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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Jul 4, 2026
Complaints 3873
Resolved
525
Unresolved
3348
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Delhivery reviews & complaints page 58

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M
Mrinal Chopra
Aug 6, 2022
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Wrong weight Discrepancies and charged more then 400rs and did not deliver the parcel and returned back.
Delhivery customer support has been notified about the posted complaint.
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    E
    Eshpreet Kaur
    Aug 6, 2022
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    Hello,
    I was expecting courier from Mumbai which was sent through delhivery.
    AWB NO : [protected]

    Sender has mentioned wrong pin code

    Pls update it to

    Raipur 492007
    Chhattisgarh

    It’s very urgent package.

    If it’s in 491001 Durg, pls let me know I will get it picked.

    Or

    It will be great if it can be delivered In the address given with changed pin code of 492007.

    I have tried all possible contact no but it’s not getting through.

    Pls rectify the pin code and deliver on the given address
    Delhivery customer support has been notified about the posted complaint.
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      H
      Hitesh279
      from Bengaluru, Karnataka
      Aug 6, 2022
      Resolved
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      Resolved

      I got broken item even after i selected home decor as a package option. It seems the handling of the package is not taken care properly .
      Aug 11, 2022
      Complaint marked as Resolved 
      Sent out complains directly to the delhivery team from their site but didn't get any response.
      Delhivery customer support has been notified about the posted complaint.
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        A
        AnushS
        from Guwahati, Assam
        Aug 5, 2022
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        Website: www.delhivery.com

        Its been more than 15days, i didn't recieve my package. Very unprofessional of Delhivery since there's not even an option to reach customer care directly over calls. The email id that they provided also responds through automatically generated messages and there's no agent to directly connect to. I am in an urgent need of receiving it. My order details is[protected] by the name Manjil Talukdar.
        This kind o[censored]nprofessionalism is very disturbing. This is mental harassment and i am frustrated.
        Delhivery customer support has been notified about the posted complaint.
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          A
          Akshadlakha
          from Dehradun, Uttarakhand
          Aug 5, 2022
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          Address: Dehradun

          AWB[protected]
          The package contain highly valuable and urgent item but is not delivered.

          Website is showing on way but date of delivery is changing every next day.

          We will be greatfull if concerned authority can help with it
          Delhivery customer support has been notified about the posted complaint.
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            H
            Hrituraj Singha Roy
            Aug 5, 2022
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            I have one package containing plants and was supposed to get delivered by 3rd Aug 2022 . But every day the delivery date is getting extended without any reason.The package is already recieved in the nearest hub but still no effort was made to deliver the package.I have raised query multiple times but no response from there side.
            The package contains plants and if its not delivered fast it will cause death of those.
            Delhivery customer support has been notified about the posted complaint.
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              S
              Sanyamm
              from Delhi, Delhi
              Aug 5, 2022
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              Website: Delhivery

              I booked a courier from Delhivery. I made the payment but never received confirmation or tracking ID. Also I can’t see any refund option or customer care to connect.
              Delhivery customer support has been notified about the posted complaint.
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                V
                VishnupareekVP
                from Mumbai, Maharashtra
                Aug 5, 2022
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                Address: 20/585, Ashok sizing near bhonemal ichalkarnji

                Parcel already delivered to customer and the cash of ₹23060- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a false RTO. We demand a strict action against the delivery person who has intentionally committed this fraud and also remittance of the cash which was collected by him along with the reimbursement of the false RTO charges which have been levied
                Thanks And Regards
                MOONWALK FASHION
                [protected]
                Delhivery customer support has been notified about the posted complaint.
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                  F
                  food maker at home
                  Aug 4, 2022
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                  I'm bulbul Mishra and I live in Sinnar nashik Maharashtra. I ordered tata1mg product. delivery boy Ne order lete Samay natak Kiya aur paise Bhi Jyada mang raha tha aur mein handicap hu tobhi usne parking Mein Bulaya aur Mujhe Mera parcel Ghar Tak bhi nahin pahunchaya isiliye Mein Uske bare mein complaint karna chahti hun.
                  Delhivery customer support has been notified about the posted complaint.
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                    J
                    Jaishree saxena
                    from Bareilly, Uttar Pradesh
                    Aug 4, 2022
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                    Address: Model town

