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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Mar 18, 2026
Complaints 3864
Resolved
525
Unresolved
3339
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Delhivery reviews & complaints page 58

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B
Barsha Saikia
Jul 12, 2022
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I had delivered my package through delhivery on 5th of july from Bangalore
Order details - AWB[protected]
Order ID: T165U695U477B727M4
I received a package on 11th of july, i received a wrong box with my AWB number stuck on it. The box is not mine. They exchanged my package with someone else. My package had to and from addresses written on it. It had name and phone numbers as well. I have been mailing them since yesterday but no proper response. They asked me for a picture of my package, i didnt click a picture before sending. Why should i? I sent them a picture of the wrong package that i recieved. I requested a call from them.. but I didn’t get any response. Kindly look into this matter.
Delhivery customer support has been notified about the posted complaint.
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    V
    Vivek Shadija
    from Rajkot, Gujarat
    Jul 12, 2022
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    Resolved

    I made a new order on Delhivery Direct website.
    After entering all details I choose payment method as Paytm UPI.
    I paid but it is not reflected on their website.
    Money is deducted but payment status is pending on their website.\

    Delhivery order ID: T1657OA6329T89O302

    UPI reference No:[protected]
    Jul 20, 2022
    Complaint marked as Resolved 
    The order was confirmed after 2 days on Delhivery but I had already sent the documents by another courier company So I cancelled the order and after 5 days I got the refund
    Delhivery customer support has been notified about the posted complaint.
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      A
      Abhishek Baronia
      Jul 12, 2022
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      Payment was deducted via Paytm when delhivery sent me the payment link.
      But the payment was not received by delhivery's end.

      Also there is no customer case number or any ticket-raising system as well on the delivery website or mobile app. so raise this concern

      Kindly look into the matter and help me.
      Delhivery customer support has been notified about the posted complaint.
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        D
        Dimple M Kakar
        from Delhi, Delhi
        Jul 12, 2022
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        Address: Gurgaon

        Amount chrged from paytm

        Order still showing pending on delhivery site
        Delhivery customer support has been notified about the posted complaint.
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          S
          Somal Patel
          from Nagpur, Maharashtra
          Jul 12, 2022
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          Address: Flat No.303,304,Bhakti Sagar Appt.,Satnami Chowk,Avg Layout,Lakadganj, Bhakti Sagar Appt.,

          I have Couriered my Bike From Kota To Nagpur... Although I Handed Over It To The Delhivery Facility On 1st July...it was only pick-uped on 5th July...
          As Well As Though My Bike Has Been Showing As Current Status To My Home Town on 9th July But It Is Still Not Been Delivered To Me As Of Now on 12th July...Been 5+ Days It Is Stuck On One Place...!!
          Delhivery customer support has been notified about the posted complaint.
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            S
            Shreya@24
            from Pune, Maharashtra
            Jul 12, 2022
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            Hi, I am extremely feeling unsatisfied and annoyed as whenever my courier is sent to me through Delhivery, no once trying to deliver the production and returning the same without delivery even without contacting me. There no option to connect to the delivery agent nor the customer care number is getting through mentioned on the website. After raising multiple tickets they are not even responding they merchant cancelled your order after reaching the destination and merchant says he hasn't.
            Looking forward for better resolution.
            Delhivery customer support has been notified about the posted complaint.
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              D
              Dimple M Kakar
              from Delhi, Delhi
              Jul 12, 2022
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              Address: Gurgaon

              Payment was deducted twice from my paytm wallet for rs 98 each however, the order confirmation not received. Also, the order is still showing pending on delhivery site

              I want my money back
              Delhivery customer support has been notified about the posted complaint.
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                S
                saini.deepak
                from Meerut, Uttar Pradesh
                Jul 11, 2022
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                I registered myself on Delivery on 9th July 2022 and was told that my parcel will be picked on 11th July 2022, payment for Express delivery was done on the same day but the packet was not picked on 11th of July.
                After number of request from my side there was no response from there.
                Just want to ask one thing if they can't pick and deliver my parcel on time then what is the use of Express charges.???
                Kindly refund my money if you are not able to we can deliver my parcel.
                Delhivery customer support has been notified about the posted complaint.
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                  A
                  Ali73
                  Jul 11, 2022
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                  My friend send me a package on 19th June but it is not delivered to me yet and every day delivery date is extending. I have raised multiple complaints but nobody helped me.
                  Can you please help me to get my package. Tracking number is[protected].
                  Delhivery customer support has been notified about the posted complaint.
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                    I
                    ihudakhan
                    Jul 11, 2022
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                    Address: noida
                    Website: www.delhivery.com

