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Delhivery Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 3835
Resolved
520
Unresolved
3315
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Delhivery reviews & complaints page 66

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O
ojaswini2398
May 18, 2022
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I sent consumables to my brother to his college. I sent items worth 800 on 14th may 2022 from Noida, Uttar Pradesh to Mandi, Himachal Pradesh he received the package on 18th may 2022 but items inside it worth 400 were missing. It's horrible service not expected from a so called 'reliable courier service" at all. There is no customer care number on which I can call to raise this issue. I have raised the issue in the official site and email but haven't got any response. I need a response from someone from the concerned department soon. I don't want to physically visit delhivery's office for this matter kindly contact me or reply to this thread. Also it's highly unprofessional and unsanitary that the package which I had sealed from tape packed with care was tampered and items were taken out and then sealed again.
It's not acceptable in any form and i need reimbursement for the missing items.pac
Delhivery customer support has been notified about the posted complaint.
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    G
    Goldentips Tea
    May 18, 2022
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    AWB number[protected] booked on delhivery courier service on 12.05.2022 and picked up on 13.05.2022, from that day they were showing esteemated delivery time 18.05.2022 but on 18.05.2022 they showing delivery date 23.05.2022. The parcel was booked in Gangtok for Kolkata. from siliguri directly they can connect Kolkata but they connect Greater Thane from Siliguri which is far far away from Kolkata and Siliguri whereas Kolkata is nearest hub from Siliguri.

    Absolutely disguisting.
    Delhivery customer support has been notified about the posted complaint.
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      N
      Neha_1994
      from Ranchi, Jharkhand
      May 18, 2022
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      I had a h&m prepaid order Order number
      2‌205‌366‌748‌2 and with package number
      [protected]. They have not delivered the order to me who actually paid for the order and made the status delivered. This seems to be a scam from this delivery partner as I have never faced this issue from othe partner.Please help me out to get my refund or the order.
      Delhivery customer support has been notified about the posted complaint.
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        R
        robin241100
        May 18, 2022
        Resolved
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        Resolved

        The reference LRN NO[protected]
        dtd 13/04/2022. We regret to write
        that the goods which were
        supposed to deliver on time, have
        not so far been delivered yet. This
        long delay in delivery is resulting
        in great inconvenience and
        substantial business loss to our
        customer (M/s ABB INDIA LTD.
        Bangalore).
        We may seek compensation for
        delay in delivery. This shipment is
        needed urgently, so we musk ask
        you to make swift enquiries as to
        their whereabouts, let us know the
        reason for the delay and when
        delivery will be made.
        Waiting for your immediate action

        Matharu engineering works
        May 23, 2022
        Complaint marked as Resolved 
        We have not received any reply from Delhivery service. We have tried to reach directors levels as well, but nobody took responsibility to resolve the issue. However, we sent our person to Delhivery warehouse and searched boxes by its own and found it. I suggest Delhivery courier should improve customer support service.
        Delhivery customer support has been notified about the posted complaint.
        View replies
        I am facing similar problem. Don't know how to proceed. I have very important documents in it.
        Reply
        Shreya Prasad97's reply, Jun 7, 2022
        Please help me anyone
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          L
          Latifur Rohman
          May 17, 2022
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          Address: Jagiroad Assam

          For second time Today my consignment was showing out for delivery, Just now I got a call from courier team to confirm my address and where I collect it... after that confirming my address than he realised the my address location is not his under, the office staff wrongly put the packet in his bag...HOW FUNNY..this is your service of your company. And many similar instances i have faced already in the past...and now I am waiting to see another wrong delivery update in your courier tracking site( already your team has updated wrong remarks that consignee refused to accept.no one come to deliver the same)...SHAME ON YOU. If I haven't received the packet maximum by tomorrow morning.And today now they again update wrong status that consignee refused to accept...how funny...AWB NO[protected]
          Delhivery customer support has been notified about the posted complaint.
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            N
            Nh10
            from Lucknow, Uttar Pradesh
            May 17, 2022
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            Address: Lucknow

            2 times Delhivery courier services have cancelled my orders without my permission plz take action against them
            Delhivery customer support has been notified about the posted complaint.
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              J
              Juanita Jocelyn
              May 17, 2022
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              Address: delhi

              In this day and age where even small trade companies go out of their way to stay connected to consumers and solve their query - a company like delhivery is definitely a big fail in customer service - They seem to have misplaced my product and since a month I have been following up on them on their tracking service - where we can only raise a ticket and if they feel like it they will respond. obviosuly i just got their initial response a month ago and since then there has been absolutely no response on either the situation my prouduct or my request of refund
              Isnt it basic business protocol to make up for consumer losses ? How are we allowing such companies operate . This is almost day light robbery - an open scam
              Delhivery customer support has been notified about the posted complaint.
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                A
                Abhijeet Vishwakarma
                May 17, 2022
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                Icic bank set me a loan welcome kit, i received msg saying your courier is out for delivery and received the otp, after an hour i received msg saying your courier is delivered and received by abhijeet.. i thought what ?? I was in my home and didn't received the courier still got the msg saying delivered its been 1 week.. kindly resolve this asap as its bank courier private and confidential
                +1 photos
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                  S
                  Saxena9006
                  May 17, 2022
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                  A parcel from boat was not delivered but they showing me wrong proofs

