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Delhivery Complaints & Reviews

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Updated: Mar 18, 2026
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Delhivery reviews & complaints page 51

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A
Archit6001
Aug 11, 2022
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My order number is [protected].
It has been delayed from over 2 days.
The delivery called me today and told me he is coming but after 1 hour he didn't arrive.
I tried to call him but he didn't receive my calls.
After many tries, he picked up my phone and told me he couldn't find my house.
Even though I explicitly told him how to find my house.

He said he will arrive at my house after delived a package.

He never arrived and started ignoring my calls.

The company customer care number do not work at all.
Delhivery customer support has been notified about the posted complaint.
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    S
    Selva ganesh 7378
    Aug 11, 2022
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    For the past 4 days it shows on hold destination unable to receive. What the hell they are doing I don't know worst courier service.
    Delhivery customer support has been notified about the posted complaint.
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      D
      Dr. Lathika Km
      Aug 11, 2022
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      I have an item from Zivame to my residence at Trivandrum, Kerala. Since Monday, 8th August, it is being shown as delivered at Zivame site, and already three days I am receiving sms from delhivery with different otp but the item is not yet delivered. Zivame has not provided me with AWB number, I have only their order number. Following is the message I received from Zivame on Monday 3.46 pm
      Dear Customer, Your order no.[protected] with Zivame has been successfully delivered to you. We hope you like it and keep shopping with us for exciting deals.
      Please do the needful as early as possible
      Delhivery customer support has been notified about the posted complaint.
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        T
        Tushar Koley
        Aug 10, 2022
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        Address: INDIA

        I have added a order for pickup from delhivery using shiprocket. Awb no[protected]. It was scheduled to pick up on 9/8/2022 but today is 10/08/2022 and no one from delivery contact me for pickup and even still the order is not picked up. I run a small online business and i have to depend on a shipping company for my order delivery. Such a irresponsibility degrade my business and harass my customer.
        Delhivery customer support has been notified about the posted complaint.
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          B
          behers10
          Aug 10, 2022
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          I order an Laptop Delivery Via Delhivery Courier Service. For this i paid extra amount for safe keeping the package and Express Delivery as i needed to move it urgent . While pickup i told the pickup person, its a Laptop and they did not raise any concern and picked it up, but they cancelled it after it reaches their center raising concern its an Screen object . The Package was there for 3 days with no not notice of when it will be returned. I called the Delivery Center in my city and they recommend to cancel it for early return. I cancel it so it reaches me ASAP and i can arrange another courier and it came to me on 4th day . Delhivery team did not refund my money, i sent around 3-4 complaint emails but all absconded. Please help .
          Order ID: T165PPV9173635T000
          Waybill:[protected]
          Delhivery customer support has been notified about the posted complaint.
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            R
            Ranjith Kumar M V
            Aug 10, 2022
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            Tracking Number[protected]LR Number:[protected]
            Mobile Number ±91 [protected]

            Please let me know why my package is not delivered yet ? Also please advice why incorrect status updates updated in website?

            As of 7th Aug 9:44 PM status "THE DELIVERY WILL BE REATTEMPTED AS THE ADDRESS WAS CLOSED".

            But the address is actually not closed and i was there for whole day and no one contacted me. Why you peoples updating such FAKE status. ?

            On 8th Aug 11:23 AM status OUT FOR DELIVERY i just postponed all my personal works and waited for the parcel but no one came and i didn't receive any call till 10 PM.

            Then today 9th Aug 2:37 PM the status is DELIVERY SCHEDULED not sure why it is rescheduled and why it was not delivered yesterday when it was out for delivery.

            Very Bad experience.

            Now the status is THERE MIGHT BE SOME DELAY and the expected delivery date changed to 11th Aug 2022.

            How do i believe it?

            Be in my place and think for a second so you my feel the frustration.

            Its really really urgent, i have also raised Support Ticket ID 44496971 so please help me to get my package by today or tomorrow
            Delhivery customer support has been notified about the posted complaint.
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              D
              D3STNY
              Aug 10, 2022
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              My shipment is getting delayed and delayed and no communication is being done by delhivery side. No reason or reply to support tickets is there and it has already reached my city but not being delivered to my home. This is such a bad experience from delhivery side and I am really disappointed
              Delhivery customer support has been notified about the posted complaint.
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                J
                jayantabanerjee
                from Ichapore, West Bengal
                Aug 10, 2022
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                Address: Shemrock Schools, Rohini,N Delhi-110085

                The docket as per tracking is in Pune. No contact no. is there centrally to find the materials lying for last seven days. We want damage cost against the delay and customer loss.
                Delhivery customer support has been notified about the posted complaint.
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                  F
                  Fazil Shaikh
                  Aug 10, 2022
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                  Resolved

                  Shipped to wrong address and showing wrong excuses.

                  My package from 'Bookswagon' has been shipped to the wrong address. Usually, it goes from 'New Delhi airport' to 'Haryana' to Ahmedabad.

                  However, my package was first delayed, and I didn't receive any updates about it for three days.

                  And now, when I checked, it's showing that it has been shipped to Ludhiana, which is in the opposite direction.

