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Delhivery Complaints & Reviews

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Updated: Mar 18, 2026
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Delhivery reviews & complaints page 59

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I
indianrashi04
Jul 8, 2022
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Booked a courier for Mumbai KPMG office on 17th June 2022, AWB no[protected]. The office has been on that location for 10plus years. They kept showing status delivery failed as assignee did not pick verification call. I raised 10-12 queries via their website as there is no number to call customer care, to deliver the package on the office reception. I also gave two alternative numbers of the reception of the office. I even selected an option to drop at a neighbour and mentioned please hand it to the security guard or receptionist. I even got email confirmation that my queries have been noted by Akshay Trehan who replied to emails after every four to five days but this delivery failure continued for 20/25 days and package was returned to me on 8 July 2022. The package was torn from three sides and all documents had multiple fold marks and these were legal documents and applications. Over and above they just kept the 110 INR fees when there was absolutely no reason to not deliver to a well known office which is there for 10 plus years.
In the last 20 years this the first experience of a courier company making fake attempts.

Please help me escalate this rude behaviour and get me my charges back plus damages cost for my original documents.
Delhivery customer support has been notified about the posted complaint.
Jul 08, 2022
Updated by indianrashi04
Adding all emails where they kept saying we have noted concern and updated contact no

Jul 14, 2022
Updated by indianrashi04
No one reached out from the company
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    I
    Izo077
    from Bokajan, Assam
    Jul 8, 2022
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    Resolved

    I ordered a product on COD through ajio . On Thursday (june30, 2022) my order had arrived by delhivery and i had paid through qr code and then
    On my phone it showed succesful and money was deducted but on the delivery boys phone it showed unsuccessful. And then i got a message saying "Oops! Payment attempted through QR code for AWB(protected) failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery" then i asked the delivery boy that ill buy the product when i get the refund ( because i wasn't sure of paying twice) and I've been waiting it's been 8 days already. No sign of any refund pliz help me put.
    Jul 21, 2022
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
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      T
      toofan paul
      Jul 8, 2022
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      Address: Village JOYPURA post joypura, Ps Barsole via Baharagora

      My product number order I'd #[protected]noise flair)
      AWB number[protected] product out of delivery before two days redomly but not delivered my product.i see my product tracking delivery company wrong information to put this side castomar not reachable but all time my number reachable in network area please send my product alternative through please help me.please courier company contact me delivered my product urgent and action this delivery company.so harrishment this delivery company.some other person face problems this delivery company, please help me
      Delhivery customer support has been notified about the posted complaint.
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        D
        drkartikeya
        from Indore, Madhya Pradesh
        Jul 7, 2022
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        Hello,

        My consignment parcel, tracking is/AWB[protected], is lost by DELHIVERY courier service, I am not getting any appropriate support from the DELHIVERY courier service.
        Kindly help me what to do?? Should I lodge a police complaint?? Or go to national consumer forum??
        Delhivery customer support has been notified about the posted complaint.
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          N
          Naman Kumar
          from Ranchi, Jharkhand
          Jul 7, 2022
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          I transported my bike ktm rc 200 from my hometown hazaribagh to banglore through delhivery transport service whose AWB NO IS[protected]. When i recieved my bike in banglore, my bike was heavily damaged in transit. Left handle bar is bend, gear shaft and gear lever is broken, engine oil leaked completely, clutch lever is broken, left sife front hold step assembly is broken, side satnd is broken. All the damage is on left side of the bike.I have raised complaint through email but i am not getting any positive response from the team. It is more than 72 hrs since my bike is delivered and no action is taken from delhivery team. I am requestfor getting compensation for repairing my damaged bike
          Delhivery customer support has been notified about the posted complaint.
          Jul 13, 2022
          Updated by Naman Kumar
          I have not received any update regarding my complaint from the DELHIVERY team
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            M
            Milind Topno
            Jul 6, 2022
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            I have created a delivery order on 4/7/2022 and payed Rs. 318
            which was debited from my account
            but the order still shows payment pending,
            because of which I had to place a second order
            Can someone help me get the amount back for the failed transaction

            order id : T1656UFD9478G91872
            transaction id :[protected]
            Delhivery customer support has been notified about the posted complaint.
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              J
              Juthi Venkata Samba Shiva Rao
              Jul 6, 2022
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              Re: AWB[protected]: Ticket for Report product related issue - Wrong or missing
              There were two products in transit one was only delivered the other which is a monitor, costing me 24000 which is my organization one i was to be returned them and this delhivery people have stolen my product and not yet resolving or claiming my insurance amout. This is not getting resolved and ignoring my mails not giving me a agent to talk.
              Delhivery customer support has been notified about the posted complaint.
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                B
                Bhwani123
                from Delhi, Delhi
                Jul 6, 2022
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                Address: Village Jajod th Laxmangarh Dist sikar Rajasthan

                My booking date is 25/06/2022
                Delivery courier tracking number[protected]
                But it not delvary received our no tracking last up date 29/06/2022
                No contact details for delivery service prepaid delivery payment is debited 11024
                Delhivery customer support has been notified about the posted complaint.
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                  F
                  fairygaba
                  Jul 5, 2022
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                  Hi Team
                  I have tried connecting with Delhivery over website as well as through email but no luck .
                  AWB[protected]
                  My company is unable to track this AWB and this courier contains very important papers and this courier have not been delivered yet .
                  This is urgently required .
                  When I am trying to track this AWB it is not giving any result, as well when i am fetching any of my older orders from website it is not reflecting any data
                  Delhivery customer support has been notified about the posted complaint.
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                    J
                    Jawaaz
                    from Basti, Uttar Pradesh
                    Jul 5, 2022
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                    TO WHOM IT MAY CONCERN

                    Sir,

                    My name is Jawaaz Ahmad. I had booked an article on 23rd of June 2022 at the Srinagar office. The article reached the Hyderabad office on 1st July as per the tracking details and the estimated delivery date was also 1st July 2022. But, till date, delhivery office at Hyderabad has never attempted to deliver my package to the customer. The delivery PIN code is: 500077

                    TRACKING ID[protected]

                    I had also complained about it via email but I don't get any good response.

