      Aug 3, 2022
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      Address: Headquarters, Plot 5, Sector 44, Gurugram, Haryana - 122002

      The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery according to THEIR convenience, they will send it back. During delivery, the person shoved the product in my house without handling properly.
      Delhivery customer support has been notified about the posted complaint.
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        S
        Shubham K\\
        Aug 3, 2022
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        I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.

        following is information about parcel.
        Order ID: TNT1X65Q[protected]
        Waybill:[protected]
        +2 photos
        Delhivery customer support has been notified about the posted complaint.
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          S
          Shilphaat
          Aug 2, 2022
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          Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
          Website: www.delhivery.com/support

          Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied.
          Delhivery customer support has been notified about the posted complaint.
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            J
            Jinjilla20473
            Aug 2, 2022
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            Happened on 20th July, 2022

            Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

            The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

            AWB [protected]
            Delhivery customer support has been notified about the posted complaint.
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              K
              KrishnaPL4565
              Aug 2, 2022
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              Resolved

              The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
              and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also .
              Aug 3, 2022
              Complaint marked as Resolved 
              refunded
              Delhivery customer support has been notified about the posted complaint.
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                S
                shivani2512
                Aug 2, 2022
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                Address: bangalore

                Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
                AWB[protected] is reached or not.
                Delhivery customer support has been notified about the posted complaint.
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                  G
                  Gurpinder Singh 22
                  from Batala, Punjab
                  Aug 1, 2022
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                  Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery
                  The above mentioned message send me by delhivery but my debit amount is not refund till date. My debit amount is 1211/- as on 20 July 22.
                  Aug 14, 2022
                  Complaint marked as Resolved 
                  Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
                  Delhivery customer support has been notified about the posted complaint.
                  Transaction image

                  Payment refund - Comment #4032468 - Image #0
                  Transaction detail

                  Payment refund - Comment #4032469 - Image #0
                  Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
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                    A
                    Adnana
                    from Bengaluru, Karnataka
                    Aug 1, 2022
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                    Website: Delhivery.com

                    AWB #[protected]
                    company after paying the amount
                    person came for pickup
                    Delhivery is not refunding my amount

                    kindly refund our amount
                    Delhivery customer support has been notified about the posted complaint.
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                      D
                      Drtahir
                      from Srinagar, Jammu and Kashmir
                      Aug 1, 2022
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                      Address: Batamallo
                      Website: None

                      Delhivery office not delivering my order and saying self pickup
                      From 5 days order is in office rainawari srinagar
                      So arrogant so rude so ridiculous
                      EY[protected]
                      Prepaid order already paid
                      Delhivery customer support has been notified about the posted complaint.
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                        G
                        Gorababu123
                        from Gurgaon, Haryana
                        Aug 1, 2022
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                        My C No is [protected] for medicines to be delivered to Bhiwadi, Rajasthan, Pin code 301019 . The package had reached Bilaspur in Haryana from Delhi to be further shipped to Bhiwadi but it has been sent to Thane, Maharashtra . Are the handlers there illiterate or just careless ? As this is medicine it's delay s harmful to my health but Delhivery just says expect delay !! if this is the service they provide and get aay scot free something needs to be done .
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          Abhinav Butani
                          Jul 31, 2022
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                          [protected]
                          [protected]
                          [protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            SKumar1077
                            Jul 31, 2022
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                            Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

                            I had booked a parcel on 21st July for Name : Hero, New hind automobile Purina 854301 address and the merchant had provided me a LRN No :[protected] but the merchant had been pasted a wrong label on my parcel having address of Kerala LRN No :[protected]. Due to this mistakes of merchant, my parcel has been reached in Kerala .I was connect with kerala merchant and explain the issue after found his contact no on hard working on google and with the help of Delhi merchant. But the Kerala merchant has not update the label in my parcel and that parcel is in Kerala from last 7 days. I am also attempt to contact with customer service on email and contact no. which is mentioned on the website but no one respond on that. My merchant (Delhi) has also send an email to delivery team but his team was not respond frequently as he said.
                            Finally I would like to say that please update purnia 854301 address on my parcel LRN no :[protected] as per my merchant email received and deliver that parcel in Purnia address immediately.
                            Delhivery customer support has been notified about the posted complaint.
                            Jul 31, 2022
                            Updated by SKumar1077
                            Please find the Receipt my parcel shared by merchant.

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                              1
                              1988rajan
                              Jul 31, 2022
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                              My parcel status says it is lost (Screenshot attached). Tracking ID No. is[protected]. Please deliver it soon or pay for the loss and contact me as soon as possible
                              +1 photos
                              Delhivery customer support has been notified about the posted complaint.
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                                R
                                rajesh23g
                                Jul 31, 2022
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                                Address: Banglore

                                I have send a shipment to my hometown with delhivery. on there website the order shows delivered but it never reached at my home. I tried contacting them using twitter but not response there. They don’t have customer helpline also. I am feeling so frustrated and cheated
                                Delhivery customer support has been notified about the posted complaint.
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                                  J
                                  Jay 1234567
                                  Jul 30, 2022
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                                  I work for ap vigilance department. I usually use the indian post for courier service. For the first I have tried delhivery courier service. The package was picked up 3 days since then the package is struck at mantada facility. My superiors are puting pressure one me as matters in issue requires courier to be delivered in time. I am begining to think contents in package was stolen, if so, it will have dire consequence on job. My tracking id AWB[protected]. PLEASE LOOK INTO MATTER AS IT EFFETS MY LIVELY HOOD
                                  Delhivery customer support has been notified about the posted complaint.
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                                    M
                                    mani lamba
                                    from Chennai, Tamil Nadu
                                    Jul 30, 2022
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                                    The delivery boy asked for the OTP code but at that time the code could not be provided and so we asked him to come later. He said he will come the next day but he never came now we don’t have the option of contacting him and the product has been marked as delivered. It was the headphone and the order number is AWB[protected]. Ordered through Nykaa fashion
                                    Delhivery customer support has been notified about the posted complaint.
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                                      V
                                      Vosa Srinivas
                                      Jul 30, 2022
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                                      Address: Nirmal

                                      Delivery delivery boy vijay denied to deliver my shipment at doorstep used very aggressive language very pathetic I am sorry to say that type of behavior damages your credibility

                                      Thanks once again I will never choose your courier
                                      Delhivery customer support has been notified about the posted complaint.
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