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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Jul 4, 2026
Complaints 3873
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525
Unresolved
3348
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 62

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A
Abhinav454
from Bengaluru, Karnataka
Jul 18, 2022
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Address: Bangalore

I have ordered a mobile phone from samsung.com and it uses delhivery as the courier service.Its been 9 days since i have delivered my ordered and there is no contact info or anything so that i can contact and make sure that where is my order .Ineed my order as early as possible as it is urgent but it is showing in transit since 8 days, and also increasing the delivery date day by day.
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    V
    Vrushali Kulkarni
    Jul 18, 2022
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    AWB #[protected]
    Placed on 13 July, 2022 Estimated delivery Date 15 July, 2022
    Delivery Type surface Payment Method Net Banking
    Shipping cost ₹ 238.00 Medium (2kg - 5kg)

    Today is July 18, 2022 and the delivery is still not done.

    Not just the delivery is delayed, the customer care number are unavailable!!
    Delhivery customer support has been notified about the posted complaint.
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      S
      [email protected]
      from Mumbai, Maharashtra
      Jul 18, 2022
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      Courier vide TRACKING no[protected] was booked on 11.07.2022.

      delivery was scheduled on 16.07.2022 AT BANGALORE PIN CODE 560037

      still not delivered and tracking is also not correct.

      Please arrange the delivery.

      PHONE NO [protected]/[protected]
      Delhivery customer support has been notified about the posted complaint.
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        S
        Sw1998
        Jul 17, 2022
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        My company initiated an mmt request for the pick up of laptop. I got the msg for pickup on July 13th and after few hours without asking for my permission he cancelled the pickup. When I called him and asked he said sry and he'll reschedule the pick up request. It's been 4 days and there is no update. And the tracking is updated as the pick up was cancelled by me. PLEASE RESOLVE THIS AS SOON AS POSSIBLE AS MY PICK UP SHOULD BE DONE 2 DAYS BACK, BUT THE ITEM IS NOT EVEN ACTIONED YET.
        Delhivery customer support has been notified about the posted complaint.
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          P
          Palasani Sasidhar Reddy
          from Nellore, Andhra Pradesh
          Jul 17, 2022
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          I have ordered a shirt on[protected] on Ajio app.Few days later i have been informed that my order was cancelled for some unknown reasons and the shipment was processed back to the warehouse.Today[protected]All of a sudden i got a call from the delhivery courier partner telling me that i have an order to take.So i took it by paying the money through COD.Finding out that it was the shirt which has got cancelled for some unknown reasons i tried to return the order but i could not find any order details related to the delivered item.Please help me.
          Delhivery customer support has been notified about the posted complaint.
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            S
            sukriti sah
            Jul 17, 2022
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            My luggage which was expected to be delivered on 15th july has not been delivered yet. The delivery person is refusing to deliver and is not answering the call now. It has important items like my origin al documents
            Delhivery customer support has been notified about the posted complaint.
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              N
              ntsh2209
              Jul 17, 2022
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              Address: delhi
              Website: www.delhivery.com/direct/app

              We courier printer using delhivery direct and amount was paid upfront. The item received at the destination was a book. we filed and raised complaint with Delhivery. After couple of assurance emails that complaint will be looked into, there has been no update. They stopped replyign to email and providing any update on the item.
              Tracking[protected]
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                K
                Khushwant Kumawat
                Jul 17, 2022
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                I am tired of delay in delivery by Delhivery they are increasing the delivery time everyday by one day and the reason for delay is rain according to them though I have received two more deliveries after this order from Ekart Logistics is it raining only on delhivery personnel. And also I asked them for their office address so that I can go and collect my package but no response to that as well.
                Delhivery customer support has been notified about the posted complaint.
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                  J
                  Jayesh Kankariya
                  Jul 17, 2022
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                  Address: 360, Dr Mj pathak marg, post - Bordi, NEAR BUS stand

                  I am unable to track my order, seller once send order it was return as I could not track it and there was no call from delhivery team why it returned..no attempt made for delivery.

