Delhivery Complaints & Reviews

The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery according to THEIR convenience, they will send it back. During delivery, the person shoved the product in my house without handling properly.

I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.

following is information about parcel.
Order ID: TNT1X65Q[protected]
Waybill:[protected]

Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied.

Happened on 20th July, 2022

Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

AWB [protected]

The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also .

Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
AWB[protected] is reached or not.

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery
The above mentioned message send me by delhivery but my debit amount is not refund till date. My debit amount is 1211/- as on 20 July 22.

AWB #[protected]
company after paying the amount
person came for pickup
Delhivery is not refunding my amount

kindly refund our amount

Delhivery office not delivering my order and saying self pickup
From 5 days order is in office rainawari srinagar
So arrogant so rude so ridiculous
EY[protected]
Prepaid order already paid

My C No is [protected] for medicines to be delivered to Bhiwadi, Rajasthan, Pin code 301019 . The package had reached Bilaspur in Haryana from Delhi to be further shipped to Bhiwadi but it has been sent to Thane, Maharashtra . Are the handlers there illiterate or just careless ? As this is medicine it's delay s harmful to my health but Delhivery just says expect delay !! if this is the service they provide and get aay scot free something needs to be done .

[protected]
[protected]
[protected]

I had booked a parcel on 21st July for Name : Hero, New hind automobile Purina 854301 address and the merchant had provided me a LRN No :[protected] but the merchant had been pasted a wrong label on my parcel having address of Kerala LRN No :[protected]. Due to this mistakes of merchant, my parcel has been reached in Kerala .I was connect with kerala merchant and explain the issue after found his contact no on hard working on google and with the help of Delhi merchant. But the Kerala merchant has not update the label in my parcel and that parcel is in Kerala from last 7 days. I am also attempt to contact with customer service on email and contact no. which is mentioned on the website but no one respond on that. My merchant (Delhi) has also send an email to delivery team but his team was not respond frequently as he said.
Finally I would like to say that please update purnia 854301 address on my parcel LRN no :[protected] as per my merchant email received and deliver that parcel in Purnia address immediately.

My parcel status says it is lost (Screenshot attached). Tracking ID No. is[protected]. Please deliver it soon or pay for the loss and contact me as soon as possible

I have send a shipment to my hometown with delhivery. on there website the order shows delivered but it never reached at my home. I tried contacting them using twitter but not response there. They don’t have customer helpline also. I am feeling so frustrated and cheated

I work for ap vigilance department. I usually use the indian post for courier service. For the first I have tried delhivery courier service. The package was picked up 3 days since then the package is struck at mantada facility. My superiors are puting pressure one me as matters in issue requires courier to be delivered in time. I am begining to think contents in package was stolen, if so, it will have dire consequence on job. My tracking id AWB[protected]. PLEASE LOOK INTO MATTER AS IT EFFETS MY LIVELY HOOD

The delivery boy asked for the OTP code but at that time the code could not be provided and so we asked him to come later. He said he will come the next day but he never came now we don’t have the option of contacting him and the product has been marked as delivered. It was the headphone and the order number is AWB[protected]. Ordered through Nykaa fashion

Delivery delivery boy vijay denied to deliver my shipment at doorstep used very aggressive language very pathetic I am sorry to say that type of behavior damages your credibility

Thanks once again I will never choose your courier

Delivery is getting delayed for a week and there is no communication regarding that why its is getting delayed. What they are doing is that they are rescheduling delivery date every date.
If they can provide any kind of communication to the customer that would be very helpful but still there is no good customer care service. There customer care will be busy every single time. If they are not able to handle logistics they should close the company and sit down at home.

There is a Return Pick-up of a watch from Zara Clothing Brand and they schedule a return pick up with thier collaborating courier company which is delhivery .the pick up was scheduled on 25th july 2022 and took place on the same date which is 25th july 2022 morning . the delivery patner checked the product and initiate the return process but somehow the the product returned by the courier to Zara Clothing Brand was a wrong product as per the Zara and they refused to initiate the refund for the same

the tracking ID of pick-up is[protected]
the zara order No is [protected]
the product REFRENCE CODE 1/3987/820
the HS code is 910211 with discription DRESS WATCH WITH METAL WRIST BAND Amounts to 6990/-

please look into this matter and the amount is not small

It's been over a week and Delhivery hasn't delivered my package, the tracking status is stuck in our for delivery from 4 days.Kindly help me out