Delhivery Complaints & Reviews

I have added a order for pickup from delhivery using shiprocket. Awb no[protected]. It was scheduled to pick up on 9/8/2022 but today is 10/08/2022 and no one from delivery contact me for pickup and even still the order is not picked up. I run a small online business and i have to depend on a shipping company for my order delivery. Such a irresponsibility degrade my business and harass my customer.

I order an Laptop Delivery Via Delhivery Courier Service. For this i paid extra amount for safe keeping the package and Express Delivery as i needed to move it urgent . While pickup i told the pickup person, its a Laptop and they did not raise any concern and picked it up, but they cancelled it after it reaches their center raising concern its an Screen object . The Package was there for 3 days with no not notice of when it will be returned. I called the Delivery Center in my city and they recommend to cancel it for early return. I cancel it so it reaches me ASAP and i can arrange another courier and it came to me on 4th day . Delhivery team did not refund my money, i sent around 3-4 complaint emails but all absconded. Please help .
Order ID: T165PPV9173635T000
Waybill:[protected]

Tracking Number[protected]LR Number:[protected]
Mobile Number ±91 [protected]

Please let me know why my package is not delivered yet ? Also please advice why incorrect status updates updated in website?

As of 7th Aug 9:44 PM status "THE DELIVERY WILL BE REATTEMPTED AS THE ADDRESS WAS CLOSED".

But the address is actually not closed and i was there for whole day and no one contacted me. Why you peoples updating such FAKE status. ?

On 8th Aug 11:23 AM status OUT FOR DELIVERY i just postponed all my personal works and waited for the parcel but no one came and i didn't receive any call till 10 PM.

Then today 9th Aug 2:37 PM the status is DELIVERY SCHEDULED not sure why it is rescheduled and why it was not delivered yesterday when it was out for delivery.

Very Bad experience.

Now the status is THERE MIGHT BE SOME DELAY and the expected delivery date changed to 11th Aug 2022.

How do i believe it?

Be in my place and think for a second so you my feel the frustration.

Its really really urgent, i have also raised Support Ticket ID 44496971 so please help me to get my package by today or tomorrow

My shipment is getting delayed and delayed and no communication is being done by delhivery side. No reason or reply to support tickets is there and it has already reached my city but not being delivered to my home. This is such a bad experience from delhivery side and I am really disappointed

The docket as per tracking is in Pune. No contact no. is there centrally to find the materials lying for last seven days. We want damage cost against the delay and customer loss.

I have complaint against Delhivery Delivery boy yesterday.
And plz check when package have reached at my destination at 09/08/2022 03:34 PM to deliver
But due to Delivery boy try to gate OTP without Deliver my package to known person/home
I refused to give OTP without delivery
And so on... complaint have registered yesterday
Than today 10/08/2022 It be delivered
But now why showing 12/08/2022 delivery date
Why it is delaying???
And why also Shown *Delay in delivery due to costumer cancelled/refusal* ??

Tamilnadu to faridabad sent to my courier arrived at faridabad aug.02, but still now response courier side, nothing phone call, not coming my house, also very worst service there please my product refund or deliver my housed please provide

I received a product which was not order by anyone in my house. They delivered product on the holiday at cash on delivery of 800/- This is fraud attempt by delhivery and no action is taken against them... They delivered product which is not order by me

I am chasing delhivery since 15 days but the parcel is not returned back to me yet, the parcel products costed me 3000 rupees for which I have the receipt. I want my the refund from delhivery
My order Id is T165K8J99K038Y4434
Waybill[protected]

Hi Team,

I had booked 10 shipments via Delhivery and all of them were delivered to incorrect addresses.

Order ID for those 10 shipments[protected],[protected],[protected],[protected],[protected],[protected]...⇄
[protected],[protected],[protected] &[protected]

Delhivery team on 27/07 said that they have already initiated a refund and that I will be receiving the refund within 5-7 business working days. It's been over 10 business working days now and I have still not received the refund back.

If this is the kind of service provided by Delhivery, I will surely recommend my network and colleagues to not use their service in India.

My package was out for delivery on 6th and 7th August, but it did not get delivered on either date. The delivery executive marked the reason as him being unable to reach me although I did not receive any calls and was available the entire time at the provided address. I raised a complaint with Delhivery and talked to a support representative who assured me that they would take the matter up at the earliest and get it delivered the next day. The delivery wasn't done on the next day as well (8th Aug) and no updates were provided to me either. There is no way to reach out to them apart from logging complaints which get added as comments to your ticket, but there doesn't seem to be anyone working on resolving the tickets. Absolutely atrocious service from the company.
I would again like to ask the company to reach out to me and get it delivered asap.
AWB:[protected]

Delhivery courier did not deliver on time, everyday they are giving fraud excuses in tracking status. Everyday they rescheduled the product delivery. need my product as soon as possible. They don't even the customer care number or not working number.

I ordered my household goods to be shifted from Bangalore to Noida.
According to the tracking, it is there in Noida facility since 4 days. There is no update, no call from them, no reply to complaints raised. I have a while household goods that i needed as i shifted into a new home. Still waiting on them to deliver. There is no one i can talk to at the Delhi ery facility, no information about it. Really stressed now.
My ordered Id - [protected]
LR number[protected]

Nothing has been updated after 6th August.

Hi Sir/ Madam,

I have received the product on 1st Aug ( souled Store) from courier delivery person around 10 am through gpay payment. Immediately amount credited to 1299/- reference no :[protected] / delhivery2.[protected]@HDFC[protected]UPI .

Again courier delivery person said unsuccessful I paid through cash 1299/-around 2 pm on the same day 1st aug now it is almost 8 days crossing I didn't get my refund amount pls check & do the needful.

It has been more than 10 days they are not delivering the product nor replying to the queries and mails and twitter dm's . Pls team delhivery request you to deliver my product on urgent basis with AWB[protected] asap . Thanks

I have ordered a mobile from Motorola site on 1st of august and they have shipped the products and todays date is 8th august 2022 still there is no update. I want something serious action to be taken on this issue. there is no way of contacting them

tracking Id : Tracking #[protected]

orderId: #[protected]

Delivery person reached the destination and ad he got to know that there is a laptop inside the parcel, he stopped responding the calls and blocked our contacts.
It has been so difficult reaching out to any customer care from delhivery.

The concern is regarding a shipment which I was trying to send from Mangalore to Delhi. After the completion of payment, your site said technical error and did not further proceed, leaving no help around it.

Hey[protected] this is my package tracking number. My package left from bilaspur hr on 4 but still not delivered to Haldwani. Kindly help me it is very important documents from me. Contact me. At [protected]

Hi,
Paid for courier via Google Pay, the order status shows as "Payment Pending". I am unable to raise complaint in your website as WayBill ID is not generated.
In addition to that, the app does not show this order. I am able to view the order (and OrderID) from your website.

Kindly let me know further proceedings.
Not sharing any ID's here for privacy reason. Please share the contact info to share Order ID and other details