                  Please look into this matter and deliver my package...
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                  A
                  Akhil0981
                  from Delhi, Delhi
                  Aug 10, 2022
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                  Address: Delhi

                  I have complaint against Delhivery Delivery boy yesterday.
                  And plz check when package have reached at my destination at 09/08/2022 03:34 PM to deliver
                  But due to Delivery boy try to gate OTP without Deliver my package to known person/home
                  I refused to give OTP without delivery
                  And so on... complaint have registered yesterday
                  Than today 10/08/2022 It be delivered
                  But now why showing 12/08/2022 delivery date
                  Why it is delaying???
                  And why also Shown *Delay in delivery due to costumer cancelled/refusal* ??
                  Delhivery customer support has been notified about the posted complaint.
                  Tracking no
                  [protected]
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                    A
                    Ashok kumar K.
                    from Hyderabad, Telangana
                    Aug 10, 2022
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                    Resolved

                    Product was not delivered to Home and Delivery boy was Arrogant

                    We've ordered "UPSCALIO SURFACE package" through Flipkart, and I think that Flipkart has routed the delivery service to Delihvery.com. As per the schedule, they should deliver the product to my home yesterday, i.e. on 09-AUG-2022. But, they were telling that they could not reach my home as road is dirty, and truck cannot go. But, in fact, the road is very clear in front of our street. We have one car, and one two-wheeler where we use everyday...
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                    E
                    eswar mv
                    Aug 10, 2022
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                    Address: h.no.623,faridabad sector 30

                    Tamilnadu to faridabad sent to my courier arrived at faridabad aug.02, but still now response courier side, nothing phone call, not coming my house, also very worst service there please my product refund or deliver my housed please provide
                    Delhivery customer support has been notified about the posted complaint.
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                      P
                      Praneetks
                      from Lucknow, Uttar Pradesh
                      Aug 9, 2022
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                      Address: B-1973 Near Amarpali Market Indira Nagar Lucknow

                      I received a product which was not order by anyone in my house. They delivered product on the holiday at cash on delivery of 800/- This is fraud attempt by delhivery and no action is taken against them... They delivered product which is not order by me
                      Delhivery customer support has been notified about the posted complaint.
                      Please return this product and refund my money as soon as possible
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                        K
                        Kv-kirti
                        Aug 9, 2022
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                        Address: Delhivery Bhiwandi (Mumbai)

                        I am chasing delhivery since 15 days but the parcel is not returned back to me yet, the parcel products costed me 3000 rupees for which I have the receipt. I want my the refund from delhivery
                        My order Id is T165K8J99K038Y4434
                        Waybill[protected]
                        Delhivery customer support has been notified about the posted complaint.
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                          N
                          nishantsahoo
                          from New Delhi, Delhi
                          Aug 9, 2022
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                          Resolved

                          Address: Gurgaon, India

                          Hi Team,

                          I had booked 10 shipments via Delhivery and all of them were delivered to incorrect addresses.

                          Order ID for those 10 shipments[protected],[protected],[protected],[protected],[protected],[protected]...
                          [protected],[protected],[protected] &[protected]

                          Delhivery team on 27/07 said that they have already initiated a refund and that I will be receiving the refund within 5-7 business working days. It's been over 10 business working days now and I have still not received the refund back.

                          If this is the kind of service provided by Delhivery, I will surely recommend my network and colleagues to not use their service in India.
                          Aug 10, 2022
                          Complaint marked as Resolved 
                          Delhivery team initiated all 10 refunds! Sending an email to the support email ID helped! 😊 Thanks Support Team!
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            anonymous@12
                            from Hyderabad, Telangana
                            Aug 9, 2022
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                            My package was out for delivery on 6th and 7th August, but it did not get delivered on either date. The delivery executive marked the reason as him being unable to reach me although I did not receive any calls and was available the entire time at the provided address. I raised a complaint with Delhivery and talked to a support representative who assured me that they would take the matter up at the earliest and get it delivered the next day. The delivery wasn't done on the next day as well (8th Aug) and no updates were provided to me either. There is no way to reach out to them apart from logging complaints which get added as comments to your ticket, but there doesn't seem to be anyone working on resolving the tickets. Absolutely atrocious service from the company.
                            I would again like to ask the company to reach out to me and get it delivered asap.
                            AWB:[protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              Arup_mohanta
                              Aug 9, 2022
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                              Address: Gurgaon
                              Website: www.delhivery.com

                              Delhivery courier did not deliver on time, everyday they are giving fraud excuses in tracking status. Everyday they rescheduled the product delivery. need my product as soon as possible. They don't even the customer care number or not working number.
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                Anishw3c
                                from Noida, Uttar Pradesh
                                Aug 9, 2022
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                                I ordered my household goods to be shifted from Bangalore to Noida.
                                According to the tracking, it is there in Noida facility since 4 days. There is no update, no call from them, no reply to complaints raised. I have a while household goods that i needed as i shifted into a new home. Still waiting on them to deliver. There is no one i can talk to at the Delhi ery facility, no information about it. Really stressed now.
                                My ordered Id - [protected]
                                LR number[protected]

                                Nothing has been updated after 6th August.
                                Delhivery customer support has been notified about the posted complaint.
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                                  H
                                  harsha vardhanan
                                  from Gurgaon, Haryana
                                  Aug 8, 2022
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                                  Address: Mengles Road ,Y.M.R Patti, House No-133/31A

                                  Hi Sir/ Madam,

                                  I have received the product on 1st Aug ( souled Store) from courier delivery person around 10 am through gpay payment. Immediately amount credited to 1299/- reference no :[protected] / delhivery2.[protected]@HDFC[protected]UPI .

                                  Again courier delivery person said unsuccessful I paid through cash 1299/-around 2 pm on the same day 1st aug now it is almost 8 days crossing I didn't get my refund amount pls check & do the needful.
                                  Delhivery customer support has been notified about the posted complaint.
                                  Aug 08, 2022
                                  Updated by harsha vardhanan
                                  Almost 8 days I didn't receive my refund no further update
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                                    K
                                    KrishnaPL4565
                                    Aug 8, 2022
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                                    Address: NEW DELHI N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

                                    It has been more than 10 days they are not delivering the product nor replying to the queries and mails and twitter dm's . Pls team delhivery request you to deliver my product on urgent basis with AWB[protected] asap . Thanks
                                    Delhivery customer support has been notified about the posted complaint.
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