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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 51

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K
Kv-kirti
Aug 9, 2022
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Address: Delhivery Bhiwandi (Mumbai)

I am chasing delhivery since 15 days but the parcel is not returned back to me yet, the parcel products costed me 3000 rupees for which I have the receipt. I want my the refund from delhivery
My order Id is T165K8J99K038Y4434
Waybill[protected]
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    N
    nishantsahoo
    from New Delhi, Delhi
    Aug 9, 2022
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    Address: Gurgaon, India

    Hi Team,

    I had booked 10 shipments via Delhivery and all of them were delivered to incorrect addresses.

    Order ID for those 10 shipments[protected],[protected],[protected],[protected],[protected],[protected]...
    [protected],[protected],[protected] &[protected]

    Delhivery team on 27/07 said that they have already initiated a refund and that I will be receiving the refund within 5-7 business working days. It's been over 10 business working days now and I have still not received the refund back.

    If this is the kind of service provided by Delhivery, I will surely recommend my network and colleagues to not use their service in India.
    Aug 10, 2022
    Complaint marked as Resolved 
    Delhivery team initiated all 10 refunds! Sending an email to the support email ID helped! 😊 Thanks Support Team!
    Delhivery customer support has been notified about the posted complaint.
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      A
      anonymous@12
      from Hyderabad, Telangana
      Aug 9, 2022
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      My package was out for delivery on 6th and 7th August, but it did not get delivered on either date. The delivery executive marked the reason as him being unable to reach me although I did not receive any calls and was available the entire time at the provided address. I raised a complaint with Delhivery and talked to a support representative who assured me that they would take the matter up at the earliest and get it delivered the next day. The delivery wasn't done on the next day as well (8th Aug) and no updates were provided to me either. There is no way to reach out to them apart from logging complaints which get added as comments to your ticket, but there doesn't seem to be anyone working on resolving the tickets. Absolutely atrocious service from the company.
      I would again like to ask the company to reach out to me and get it delivered asap.
      AWB:[protected]
      Delhivery customer support has been notified about the posted complaint.
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        A
        Arup_mohanta
        Aug 9, 2022
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        Address: Gurgaon
        Website: www.delhivery.com

        Delhivery courier did not deliver on time, everyday they are giving fraud excuses in tracking status. Everyday they rescheduled the product delivery. need my product as soon as possible. They don't even the customer care number or not working number.
        +1 photos
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          A
          Anishw3c
          from Noida, Uttar Pradesh
          Aug 9, 2022
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          I ordered my household goods to be shifted from Bangalore to Noida.
          According to the tracking, it is there in Noida facility since 4 days. There is no update, no call from them, no reply to complaints raised. I have a while household goods that i needed as i shifted into a new home. Still waiting on them to deliver. There is no one i can talk to at the Delhi ery facility, no information about it. Really stressed now.
          My ordered Id - [protected]
          LR number[protected]

          Nothing has been updated after 6th August.
          +2 photos
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            H
            harsha vardhanan
            from Gurgaon, Haryana
            Aug 8, 2022
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            Address: Mengles Road ,Y.M.R Patti, House No-133/31A

            Hi Sir/ Madam,

            I have received the product on 1st Aug ( souled Store) from courier delivery person around 10 am through gpay payment. Immediately amount credited to 1299/- reference no :[protected] / delhivery2.[protected]@HDFC[protected]UPI .

            Again courier delivery person said unsuccessful I paid through cash 1299/-around 2 pm on the same day 1st aug now it is almost 8 days crossing I didn't get my refund amount pls check & do the needful.
            Delhivery customer support has been notified about the posted complaint.
            Aug 08, 2022
            Updated by harsha vardhanan
            Almost 8 days I didn't receive my refund no further update
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              K
              KrishnaPL4565
              Aug 8, 2022
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              Address: NEW DELHI N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

              It has been more than 10 days they are not delivering the product nor replying to the queries and mails and twitter dm's . Pls team delhivery request you to deliver my product on urgent basis with AWB[protected] asap . Thanks
              Delhivery customer support has been notified about the posted complaint.
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                M
                madhavsai bhushan
                Aug 8, 2022
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                Address: hyderabad

                I have ordered a mobile from Motorola site on 1st of august and they have shipped the products and todays date is 8th august 2022 still there is no update. I want something serious action to be taken on this issue. there is no way of contacting them

                tracking Id : Tracking #[protected]

                orderId: #[protected]
                +1 photos
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                  N
                  NirajAgarwal5491
                  Aug 8, 2022
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                  Delivery person reached the destination and ad he got to know that there is a laptop inside the parcel, he stopped responding the calls and blocked our contacts.
                  It has been so difficult reaching out to any customer care from delhivery.
                  Delhivery customer support has been notified about the posted complaint.
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                    L
                    Likith_k
                    Aug 8, 2022
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                    The concern is regarding a shipment which I was trying to send from Mangalore to Delhi. After the completion of payment, your site said technical error and did not further proceed, leaving no help around it.
                    Delhivery customer support has been notified about the posted complaint.
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                      A
                      atulfulara
                      Aug 8, 2022
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                      Hey[protected] this is my package tracking number. My package left from bilaspur hr on 4 but still not delivered to Haldwani. Kindly help me it is very important documents from me. Contact me. At [protected]
                      +1 photos
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                        A
                        Aditya Nagesh
                        Aug 7, 2022
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                        Hi,
                        Paid for courier via Google Pay, the order status shows as "Payment Pending". I am unable to raise complaint in your website as WayBill ID is not generated.
                        In addition to that, the app does not show this order. I am able to view the order (and OrderID) from your website.