                    I booked a courier pickup on may 19 for a courier from noida to punjab
                    i packed the parcel myself with clothes dryfruits and apple airpods in it
                    when the courier was delivered some clothes and the apple airpods were missing and the packaging for changed
                    i even did an insurance in advance to avoid any such situation
                    but ended up having the worst experiance
                    Delhivery customer support has been notified about the posted complaint.
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                      D
                      Dr.Harinaa parwin
                      Jul 11, 2022
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                      I send the courier around 2 weeks ago from chennai to port blair. But couriers dint reached the destination till now.they are not available in phone also..its Very urgent to reach there...because it is a medicine for cancer patient but no response from your when ever I track the status it's showing the same status...Very disappointed with service. 😡😡😡😡
                      My awb no[protected] delivery courier not get delivered from.past 10 days
                      Delhivery customer support has been notified about the posted complaint.
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                        R
                        Ramandeep16
                        Jul 11, 2022
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                        It's showing that my 4 return delivered but i didn't get any return or otp for receiving those returns it's happened before and again this happened to me twice. If there is any solution please provide me one.
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          amitajitr
                          Jul 11, 2022
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                          Delhivery has been sitting on my courier since 9 July. They have not been responding to complaints and kept on delaying the date everyday as per their convenience. Pathetic oversight by management.
                          Order ID :[protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            M
                            ManishSah
                            from GUWAHATI, Assam
                            Jul 11, 2022
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                            My courier with tracking ID[protected],[protected]
                            Why is it taking so long to deliver, as the ETD was 4th July, and it's stuck at the same place from last 8 days, I also visited the warehouse on 6th and 8th July, but they don't even talk to us, the warehouse manager Krishnan Majumdar (Cnt - [protected]) is so rude, he don't even pickup the calls and has also blocked me on whatsapp.
                            There isn't any toll free number of Delhivery and also I did filed online complain on delhivery website 5 days ago with ticket id 42106946, still didn't got any reply, also have mailed at customer.[protected]@delhivery.com, it was also of no help
                            please help me in getting my courier
                            Delhivery customer support has been notified about the posted complaint.
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                              M
                              Milan Boruah
                              from Lalganj, Bihar
                              Jul 10, 2022
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                              Address: HEADQUARTER. Delhi NCR. Plot 5, Sector 44, Gurugram, Haryana - 122002. REGISTERED OFFICE. NEW DELHI. N24-N34, S24-S34, Air Cargo Logistics Centre-II

                              Unfortunately, I didn't know that Delhivery is not capable of transporting fragile products like refrigerators. Refrigerator was forcefully fitted in a small vehicle and has been carried, loaded and unloaded like a rice bag by a single manpower. While receiving the parcel there was only one person to unload from the vehicle and then to carry, infact driver was also not willing to help. Refrigerator is damaged and not even working,
                              Finally, my Freezer was damaged and destroyed by Delhivery worth Rs 40000/-
                              Delhivery customer support has been notified about the posted complaint.
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                              Delhivery delivers with only one delivery man power
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                                A
                                Anonymousme
                                Jul 10, 2022
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                                My order was not delivered by your delivery partner after OTP confirmation by phone call.Followong OTP confirmation by call he stole the product and didn't deliver it. The contact number of delivery partner is [protected]. The shipment no. Is[protected]. Please reply.
                                Delhivery customer support has been notified about the posted complaint.
                                Jul 14, 2022
                                Updated by Anonymousme                                 They are still not responding
                                Jul 20, 2022
                                Updated by Anonymousme                                 Still no update
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                                  A
                                  Ankit Gupta 17
                                  Jul 9, 2022
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                                  I am a seller on Meesho dealing in men's garments. Delhivery is one of the courier partners that picks the product from my address and delivers it to the customer. Sometimes the customers cancels the product even before the product reaches the customer, thus creating a courier return. The delhivery executives do a fraud and they take out the product and insert garbage into the packet before returning to me. This is leading to a loss for me.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    M
                                    Md Ibrar
                                    Jul 9, 2022
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                                    Address: 42A Topsia 2nd lane

                                    My product was to he delivered by 07.07.2022. It reached near hub which is around 8 k.m from my location, still they have not delivered it, they have promised to deliver it by 8 july failing which, they will deliver it on in the next morning ie. 9th of July, they haven't delivered it in 9th and have again postponed it for 10th of july, the delivery faculty is not responding to phone call and is just giving fake assurance, I had urgent need of my product and now I have to invest Rs.18000 as a substitute of my product
                                    Delhivery customer support has been notified about the posted complaint.
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                                      B
                                      Bhwani123
                                      from Delhi, Delhi
                                      Jul 9, 2022
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                                      Address: no.123,govindappa nickan street chennai

                                      My parcel is not received payment done order date 25/06/22 but not received delivery Tarking no
                                      Delhivery Prepaid[protected]
                                      15day
                                      Delhivery customer support has been notified about the posted complaint.
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                                        A
                                        A. Walling
                                        from Hyderabad, Andhra Pradesh
                                        Jul 8, 2022
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                                        Address: Delhivery, Hyderabad

                                        My package from Mumbai arrived Hyderabad on the 30th of May. Delivery was scheduled for 2nd June. I still haven't recieved my package. This is beyond rediculous. I had sent the Delhivery customer care several complains regarding this issue yet I haven't heard from them even once.
                                        This is a very important parcel and I need it at the earliest.
                                        Delhivery customer support has been notified about the posted complaint.
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