                    Mere international order ka koi pata nahi ye chor logo ne bilash pur me daba k rakha hai na to koi support number na koi jaankari mil rahi hai bad delivery date next day next day bad rahi hai ple mera order mujhe dilwa de
                    Delhivery customer support has been notified about the posted complaint.
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                      J
                      jcr91
                      from Mumbai, Maharashtra
                      Aug 4, 2022
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                      Address: 1/869 Anna Salai, Ricemill road, Medavakkam, Near Saravana Automobile Shop

                      I tracking No. for Delhivery courier.[protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        D
                        Deepthi Peesapati
                        from Hyderabad, Andhra Pradesh
                        Aug 4, 2022
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                        Website: www,delhivery.com

                        I have order a product form an Instrgram page which was shipped through Delhivery on 20th July 2022 with Tracking ID [protected].

                        The Product was to be delivered by 25th July, 2022. Upon raising an issue i got a customary email from delhivery customer care saying sorry for the delay.

                        Nothing happened after that till date and my package is not yet delivered. none of my concerns are being answered by the Delhivery Customer Care.

                        The tracking details are being updated saying that there will delay due to bad weather conditions. I really dont understand what bad weather is existing in my area.

                        The customer care is the worst and we cannot reach to them through other means except for raising an issue on their website which will never be addressed.

                        Help me to get the package delivered or get me refund of the original amount plus compensation for handling the issue in the worst way possible.
                        Delhivery customer support has been notified about the posted complaint.
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                          P
                          Prachi Singh 9323
                          from Thane, Maharashtra
                          Aug 3, 2022
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                          AWB[protected]

                          My parcel is stuck in RTO.
                          From June 20th.
                          I am following up from last one month.
                          Pathetic service
                          Return my package
                          Delhivery customer support has been notified about the posted complaint.
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                            D
                            Deepika Jayakumar
                            from Chennai, Tamil Nadu
                            Aug 3, 2022
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                            On delivery, the delivery agent asked for OTP but we didnt get any OTP so he asked for ID proof to confirm, we gave aadhar card and he took photocopy of it and gave the package

                            Is this the perferred way - to take photocopy and how to make sure that the data is safe with them?
                            Delhivery customer support has been notified about the posted complaint.
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                              R
                              Rrrpk
                              from Mumbai, Maharashtra
                              Aug 3, 2022
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                              Address: Headquarters, Plot 5, Sector 44, Gurugram, Haryana - 122002

                              The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery according to THEIR convenience, they will send it back. During delivery, the person shoved the product in my house without handling properly.
                              Delhivery customer support has been notified about the posted complaint.
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                                S
                                Shubham K\\
                                Aug 3, 2022
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                                I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.

                                following is information about parcel.
                                Order ID: TNT1X65Q[protected]
                                Waybill:[protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  S
                                  Shilphaat
                                  Aug 2, 2022
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                                  Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
                                  Website: www.delhivery.com/support

                                  Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    J
                                    Jinjilla20473
                                    Aug 2, 2022
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                                    Happened on 20th July, 2022

                                    Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

                                    The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

                                    AWB [protected]
                                    Delhivery customer support has been notified about the posted complaint.
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                                      K
                                      KrishnaPL4565
                                      Aug 2, 2022
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                                      Resolved

                                      The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
                                      and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also .
                                      Aug 3, 2022
                                      Complaint marked as Resolved 
                                      refunded
                                      Delhivery customer support has been notified about the posted complaint.
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                                        S
                                        shivani2512
                                        Aug 2, 2022
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                                        Address: bangalore

                                        Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
                                        AWB[protected] is reached or not.
                                        Delhivery customer support has been notified about the posted complaint.
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