                  Https://www.delhivery.com/track/package/[protected]. They telling the false statement about delivery of my product. No one approached me for delivery and they delivered the parcel without OTP....
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                  B
                  blee58602
                  May 17, 2022
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                  Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

                  Actual charge rupees 422 but the delhivery agent got 430 rupees and saying that the additional charge is usual... tracking id [protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    Aasimmir86
                    May 16, 2022
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                    Address: Rajouri J&K

                    Delivery segment of Rajouri district in Jammu and Kashmir do not deliver products at desired location and ask people to collect from their warehouse. Even the behaviour of Manager in Rajouri is worst.
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      Sumit Garg 220
                      May 14, 2022
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                      Awb[protected]
                      This shipment is to be delivered in a day or two but they are not updating the status because they are unable to trace the shipment nor they are giving any legit answer where the parcel is right now they just hold on the tracking status and give useless revert on mails
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Sumit Garg 220
                        May 14, 2022
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                        Awb[protected]
                        Awb[protected]

                        Both parcels are rto but each and every time there staff stole the parcels which are in transit for rto and they don’t even care as they know they won’t answer further on mails if they won’t trace the shipment
                        Delhivery customer support has been notified about the posted complaint.
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                          Ananya Sahay
                          May 14, 2022
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                          Placed order on 25th april on nykaa, tracking showed my package received my city on the 28th, i expected it to reach me before the expected delivery date of 3rd May but it did not for some reason, called the costumer service of nykaa but my order still gof delyed and i was told it woild reach me by 9th of May and that too didn't happen let alone before 9th its 14th of May as of now and the order still hasn't reached me when according to their own updates my order is in a place which is barely half and hour away from my residence. my awb number is [protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            Sourav Poti
                            May 14, 2022
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                            My shipment number is[protected].this parcel was booking from kolkata delhivery office.shipment expected delivery date was on 12/5/2022, but I do not receive any parcel in delhivery, I show the shipment is in kharagpur hub.i will call to kharagpur hub but he don't help me and his behavior is too bad.so I request to delhivery channel partner team to take action on kharagpur hub
                            Delhivery customer support has been notified about the posted complaint.
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                              L
                              Lohita Katare
                              May 14, 2022
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                              TRACKING ID[protected]
                              website - https://www.delhivery.com/

                              Delhivery agent pick up my myntra return order on 4th April and today is 14th may still delhivery not return it ...its more than 30 days they pickup my order..i provide tracking id of it ..
                              Delhivery customer support has been notified about the posted complaint.
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                                J
                                Jay7707
                                from Indore, Madhya Pradesh
                                May 14, 2022
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                                I ordered a mattress through wakefit. The parcel was needed to be delivered before 10 MAY 2022 but the parcel got lost by them and has not been delivered to me yet. They are also not providing this update to the WAKEFIT company. Due to this I have my 12000 rupees stuck with walefit.
                                Delhivery customer support has been notified about the posted complaint.
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                                  J
                                  Jhansi V
                                  May 14, 2022
                                  Resolved
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                                  Resolved

                                  I have handed over my package to Delhivery agent on 06th May 2022.I could see wrong updates are posted in Delhivery site.And every day they are updating estimated return date .I raised multiple complaints on their site but I haven't received any response from them.My picked up address and return address are in same city.Please help me with return of my package and provide correct details.
                                  I am unable to call customer care and keep on getting some invoice that call from register number though I am using the same
                                  +3 photos
                                  Jul 17, 2022
                                  Complaint marked as Resolved 
                                  Asset was returned
                                  Delhivery customer support has been notified about the posted complaint.
                                  May 15, 2022
                                  Updated by Jhansi V                                   This package is of very high value and I would have to bear the penalty by my company if anything goes wrong with the item . Please expedite delivery/return of the package at destination
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                                    S
                                    Sanket Malu
                                    May 14, 2022
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                                    Product not delivered, No updates, no replies.

                                    Website: www.delhivery.com/direct/app

                                    Hello,
                                    I had sent out two couriers from Bangalore on the 10th May, 2022 to Guwahati and Gangtok respectively via Your home pickup service
                                    One of them is supposed to be delivered tomorrow through EXPRESS DELIVERY but there is no update at all. Kindly let me know what's going on with my parcel as I have not received any update anywhere.

                                    Waybill Guwahati :[protected]
                                    Waybill Gangtok :[protected]br...
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                                    Anushka Sail
                                    May 14, 2022
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                                    Address: Mumbai

                                    There has been no updates information the location of my parcel. The parcel was supposed to be delivered at 9th may but it keep extending everydayk
                                    Delhivery customer support has been notified about the posted complaint.
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