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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: May 18, 2026
Complaints 3867
Resolved
525
Unresolved
3342
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 58

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G
Gaurav0216
from Hyderabad, Telangana
Jul 14, 2022
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I booked a parcel one month ago. But, till now i haven't received any update about it's whereabouts. They are not even giving any proper reply after raising a ticket. I have never faced such disappointing service.
Delhivery customer support has been notified about the posted complaint.
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    P
    Poojak94
    Jul 13, 2022
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    [protected] This is my tracking id. I placed an order from zara on 6th of july and it reached the location on 9th of June. It’s a prepaid parcel of₹5200. It’s in the city since 5 days and they are not delivering the parcel. It’s the worst and pathetic courier service. Even after raising multiple queries they don’t reply. No calls nothing. Don’t know where to contact. They are frauds and thieves. Have read multiple complaints against them. Strict action should be taken. Arrest ceo too for such a fraud company.
    Delhivery customer support has been notified about the posted complaint.
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      T
      Tanvitannu
      from Hilsa, Bihar
      Jul 13, 2022
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      First i placed 2 orders one for Orissa and other for Maharashtra. Their team exchange the barcode. So for this i have to reorder again. Below are the awb number. Their team has promised me to refund vut now they are not responding
      WBN[protected]/[protected]
      WBN[protected]/[protected]

      The other they sent meesho order on my order. Package is still with me. The delivered order is of meesho. Their executive are illiterate barcodes are placed still they out wrong label

      WBN[protected]

      I want resolution they are ignoring my emails. Pathetic company
      Delhivery customer support has been notified about the posted complaint.
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        B
        Barsha Saikia
        Jul 12, 2022
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        I had delivered my package through delhivery on 5th of july from Bangalore
        Order details - AWB[protected]
        Order ID: T165U695U477B727M4
        I received a package on 11th of july, i received a wrong box with my AWB number stuck on it. The box is not mine. They exchanged my package with someone else. My package had to and from addresses written on it. It had name and phone numbers as well. I have been mailing them since yesterday but no proper response. They asked me for a picture of my package, i didnt click a picture before sending. Why should i? I sent them a picture of the wrong package that i recieved. I requested a call from them.. but I didn’t get any response. Kindly look into this matter.
        Delhivery customer support has been notified about the posted complaint.
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          V
          Vivek Shadija
          from Rajkot, Gujarat
          Jul 12, 2022
          Resolved
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          Resolved

          I made a new order on Delhivery Direct website.
          After entering all details I choose payment method as Paytm UPI.
          I paid but it is not reflected on their website.
          Money is deducted but payment status is pending on their website.\

          Delhivery order ID: T1657OA6329T89O302

          UPI reference No:[protected]
          Jul 20, 2022
          Complaint marked as Resolved 
          The order was confirmed after 2 days on Delhivery but I had already sent the documents by another courier company So I cancelled the order and after 5 days I got the refund
          Delhivery customer support has been notified about the posted complaint.
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            A
            Abhishek Baronia
            Jul 12, 2022
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            Payment was deducted via Paytm when delhivery sent me the payment link.
            But the payment was not received by delhivery's end.

            Also there is no customer case number or any ticket-raising system as well on the delivery website or mobile app. so raise this concern

            Kindly look into the matter and help me.
            Delhivery customer support has been notified about the posted complaint.
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              D
              Dimple M Kakar
              from Delhi, Delhi
              Jul 12, 2022
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              Address: Gurgaon

              Amount chrged from paytm

              Order still showing pending on delhivery site
              Delhivery customer support has been notified about the posted complaint.
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                S
                Somal Patel
                from Nagpur, Maharashtra
                Jul 12, 2022
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                Address: Flat No.303,304,Bhakti Sagar Appt.,Satnami Chowk,Avg Layout,Lakadganj, Bhakti Sagar Appt.,

                I have Couriered my Bike From Kota To Nagpur... Although I Handed Over It To The Delhivery Facility On 1st July...it was only pick-uped on 5th July...
                As Well As Though My Bike Has Been Showing As Current Status To My Home Town on 9th July But It Is Still Not Been Delivered To Me As Of Now on 12th July...Been 5+ Days It Is Stuck On One Place...!!
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  Shreya@24
                  from Pune, Maharashtra
                  Jul 12, 2022
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                  Hi, I am extremely feeling unsatisfied and annoyed as whenever my courier is sent to me through Delhivery, no once trying to deliver the production and returning the same without delivery even without contacting me. There no option to connect to the delivery agent nor the customer care number is getting through mentioned on the website. After raising multiple tickets they are not even responding they merchant cancelled your order after reaching the destination and merchant says he hasn't.
                  Looking forward for better resolution.
                  Delhivery customer support has been notified about the posted complaint.
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                    D
                    Dimple M Kakar
                    from Delhi, Delhi
                    Jul 12, 2022
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                    Address: Gurgaon

                    Payment was deducted twice from my paytm wallet for rs 98 each however, the order confirmation not received. Also, the order is still showing pending on delhivery site