                        Kindly let me know further proceedings.
                        Not sharing any ID's here for privacy reason. Please share the contact info to share Order ID and other details
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                          Yashi07
                          Aug 7, 2022
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                          I booked a pick up and made payment through UPI my money got deducted and when I was downloading the invoice slip for printout it showed I can’t because the payment is pending.
                          I booked another courier payed again and raised a complaint for the same. I got response to my first mail only where they asked for transaction ID, number, sender, recipient etc and haven’t replied after multiple times mailing them. The courier that was actually supposed to reach out to the person reached the office nearby and that person who is by the way an old man aged 70 is getting a text to collect it from the office which is 23km away from his residence. On calling on that number the person is saying that they have shut the services and will not deliver and being dubious and saying if you don’t pick up you’ll get your refund and then saying that the courier will get cancelled in 3 days and will be sent out for return. I am not getting any response for the same. Zero accountability. Zero communication. Zero customer satisfaction.
                          Delhivery customer support has been notified about the posted complaint.
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                            G
                            Grewalamrit98
                            from Zirakpur, Punjab
                            Aug 6, 2022
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                            My two packages with tracking number[protected] and[protected] have not been delivered by delivery courier service, status says delivered but I never received the package
                            Delhivery customer support has been notified about the posted complaint.
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                              J
                              JAyshah007
                              from Dahod, Gujarat
                              Aug 6, 2022
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                              Address: Aslali Ahmedabad

                              I had Reddy my all Parcel but No one Come to Pick Up the Parcel On 6 August 2022. Courier Company is Delhivery.

                              When I contact on Daily pick up Boy Sanjay Contact Number is :[protected] he told me he is not available so someone else come to pick up.

                              After That I got a call from Number : [protected] he Told me some one Name Kisan and yuvraj come to pick up the parcel wait for 7 P.M to 7:30 P.M i had wait and then i got a message from Delhivery that we had attempted pickup but pick up wasn't reddy. so these is a completely cheating done by courier boy. he is not come to pick up and mentioned fake remarks so i called pick up mangement team head Himat Bhai contact Number : [protected] but he told me he is not available so you go to ahmedabad aslali depo and handover the parcel.
                              These is very frustrating thing that first pick up boy make a fake remark than pick up handling team leader told that you come and handover the parcel. Today i am thinking that these is worst company service i had seen.

                              Now My AWB Number Are below
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              +2 photos
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                                S
                                Saim1122
                                from Bareilly, Uttar Pradesh
                                Aug 6, 2022
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                                My order is delayed and stuck in bilas pur HR please resolve my issue
                                [protected] tracking id
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                                  A
                                  aniskhanak
                                  Aug 6, 2022
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                                  Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
                                  Website: www.delhivery.com/direct/app/order-details/T16584W6RL479N1166

                                  Greetings,
                                  Sir I have placed a shipment with Delhivery from Srinagar to Hyderabad the shipment was picked on 25 of July despite of me making the order on 22nd of July and from the day of pickup of the said till today it has been 12 days and the shipment is still in Srinagar I called my nearest Delhivery office and they informed me that they can't help me I logged several complains but still couldn't get them to ship it it has been delayed 3 times since and None of my complains are been answered or taken action upon.
                                  All the necessary information will be added in Screenshots uploaded
                                  Kindly take action regarding the same

                                  .

                                  Thanks & Regards
                                  Anis Khan
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    swamy thota
                                    from Hyderabad, Telangana
                                    Aug 6, 2022
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                                    Address: Annavaram, near Sai baba temple.

                                    I have couriered a laptop through Delhivery, I have packed and handed over to the Delhivery person Mr.Ajay at Annavaram. he has collected and sent directly to destination address. Now i have received damaged product at destination and Mr. Ajay and Suresh (manager) at Delhivery told that we don’t have any policy for damaged deliveries and blaming me like I handed over the damaged product, i have shown the before courier and after delivery photos with him with serial numbers, but they are simply saying we are not responsible for that damage.

                                    Now need a solution for my damage.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Tracking id for the same is - [protected]

                                    Received a damaged courier. - Comment #4033101 - Image #0
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                                      Mrinal Chopra
                                      Aug 6, 2022
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                                      Wrong weight Discrepancies and charged more then 400rs and did not deliver the parcel and returned back.
                                      Delhivery customer support has been notified about the posted complaint.
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                                        E
                                        Eshpreet Kaur
                                        Aug 6, 2022
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                                        Hello,
                                        I was expecting courier from Mumbai which was sent through delhivery.
                                        AWB NO : [protected]

                                        Sender has mentioned wrong pin code

                                        Pls update it to

                                        Raipur 492007
                                        Chhattisgarh

                                        It’s very urgent package.

                                        If it’s in 491001 Durg, pls let me know I will get it picked.

                                        Or

                                        It will be great if it can be delivered In the address given with changed pin code of 492007.

                                        I have tried all possible contact no but it’s not getting through.

                                        Pls rectify the pin code and deliver on the given address
                                        Delhivery customer support has been notified about the posted complaint.
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