                  Now seller has sent parcel again but still i couldn't track it.
                  Delhivery customer support has been notified about the posted complaint.
                  Jul 17, 2022
                  Updated by Jayesh Kankariya                   Not resolved
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                    A
                    Ajju Jaiswal
                    Jul 16, 2022
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                    If a product is out for delivery it means you will receive it on same day on which day the status shows out for delivery but this ### site is showing my product out for delivery from 3 days and still it didn't delivered. I am unable to understand how a product can take 3 days to be delivered into the city if the product is already at centre of that city. When will i receive my product 😠😠
                    Delhivery customer support has been notified about the posted complaint.
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                      N
                      nandini_kasera
                      Jul 16, 2022
                      Resolved
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                      Resolved

                      Address: Guwahati

                      I had booked a courier from Udaipur to be delivered at my home in Guwahati on 1st July 2022 and was supposed to be delivered on 9th July 2022. I had my college formals and few gifts in the package for my family. When we enquired about the same on 11th July 2022 with Delhivery, they informed it has been misplaced (even when the courier had been scanned in Guwahati on 9th July 2022). Filing complaint has not helped and its a mental torture. Such is sheer negligence when in this time of digitization locating a courier box even after a week is not possible.

                      Tracking ID:[protected]

                      Real poor service and customer grievance.

                      Expecting my courier to be located and delivered at the earliest.
                      Jul 17, 2022
                      Complaint marked as Resolved 
                      This morning received the call from local team that the courier has been located and by mid day it was delivered at the intended address.
                      Delhivery customer support has been notified about the posted complaint.
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                      Issue was immediately addressed and resolved.
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                        A
                        Ashif Varsi
                        from Laksar, Uttarakhand
                        Jul 16, 2022
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                        Address: *Express deals Mumbai* kandiwali west mahavir nagar near Raj garden Maharashtra

                        I ordered an iphone which was delivered to me today and after contacting to the concerned they said that we are raising a email for pickup, and delhivery is an partner with those seller, and the ammount was nearly 19000 in COD ..I didn't getting any response from the seller . Tracking Id no is[protected]...
                        And the seller contact no.is-[protected]

                        Please proceed further...
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          Ashif Varsi
                          from Laksar, Uttarakhand
                          Jul 16, 2022
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                          Address: *Express deals Mumbai* kandiwali west mahavir nagar near Raj garden Maharashtra

                          I ordered an iphone which was delivered to me today and after contacting to the concerned they said that we are raising a email for pickup, and delhivery is an partner with those seller, and the ammount was nearly 19000 in COD ..I didn't getting any response from the seller . Tracking Id no is[protected]...

                          Please proceed further...
                          Delhivery customer support has been notified about the posted complaint.
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                            P
                            pritam2323
                            from Kolkata, West Bengal
                            Jul 16, 2022
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                            My percel not delivered yet. Estimated date changing again and again. No update since 11 July. No help from Customer Care. If I miss the warranty of the product, Delhivery will be responsible.
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              samysmarty
                              from Vepagunta, Andhra Pradesh
                              Jul 16, 2022
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                              My package was to be delivered on 12th but it reached the final destination on 13th. Today is the 16th & till date my package has not been delivered. I placed multiple requests as I have an emergency situation and want that package delivered immediately. There was no response from the team. They're sitting ducks keeping my package at the location and not delivering.
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                AnuragBBbb
                                from Khordha, Odisha
                                Jul 16, 2022
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                                Address: VIM-749 Sailashreevihar, Near D.A.V public school Chandrasekharpur BBSR ODISHA

                                Awb [protected]
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                                  C
                                  Chaitug
                                  from Hyderabad, Telangana
                                  Jul 15, 2022
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                                  [protected] tracking id.. reached Hyderabad office on July 1st. Initial date of delivery is 7th July and from then every single day, the estimated delivery date gets updated.

                                  Similar case with another package too!
                                  Delhivery customer support has been notified about the posted complaint.
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                                    P
                                    prachi madan
                                    Jul 15, 2022
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                                    I had requested for a courier to be shipped from Gurgaon to Delhi on 7th July. Estimated delivery date was 9th July but it was not delivered on time so I had to cancel my request. The package has not been returned yet. It has some important documents which I need on an urgent basis and there is no response from Delhivery team.
                                    Delhivery customer support has been notified about the posted complaint.
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                                      W
                                      Wasim Pirzada
                                      Jul 15, 2022
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                                      Please provide information about my package that was supposed to be delivered on 9th June 2022. Every day it shows delayed and the date of delivery gets pushed for no reason.

                                      There are two packages that I am awaiting (Tracking Ids:[protected] and[protected].

                                      Please get these delivered as soon as possible!
                                      Delhivery customer support has been notified about the posted complaint.
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                                        S
                                        soooonia
                                        Jul 15, 2022
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                                        Address: Kolkatty

                                        My parcel still not received but delhivery tracking says it’s delivered how’s that possible I have not received any call or otp on behalf of delivery side.please tell me what’s going on.I have prepaid order Already I am given 1419 rs but order still not received, my way bill no[protected], please reply
                                        Delhivery customer support has been notified about the posted complaint.
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