                    I want my money back
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      saini.deepak
                      from Meerut, Uttar Pradesh
                      Jul 11, 2022
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                      I registered myself on Delivery on 9th July 2022 and was told that my parcel will be picked on 11th July 2022, payment for Express delivery was done on the same day but the packet was not picked on 11th of July.
                      After number of request from my side there was no response from there.
                      Just want to ask one thing if they can't pick and deliver my parcel on time then what is the use of Express charges.???
                      Kindly refund my money if you are not able to we can deliver my parcel.
                      Delhivery customer support has been notified about the posted complaint.
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                        A
                        Ali73
                        Jul 11, 2022
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                        My friend send me a package on 19th June but it is not delivered to me yet and every day delivery date is extending. I have raised multiple complaints but nobody helped me.
                        Can you please help me to get my package. Tracking number is[protected].
                        Delhivery customer support has been notified about the posted complaint.
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                          I
                          ihudakhan
                          Jul 11, 2022
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                          Address: noida
                          Website: www.delhivery.com

                          I booked a courier pickup on may 19 for a courier from noida to punjab
                          i packed the parcel myself with clothes dryfruits and apple airpods in it
                          when the courier was delivered some clothes and the apple airpods were missing and the packaging for changed
                          i even did an insurance in advance to avoid any such situation
                          but ended up having the worst experiance
                          Delhivery customer support has been notified about the posted complaint.
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                            D
                            Dr.Harinaa parwin
                            Jul 11, 2022
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                            I send the courier around 2 weeks ago from chennai to port blair. But couriers dint reached the destination till now.they are not available in phone also..its Very urgent to reach there...because it is a medicine for cancer patient but no response from your when ever I track the status it's showing the same status...Very disappointed with service. 😡😡😡😡
                            My awb no[protected] delivery courier not get delivered from.past 10 days
                            Delhivery customer support has been notified about the posted complaint.
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                              R
                              Ramandeep16
                              Jul 11, 2022
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                              It's showing that my 4 return delivered but i didn't get any return or otp for receiving those returns it's happened before and again this happened to me twice. If there is any solution please provide me one.
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                amitajitr
                                Jul 11, 2022
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                                Delhivery has been sitting on my courier since 9 July. They have not been responding to complaints and kept on delaying the date everyday as per their convenience. Pathetic oversight by management.
                                Order ID :[protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  M
                                  ManishSah
                                  from GUWAHATI, Assam
                                  Jul 11, 2022
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                                  My courier with tracking ID[protected],[protected]
                                  Why is it taking so long to deliver, as the ETD was 4th July, and it's stuck at the same place from last 8 days, I also visited the warehouse on 6th and 8th July, but they don't even talk to us, the warehouse manager Krishnan Majumdar (Cnt - [protected]) is so rude, he don't even pickup the calls and has also blocked me on whatsapp.
                                  There isn't any toll free number of Delhivery and also I did filed online complain on delhivery website 5 days ago with ticket id 42106946, still didn't got any reply, also have mailed at customer.[protected]@delhivery.com, it was also of no help
                                  please help me in getting my courier
                                  Delhivery customer support has been notified about the posted complaint.
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                                    M
                                    Milan Boruah
                                    from Lalganj, Bihar
                                    Jul 10, 2022
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                                    Address: HEADQUARTER. Delhi NCR. Plot 5, Sector 44, Gurugram, Haryana - 122002. REGISTERED OFFICE. NEW DELHI. N24-N34, S24-S34, Air Cargo Logistics Centre-II

                                    Unfortunately, I didn't know that Delhivery is not capable of transporting fragile products like refrigerators. Refrigerator was forcefully fitted in a small vehicle and has been carried, loaded and unloaded like a rice bag by a single manpower. While receiving the parcel there was only one person to unload from the vehicle and then to carry, infact driver was also not willing to help. Refrigerator is damaged and not even working,
                                    Finally, my Freezer was damaged and destroyed by Delhivery worth Rs 40000/-
                                    Delhivery customer support has been notified about the posted complaint.
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                                    Delhivery delivers with only one delivery man power
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                                      A
                                      Anonymousme
                                      Jul 10, 2022
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                                      My order was not delivered by your delivery partner after OTP confirmation by phone call.Followong OTP confirmation by call he stole the product and didn't deliver it. The contact number of delivery partner is [protected]. The shipment no. Is[protected]. Please reply.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Jul 14, 2022
                                      Updated by Anonymousme                                       They are still not responding
                                      Jul 20, 2022
                                      Updated by Anonymousme                                       Still no update
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                                        A
                                        Ankit Gupta 17
                                        Jul 9, 2022
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                                        I am a seller on Meesho dealing in men's garments. Delhivery is one of the courier partners that picks the product from my address and delivers it to the customer. Sometimes the customers cancels the product even before the product reaches the customer, thus creating a courier return. The delhivery executives do a fraud and they take out the product and insert garbage into the packet before returning to me. This is leading to a loss for me.
                                        Delhivery customer support has been notified about the posted complaint.
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