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Delhivery Complaints & Reviews

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Last updated May 4, 2024
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Delhivery reviews & complaints page 57

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A
Ankit Priyarup
Jun 12, 2022
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Missing item in parcel received

I used DelhiVERY SERVICE (tracking id: [protected]) to move few electronics item from my Delhi to Bangalore.

Parcel received didn't had my laptop (Macbook pro - 16 inch)
rest items were there.
The weight of the shipment sent as per the written documents are 5 Kg and the parcel received is below that.

I tried CONTACTing the company itself but the CUSTOMER care is super unresponsive, seems like...
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A
abhinesh kumar ahirwar
from Delhi, Delhi
Jun 12, 2022
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Deny to deliver package agent returned without contacting

Two complaint first time I see such type of issue and worst service

there was two order 1 pickup and 1 delivery both cancelled by agent without informing...
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A
alok.k.garg
from Delhi, Delhi
Jun 12, 2022
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Package lost by company and not replying to queries

Package with AWB[protected] was delivered a week late after multiple follow ups. I think it was not delivered at all, as receiver said that he didn't receive it. I asked for proof for delivery a week ago, which has not been provided even after multiple follow ups. This package was insured. If you have lost it, please refund my money...
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A
Atulkrsna1995
from Delhi, Delhi
Jun 11, 2022
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AWB Number: 2827712730512

Package lost, customer care not responding
AWB Number:[protected]...
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A
Anish Chaks
Jun 11, 2022
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15 days delay and no updates,package lost

I ordered on amazon and they shipped through delhivery.It's been 15 days since it shipped and there are no updates of it's tracking.I viewed on amazon and then on delhivery's main site.And the last shown update is of 1 june.Today its 11 th jun and I was supposed to receive my order by 10th.I cannot even contact them via call or email.They don't seem to care.I am very dissappointed.If my package gets lost I demand compensation....
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Z
Z Zee
Jun 10, 2022
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Box found torn

Address:Manor(palghar) maharastra

I ordered goods from Delhi last week which were beauty products When the parcel arrived, the box was torn from the side and the contents inside were taken out. Even after paying so much money to these people, these people do such mischief with the parcel.Last month also thousands of goods were stolen from my parcel Took out the goods by cutting from the box side...
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K
Karimi Harish
Jun 10, 2022
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Delivery rescheduled

Address:N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
Website:Delhivery.com

My shipment is showing as resheduled. But not getting any update after that. They even not reached out to me or even called me. And when i create a query there is no response.I dont know when they will make a attempt to deliver. This is my prepaid order and i am worried about the shipment delivery.

Worst experience with Delhivery...
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Y
YashBhonde
Jun 10, 2022
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Deliberate delay in delivery

Address:Atpost. TQ. Jalgaon (Jamod) Dist. Buldhana, Maharashtra

My product is at nearest centre, then also the agent is deliberately delaying delivery since 5 days. He called me once on 5th June and cut the call in a second, when I called him back he said that it is wrong number. He is asking me to come to his centre to pick up the order despite being home delivery. And today he cancelled the order, and I know that he must have stated some false reason for the same....
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K
Krishna Neelam
Jun 10, 2022
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My 50000 worth product is not not out for delivery

My Product reached nearest delivery hub on Jun2nd 2022 but the estimated delivery is being postponed every day.

There is no contact information, no response for queries posted on Delhivery query portal.

Now i am fearing about the quality of the product,

Tracking Id :[protected]...
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R
rahul shukla 7024
from Bilaspur, Chhattisgarh
Jun 9, 2022
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Box Changed and item missing

I booked a large box for pick up and delivery services via delivery direct. but when I received the box, they changed it, they delivered a small box with all the items which were inside the large box is missing.

AWB[protected]

* I have attached both the photo, the box sent and the box received.

Please Help, all the things inside the box are important to me....
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N
Nomanbaxi
from Ahmedabad, Gujarat
Jun 9, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my order since 15 days and it still has delayed for two more days

The product I ordered hasn't been received for 15 days not it still has delayed for two days more. Now the delhivery site says

Activity : In Transit - Bag Received at Facility
Location : Ahmedabad_Matoda_H (Gujarat)

Please look into it. I'm legitimately tierd...
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A
Anish Chaks
Jun 9, 2022
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Tracking not updating and possible delay

I had an order on amazon.They shipped through delhivery.So i tracked my order on delhivery site an it is still showing last update information which was 8 days ago.Since then they have not updated where my order is.I am very disappointed because tomorrow is the last delivery date and i am assuming tomorrow it will not come and it will be delayed.Its already been 13 days....
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Hello,

I am being defrauded by one of the Delhivery agents (Kumar Enterprises) and the delivery team. I had booked my house hold items to be delivered from Mumbai to Kanpur, 61 packages in total. I have received only 54 packages and the 7 missing ones have not been delivered to me yet.

Delivery status updated as delivered and my signature was forged along with my details, I approached the agent and he is demanding...
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A
Anuranj123
from Kozhikode, Kerala
Jun 8, 2022
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Broken bike parts during courier

I have sent my bike Calicut to Shillong through Delhivery on 19 May 22. The booking made through Officium Group, Calicut.

My bike was received but so many parts bike was broken.

*Indicator broken, Break light broken, Central Stand broken & Crash guard broken*

I requested Officium Group for refund of the broken items, but they can't take any action positively....
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C
CA Nehal Arya
Jun 8, 2022
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Partial product received from Tata cliq

Awb :[protected]

I have ordered the product from Tata cliq. I have received 1 product out of 5. My complaint is already in process with Tata cliq. On the shipment page it was mentioned for 5 shipments but I received just 1. How can the weight of 5 shipments that too dresses be 1.25kg? Where are my other shipments?...
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C
CA Nehal Arya
Jun 8, 2022
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Partial product received

I have ordered the product on tata Cliq. When the product received it was mentioned that there were 5 shipments but when I opened the packet it was just 1 shipment. My complaint was raised on tata Cliq but now I accessed you too. The packet was not tampered and the packet was too small that it can’t have 5 items in it. So where are my other shipments? Weight mentioned on it was 1.25kg which can’tbe of 5 items....
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N
Nomanbaxi
from Ahmedabad, Gujarat
Jun 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my order since 15 days

I have placed the order on 23rd may on a priority base delivery but as of now it has been 15 days and it still says that

Activity: Pending - Shipment

Received at Facility

Location:

Ahmedabad_VasnaBarrage_D

I'm sick and tired of this....
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S
Swagat4882
Jun 8, 2022
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Didn't receive the package

On May 9th I have sent a courier though delhivery from odisha to Karnataka, on May 13 it was reached hoskote Bangalore but it is not yet out for delivery,

After raising multiple times complain and mail, they are unable to tell us when the package will be delivered. They don't have proper customer service centre.

[protected] is the tracking number....
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I
Indu22$
Jun 8, 2022
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Lost my product

It was a reverse product. It has been 15 days since the products was picked up from me worth 426INR. I have emailed and contacted them .Now they say it's lost. very much Disappointed. contact me and refund my products....
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P
pandatakshay
Jun 7, 2022
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Parcel not delivered unethical behaviour

Address:noorpur masuri

Date of incident is -26/5/2022, sir my parcel no[protected], parcel no delivered lakin tracking me delivered show kar Raha h this my paid order but delivery boy can not be deliverd it, please solve it as soon as possible...
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