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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: May 18, 2026
Complaints 3867
Resolved
525
Unresolved
3342
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 61

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K
KIRAN GARA
Jun 24, 2022
Resolved
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Resolved

Address: Mumbai

22 Jun 2022, 11:50 PM Hyderabad
Package arrived at Delhivery facility

Still not delivered
why is it still left there with the facility
TRACKING ID
[protected]
my mobile # [protected]
Jun 25, 2022
Complaint marked as Resolved 
My complaint is not resolved No call or no msg from the courier. After I raises a complaint through this portal. They closed it stating resolved. This all drama
Delhivery customer support has been notified about the posted complaint.
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### service
Complaint raised was not resolved but they closed it stating as its resolved
Not to trust this seevice
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    L
    LOVE HEART
    Jun 24, 2022
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    My parcel was due to be delivered on 20th June but customer got a message for cancelling the delivery. Though the customer dint share any otp for cancellation still the parcel was cancelled and still not delivered. False updates are being given that call was placed to customer but customer got no calls. This is the 4th time im facing this issue with Delhivery courier. Awb no[protected]. Its so much harassing for me and my customer to face this issue continuously.
    Delhivery customer support has been notified about the posted complaint.
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      M
      MISHRAABHISHEK
      Jun 24, 2022
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      Address: Delhivery, Pune

      I have shipped a box from delhivery but it is being delayed. Since last 4 days it reached final destination delivery centre but till now it was not out for delivery. No body is listening from delhivery. Tracking number is[protected] i have tried contacting on email, raised n number of tickets but no help.
      Delhivery customer support has been notified about the posted complaint.
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        R
        Rathoran
        Jun 24, 2022
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        I have yet to receive my courier, it's showing delivered on portal but actually not.
        After calling the customer care they asking to pay money else they will not deliver the parcel.
        After denial of money from my side they started abusing me.
        Delhivery customer support has been notified about the posted complaint.
        Jun 24, 2022
        Updated by Rathoran         Why it's marked as resolved just after creating the complaint?
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          L
          luvojha
          Jun 23, 2022
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          Awb no[protected] was not delivered to me…….i contacted customer care and raised the issue with them and was assured of a response within 3 days but no action or communication happened…..despite repeated reminders im still awaiting response…..and since it is a prepaid order it comes under deliberate fraud on behalf of delhivery…..pls resolve my issue at the earliest.
          Delhivery customer support has been notified about the posted complaint.
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          Is this issue resolved? If yes please say how...

          I am awaiting for my parcel
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            D
            Dhiraj9122
            Jun 23, 2022
            Resolved
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            Resolved

            Received damage parcel by your logistics service

            LR number :[protected]
            Delhivery Transporter ID 06AAPCS9575E1ZR
            I have sent 7 boxes through delhivery courier on 4th June, 2022, it consists of 1 7 seater sofa and 1 dining set which includes 1 dining table and 6 chairs, out of 6 I've recieved 4 completely damaged chairs and my sofa got damaged as well. These items I've recieved on 8th June, 2022. On 8th june itself I've raised a complain to delhivery and after that they've sent...
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            praveen171986
            from Orai, Uttar Pradesh
            Jun 23, 2022
            Resolved
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            Resolved

            Hi,

            My delivery item parcel is pending for pickup from last 10 days.
            Shipment details were share from 9th June 2022 and shipment pickup pending since 13th June 2022.
            Jun 30, 2022
            Complaint marked as Resolved 
            Received shipment.
            Delhivery customer support has been notified about the posted complaint.
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              J
              Jayanta Rajbongshi
              Jun 23, 2022
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              Address: Village-Rampur, District-Baksa, P.O.-Betna,, P.S.-Goreswar, House No.-149

              [protected] tracking number update poor weather what happened weather ab 2 nehi hain ye update haf din kio deta hain. Product ko delivery dena hai yeah nehi.
              Delhivery customer support has been notified about the posted complaint.
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                A
                ann9991
                from Kannur, Kerala
                Jun 22, 2022
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                Address: Kannur, Kerala

                Today morning status showed as out for delivery. And now it is showing as attempted. They NEVER CALLED ME, DID NOT REACH THE ADDRESS. How can they change the status randomly without actually trying to deliver??

                Without calling or asking they send an OTP, so I waited at the address for 2 days. And no calls no adeliver!!!

                This is repeatedly happening!! I paid for the product. And these staff is not calling me nor reaching my address.

                You can use your company location device to track the delivery staff. You will see neither today nor yesterday thry reached anywhere near my address. If Delhivery cannot deliver to my address or pincode, then why are you taking my package ?????

