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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 65

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P
Pokop
May 20, 2022
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I had placed an order - Order ID : #ordder956, AWB No. :[protected], to be delivered to a friend in Delhi.

I checked with my friend after recieving the email stating that the package had been delivered. She confirmed in a few days that no such courier had been delivered to her or signed for by anyone at her house.

The signature showing delivery is merely a scribble with no name or phone number or identification. How is anyone supposed to identify if the package was correctly delivered? And can anyone sign for a package and take it?
+2 photos
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    I
    itstejass
    May 19, 2022
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    Tracking Number :[protected]
    Dated : 12 May 2022

    No movement of item nor update in tracking details past a week.
    Kindly get the product delivered .

    There is no customer support number nor email ID, terrible customer service,
    Delhivery customer support has been notified about the posted complaint.
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      R
      Ravijha1234
      May 19, 2022
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      The product was delivered to the wrong address, I received the message as product delivered but the person didn’t received it.
      Please help me out asap
      Delhivery customer support has been notified about the posted complaint.
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        A
        atulkumar9888
        May 19, 2022
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        TRACKING ID[protected] || Package is not yet delivered, its in the local facility from last 10 days . Seems they have lost the baggage . Its my sister wedding and all wedding related things was there in bag .

        Even they are not bother to call us and update, simply they are sitting.

        Its very important for us . Please help me .

        Last email from delhivery -

        Dear,

        We sincerely apologize for the inconvenience caused to you. Your shipment[protected] is untraceable yet. We have escalated your issue internally, please allow us some time for the next update.

        Best Regards
        Prachi Sabharwal
        Customer Experience
        Delhivery
        Delhivery customer support has been notified about the posted complaint.
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          C
          cjarora
          from Gurugram, Haryana
          May 18, 2022
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          Address: SECTOR 34

          Lrn no[protected] of delhivery courier gone dated 09.05.2022
          today executive said courier is missing .

          Lrn no[protected] of delhivery courier gone dated 22.04.2022
          wrong delivered address

          every time company have issue late deliveries and missing packet

          i requested please take strict action against them.
          +2 photos
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            O
            ojaswini2398
            May 18, 2022
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            I sent consumables to my brother to his college. I sent items worth 800 on 14th may 2022 from Noida, Uttar Pradesh to Mandi, Himachal Pradesh he received the package on 18th may 2022 but items inside it worth 400 were missing. It's horrible service not expected from a so called 'reliable courier service" at all. There is no customer care number on which I can call to raise this issue. I have raised the issue in the official site and email but haven't got any response. I need a response from someone from the concerned department soon. I don't want to physically visit delhivery's office for this matter kindly contact me or reply to this thread. Also it's highly unprofessional and unsanitary that the package which I had sealed from tape packed with care was tampered and items were taken out and then sealed again.
            It's not acceptable in any form and i need reimbursement for the missing items.pac
            Delhivery customer support has been notified about the posted complaint.
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              G
              Goldentips Tea
              May 18, 2022
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              AWB number[protected] booked on delhivery courier service on 12.05.2022 and picked up on 13.05.2022, from that day they were showing esteemated delivery time 18.05.2022 but on 18.05.2022 they showing delivery date 23.05.2022. The parcel was booked in Gangtok for Kolkata. from siliguri directly they can connect Kolkata but they connect Greater Thane from Siliguri which is far far away from Kolkata and Siliguri whereas Kolkata is nearest hub from Siliguri.

              Absolutely disguisting.
              Delhivery customer support has been notified about the posted complaint.
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                N
                Neha_1994
                from Ranchi, Jharkhand
                May 18, 2022
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                I had a h&m prepaid order Order number
                2‌205‌366‌748‌2 and with package number
                [protected]. They have not delivered the order to me who actually paid for the order and made the status delivered. This seems to be a scam from this delivery partner as I have never faced this issue from othe partner.Please help me out to get my refund or the order.
                Delhivery customer support has been notified about the posted complaint.
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                  R
                  robin241100
                  May 18, 2022
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                  Resolved

                  The reference LRN NO[protected]
                  dtd 13/04/2022. We regret to write
                  that the goods which were
                  supposed to deliver on time, have
                  not so far been delivered yet. This
                  long delay in delivery is resulting
                  in great inconvenience and
                  substantial business loss to our
                  customer (M/s ABB INDIA LTD.
                  Bangalore).
                  We may seek compensation for
                  delay in delivery. This shipment is
                  needed urgently, so we musk ask
                  you to make swift enquiries as to
                  their whereabouts, let us know the
                  reason for the delay and when
                  delivery will be made.
                  Waiting for your immediate action