                    I have not received any solution so far for my package.

                    Please give me the exact reason why the delivery of my package is being delayed.

                    The delivery is already running late by 5 days.

                    Please escalate this issue to your superiors otherwise I will file a complaint in consumer civil court.

                    Also, forward me the detailed tracking details as well as contact number of the delivery office.

                    Regards
                    Jawaaz Ahmad
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      shweta wills
                      Jul 5, 2022
                      Resolved
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                      Resolved

                      Address: Gr. Noida , India

                      I send my package almost 2 weeks before but it always showing it in transit, Neither these people have any phone number, and when I am emailing them I am getting same automated reply, at the end where is my package ?
                      Why they are not clearly telling me,
                      and some one called me and said I am from delivery courier service, I need to do 2-3 rs payment on google pay or Paytm or any bank service.
                      Jul 10, 2022
                      Complaint marked as Resolved 
                      resolved, Thank you
                      Delhivery customer support has been notified about the posted complaint.
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                        I
                        insasu
                        from Navi Mumbai, Maharashtra
                        Jul 5, 2022
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                        Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002
                        Website: www.delhivery.com

                        I ordered an item from Amazon that was supposed to be delivered by Delhivery. Delhivery claimed that they tried to deliver the package twice but nobody was at home. However, I was at home on both days that they claimed they tried to deliver the package. I then called a customer service no. for Delhivery and my call was answered by an agent, Manish Kumar (likely not his real name) with mobile no.[protected]. He said that I hadn't put a landmark in the address and that it would cost Rs. 3 for delivering the package. He proceeded to ask for my bank details and induced me to install a phishing app that stole my bank information. I know doing this was incredibly stupid; I don't know what I was thinking. Before I realized that I had been scammed and locked my accounts, he stole Rs. 40000.
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          Sridevi Puppala
                          Jul 5, 2022
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                          Package not delivered yet and not responding to tickets raised its needs to b delivered on june 27th but no response from them at all
                          Delhivery customer support has been notified about the posted complaint.
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                            H
                            harsh₱Vardhan
                            Jul 5, 2022
                            Resolved
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                            Resolved

                            Website: www.delhivery.com

                            My package got registered on delhivery on 28 th of June and Since then it has not been picked up. First i was told to wait 1 day. Even after waiting for 5 days it's pickup is still pending.
                            Jul 6, 2022
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Shruthi.A
                              Jul 1, 2022
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                              I have a total of 3 orders to be delivered with the mobile number registered out of which the delivery person delivered only 2 orders today. He hasn't delivered one product but it has been marked as delivered on the site. I have raised the issue on the delhivery site as well... kindly check and deliver the other product which is with you guys.
                              Delhivery customer support has been notified about the posted complaint.
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                                S
                                Swathi5345
                                Jul 1, 2022
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                                Website: www.delhivery.com

                                My package supposed to delivered on 14th of this month but it got so much delayed and finally on 30th morning status updated to out for delivery. In the evening status updated to delivered but it’s not delivered.

                                @Delhivery pleas help me here.

                                Tracking number:[protected]
                                Delhivery customer support has been notified about the posted complaint.
                                Jul 02, 2022
                                Updated by Swathi5345
                                There is no response from the Delhivery yet.still waiting for their response
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                                  V
                                  Jun 30, 2022
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                                  Address: Hub Address: Sy. No: 92/AA/2, Pedda Golla Pally, Shamshabad Mandal, Rangareddy Dist., Telangana- 501218 https://goo.gl/maps/pJgfiUqKR5VwEFX59

                                  Hi team, for AWB.[protected] from 5 days my shipment reached at hyderabad shmshabad hub but from 5 days company not giving delivery.and it is on hold and unble to process to connect . Even they don't provide any contact number . Please help me this parcel is very important and urgent
                                  Delhivery customer support has been notified about the posted complaint.
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                                    G
                                    gupta badam
                                    Jun 30, 2022
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                                    Hi Team,

                                    I am supposed to get my package delivered on 28th June however not delivered till date.

                                    I have raised a ticket for the same but no response.

                                    Delivery PIN CODE: 522413

                                    AWB: [protected]

                                    Can you please update me on the status.

                                    Mail ID: [protected]@gmail.com
                                    Mob: [protected]
                                    Delhivery customer support has been notified about the posted complaint.
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                                      Tracking number[protected]
                                      wrong delivery address shown.
                                      also delivery has been picked up, still it is showing cancelled.
                                      It is fake service. there is no contact to follow up.
                                      all People are totally fake in Delivery department.
                                      If you will call for sales or business you will get prompt call, but not for complaint....
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                                      ksharma23
                                      from Mahbubnagar, Andhra Pradesh
                                      Jun 30, 2022
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                                      I have been receiving parcels from delhivery from a long time but always with delay. Since the last two deliveries the delay has gone to an extreme level. Its been around 3 months the pickup hasn't been done. I keep on writing severals mails every time of delay. Hope to receive my parcel as soon as possible.
                                      Delhivery customer support has been notified about the posted complaint.
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