                WITHOUT ATTEMPTING DELIVERY AND WITHOUT CALLING ME THEY AR SENDING IT BACK...
                Delhivery customer support has been notified about the posted complaint.
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                  P
                  Pragya jain1230
                  from Raipur, Uttarakhand
                  Jun 22, 2022
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                  Address: Farishta Complex Moudhapara, Mngh block
                  Website: Delhivery

                  I have not received my parcel they did fraud and took my bank account details took away my money i want immediate action as well as i want my parcel
                  Tracking I'd [protected]
                  I need my parcel today
                  Delhivery customer support has been notified about the posted complaint.
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                    I
                    IncredibleVijay
                    from Hyderabad, Telangana
                    Jun 22, 2022
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                    My order with Nyaka has been picked up on June 9 but still there is no update or any refund
                    Delhivery customer support has been notified about the posted complaint.
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                      P
                      parts. vrajhonda
                      Jun 22, 2022
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                      Address: At-Una, Bhavnagar Road dream motors una
                      Website: [email protected]

                      I have received one parcel less but we have not received it yet. Bow gives bad service.

                      DOCKET NO:[protected]
                      Invoice No :RJSP/22/49168
                      Invoice Date:10/06/2022

                      DREAM MOTORS UNA
                      GJ320001
                      Delhivery customer support has been notified about the posted complaint.
                      Jun 22, 2022
                      Updated by parts. vrajhonda                       Please let me know when I receive my parcel
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                        D
                        Devaunshi
                        Jun 22, 2022
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                        My parcel was picked up from Goa (AWB[protected] and was to be delivered to Mumbai. It has been more than 20 days and their email says they have accidentally sent it to Gurgaon and the gurgaon team cannot find it. Despite submitting a picture of the parcel, no response from them except ‘sorry for the inconvenience’.
                        I don’t understand what to do!
                        Delhivery customer support has been notified about the posted complaint.
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                          R
                          [email protected]
                          Jun 21, 2022
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                          My Courier was shipped on 15/06/2022 and the delivery date was[protected]. But still i have not received my shipment till data.

                          I have raised a complaint thrice but no response.
                          and no customer care number is working.

                          My Tracking ID:- [protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            V
                            VSSKNITHYA
                            from Coimbatore, Tamil Nadu
                            Jun 21, 2022
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                            Ordered product not available.product cheated Rs.899
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              Ashwin M S
                              Jun 21, 2022
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                              Address: Indiranagar Bangalore
                              Website: Delhivery.com

                              My colleague had sent me a laptop and I have got a pair of shoes. I have been following up with them for more than 50 days. They had responded me once and later they never responded knowing that they messed it up. They do not have a proper customer support number or mail id as well.
                              Delhivery customer support has been notified about the posted complaint.
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                                V
                                Vishaka27
                                Jun 20, 2022
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                                Delhivery delivers my product late everytime and now they have stopped delivery to my pincode 560068 and that too within Bangalore.
                                It shows non serviceable but other courier partner delivers all my parcels on time.
                                Without any reason or prior notice, they returned my parcel which i had already paid for.
                                Also nykaa team knowing that Delhivery has some issue in my area, deliberately handovers my already paid products to delhivery not once but four times.
                                And all shows the same status as Non serviceable.
                                Its too much of stress and harassment to customers
                                Delhivery customer support has been notified about the posted complaint.
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                                  R
                                  Riasc
                                  Jun 20, 2022
                                  Resolved
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                                  Resolved

                                  I have an urgent parcel to recieve. The parcel has reached Hyderabad on 11th June but delivery not happening. No response after raised so many tickets and sending emails
                                  Jun 21, 2022
                                  Complaint marked as Resolved 
                                  No action taken by company. They just uploaded weird dates.
                                  Delhivery customer support has been notified about the posted complaint.
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                                  Is this issue resolved? If yes how pls
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                                  Riasc's [Complaint's author] reply, Jul 27, 2022
                                  Hey, i hope your issue is resolved?
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                                    N
                                    Nves
                                    Jun 20, 2022
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                                    I have been facing this issue about 5_6 times I have complained about this to the customer support of that particular company but the problem is continuing
                                    I will get the message that order is out for delivery and will wait for the whole day but no one will contact me nor I get my product when I check the tracking details they mark that the consignee refused or cancelled the order but I didn't even get a single ring from the delivery agent sometimes they return my order by themselves and mark consignee cancelled the order
                                    Delhivery customer support has been notified about the posted complaint.
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                                      S
                                      Suhani Shrivastava
                                      Jun 20, 2022
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                                      Tracking ID[protected]
                                      i am based in pune and my parcel is coming from Aizawl, mizoram. Website isn't updating since days, everyday it shows that today is the tentative shipment date, it keeps getting delayed, and shows the next day. Please check and let me know exactly where my package it. + when it will be delivered
                                      Delhivery customer support has been notified about the posted complaint.
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