                  Matharu engineering works
                  May 23, 2022
                  Complaint marked as Resolved 
                  We have not received any reply from Delhivery service. We have tried to reach directors levels as well, but nobody took responsibility to resolve the issue. However, we sent our person to Delhivery warehouse and searched boxes by its own and found it. I suggest Delhivery courier should improve customer support service.
                  Delhivery customer support has been notified about the posted complaint.
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                  I am facing similar problem. Don't know how to proceed. I have very important documents in it.
                  Reply
                  Shreya Prasad97's reply, Jun 7, 2022
                  Please help me anyone
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                    L
                    Latifur Rohman
                    May 17, 2022
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                    Address: Jagiroad Assam

                    For second time Today my consignment was showing out for delivery, Just now I got a call from courier team to confirm my address and where I collect it... after that confirming my address than he realised the my address location is not his under, the office staff wrongly put the packet in his bag...HOW FUNNY..this is your service of your company. And many similar instances i have faced already in the past...and now I am waiting to see another wrong delivery update in your courier tracking site( already your team has updated wrong remarks that consignee refused to accept.no one come to deliver the same)...SHAME ON YOU. If I haven't received the packet maximum by tomorrow morning.And today now they again update wrong status that consignee refused to accept...how funny...AWB NO[protected]
                    Delhivery customer support has been notified about the posted complaint.
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                      N
                      Nh10
                      from Lucknow, Uttar Pradesh
                      May 17, 2022
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                      Address: Lucknow

                      2 times Delhivery courier services have cancelled my orders without my permission plz take action against them
                      Delhivery customer support has been notified about the posted complaint.
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                        J
                        Juanita Jocelyn
                        May 17, 2022
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                        Address: delhi

                        In this day and age where even small trade companies go out of their way to stay connected to consumers and solve their query - a company like delhivery is definitely a big fail in customer service - They seem to have misplaced my product and since a month I have been following up on them on their tracking service - where we can only raise a ticket and if they feel like it they will respond. obviosuly i just got their initial response a month ago and since then there has been absolutely no response on either the situation my prouduct or my request of refund
                        Isnt it basic business protocol to make up for consumer losses ? How are we allowing such companies operate . This is almost day light robbery - an open scam
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          Abhijeet Vishwakarma
                          May 17, 2022
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                          Icic bank set me a loan welcome kit, i received msg saying your courier is out for delivery and received the otp, after an hour i received msg saying your courier is delivered and received by abhijeet.. i thought what ?? I was in my home and didn't received the courier still got the msg saying delivered its been 1 week.. kindly resolve this asap as its bank courier private and confidential
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                            S
                            Saxena9006
                            May 17, 2022
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                            A parcel from boat was not delivered but they showing me wrong proofs

                            Https://www.delhivery.com/track/package/[protected]. They telling the false statement about delivery of my product. No one approached me for delivery and they delivered the parcel without OTP....
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                            blee58602
                            May 17, 2022
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                            Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

                            Actual charge rupees 422 but the delhivery agent got 430 rupees and saying that the additional charge is usual... tracking id [protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              Aasimmir86
                              May 16, 2022
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                              Address: Rajouri J&K

                              Delivery segment of Rajouri district in Jammu and Kashmir do not deliver products at desired location and ask people to collect from their warehouse. Even the behaviour of Manager in Rajouri is worst.
                              Delhivery customer support has been notified about the posted complaint.
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                                S
                                Sumit Garg 220
                                May 14, 2022
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                                Awb[protected]
                                This shipment is to be delivered in a day or two but they are not updating the status because they are unable to trace the shipment nor they are giving any legit answer where the parcel is right now they just hold on the tracking status and give useless revert on mails
                                Delhivery customer support has been notified about the posted complaint.
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                                  S
                                  Sumit Garg 220
                                  May 14, 2022
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                                  Awb[protected]
                                  Awb[protected]

                                  Both parcels are rto but each and every time there staff stole the parcels which are in transit for rto and they don’t even care as they know they won’t answer further on mails if they won’t trace the shipment
                                  Delhivery customer support has been notified about the posted complaint.
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                                    A
                                    Ananya Sahay
                                    May 14, 2022
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                                    Placed order on 25th april on nykaa, tracking showed my package received my city on the 28th, i expected it to reach me before the expected delivery date of 3rd May but it did not for some reason, called the costumer service of nykaa but my order still gof delyed and i was told it woild reach me by 9th of May and that too didn't happen let alone before 9th its 14th of May as of now and the order still hasn't reached me when according to their own updates my order is in a place which is barely half and hour away from my residence. my awb number is [protected]
                                    Delhivery customer support has been notified about the posted complaint.
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                                      S
                                      Sourav Poti
                                      May 14, 2022
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                                      My shipment number is[protected].this parcel was booking from kolkata delhivery office.shipment expected delivery date was on 12/5/2022, but I do not receive any parcel in delhivery, I show the shipment is in kharagpur hub.i will call to kharagpur hub but he don't help me and his behavior is too bad.so I request to delhivery channel partner team to take action on kharagpur hub
                                      Delhivery customer support has been notified about the posted complaint.
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