Delhivery Complaints & Reviews

I have repeated facing issues with this company logistic services, i am frequent user of ecommerce sites and order many thing online, many ecommerce's websites and delhivery has been logistic partner for the same. When ever a ecommerce partner chooses delhivery as a logistics partner i had been facing issues either it is delivered very late or returned back after a long wait. The latest example is in the attached and i had faced many as such issues in the past like Flipkart order, Nykaa order and its really annoying me and want to know when they cannot delivery why the hell they pick the product up? and unnecessary i have been impacted in a big way like delayed delivery, product not reaching when needed, paid more money when i reorder the product. This is really ridiculous service and unfair/unethical trade practices is what i feel. In the past i used to recommend for many to them for logistics and these days i am not instead prefer bluedart who service is world glass and punctual/trustable.

This is with reference to AWB [protected] that on 22nd April your delivery person Mr. Amar singh came to deliver my order. I tried making payment through delhivery link and amount of 1270/-got debited from my account [protected] but your delivery person told me that payment is unsuccessful and td me you will get refund in 4-7days.so i had to make other payment of the same amount to receive my order. I got no refund so I contacted my...

I ordered prepladder notes which comes through delhivery and the delhivery boy handed me the parcel on road which was about 1 minute distance from my hostel..I asked him to drop it by my gate because it was heavy for me .but he denied and says me bad words and went away

I have entered wrong pin code mistakenly I want to change my pin code for a delivery no [protected]
associated with order id Z563551-A
The corrected address would be
MGM Girls Hostel
White church colony
Indore 452001 MP

I’m attaching the order details alongside....

I had placed an order - Order ID : #ordder956, AWB No. :[protected], to be delivered to a friend in Delhi.

I checked with my friend after recieving the email stating that the package had been delivered. She confirmed in a few days that no such courier had been delivered to her or signed for by anyone at her house.

The signature showing delivery is merely a scribble with no name or phone number or identification. How is anyone supposed to identify if the package was correctly delivered? And can anyone sign for a package and take it?

Tracking Number :[protected]
Dated : 12 May 2022

No movement of item nor update in tracking details past a week.
Kindly get the product delivered .

There is no customer support number nor email ID, terrible customer service,

The product was delivered to the wrong address, I received the message as product delivered but the person didn’t received it.
Please help me out asap

TRACKING ID[protected] || Package is not yet delivered, its in the local facility from last 10 days . Seems they have lost the baggage . Its my sister wedding and all wedding related things was there in bag .

Even they are not bother to call us and update, simply they are sitting.

Its very important for us . Please help me .

Last email from delhivery -

Dear,

We sincerely apologize for the inconvenience caused to you. Your shipment[protected] is untraceable yet. We have escalated your issue internally, please allow us some time for the next update.

Best Regards
Prachi Sabharwal
Customer Experience
Delhivery

Lrn no[protected] of delhivery courier gone dated 09.05.2022
today executive said courier is missing .

Lrn no[protected] of delhivery courier gone dated 22.04.2022
wrong delivered address

every time company have issue late deliveries and missing packet

i requested please take strict action against them.

I sent consumables to my brother to his college. I sent items worth 800 on 14th may 2022 from Noida, Uttar Pradesh to Mandi, Himachal Pradesh he received the package on 18th may 2022 but items inside it worth 400 were missing. It's horrible service not expected from a so called 'reliable courier service" at all. There is no customer care number on which I can call to raise this issue. I have raised the issue in the official site and email but haven't got any response. I need a response from someone from the concerned department soon. I don't want to physically visit delhivery's office for this matter kindly contact me or reply to this thread. Also it's highly unprofessional and unsanitary that the package which I had sealed from tape packed with care was tampered and items were taken out and then sealed again.
It's not acceptable in any form and i need reimbursement for the missing items.pac

AWB number[protected] booked on delhivery courier service on 12.05.2022 and picked up on 13.05.2022, from that day they were showing esteemated delivery time 18.05.2022 but on 18.05.2022 they showing delivery date 23.05.2022. The parcel was booked in Gangtok for Kolkata. from siliguri directly they can connect Kolkata but they connect Greater Thane from Siliguri which is far far away from Kolkata and Siliguri whereas Kolkata is nearest hub from Siliguri.

Absolutely disguisting.

I had a h&m prepaid order Order number
2‌205‌366‌748‌2 and with package number
[protected]. They have not delivered the order to me who actually paid for the order and made the status delivered. This seems to be a scam from this delivery partner as I have never faced this issue from othe partner.Please help me out to get my refund or the order.

The reference LRN NO[protected]
dtd 13/04/2022. We regret to write
that the goods which were
supposed to deliver on time, have
not so far been delivered yet. This
long delay in delivery is resulting
in great inconvenience and
substantial business loss to our
customer (M/s ABB INDIA LTD.
Bangalore).
We may seek compensation for
delay in delivery. This shipment is
needed urgently, so we musk ask
you to make swift enquiries as to
their whereabouts, let us know the
reason for the delay and when
delivery will be made.
Waiting for your immediate action

Matharu engineering works

For second time Today my consignment was showing out for delivery, Just now I got a call from courier team to confirm my address and where I collect it... after that confirming my address than he realised the my address location is not his under, the office staff wrongly put the packet in his bag...HOW FUNNY..this is your service of your company. And many similar instances i have faced already in the past...and now I am waiting to see another wrong delivery update in your courier tracking site( already your team has updated wrong remarks that consignee refused to accept.no one come to deliver the same)...SHAME ON YOU. If I haven't received the packet maximum by tomorrow morning.And today now they again update wrong status that consignee refused to accept...how funny...AWB NO[protected]

2 times Delhivery courier services have cancelled my orders without my permission plz take action against them

In this day and age where even small trade companies go out of their way to stay connected to consumers and solve their query - a company like delhivery is definitely a big fail in customer service - They seem to have misplaced my product and since a month I have been following up on them on their tracking service - where we can only raise a ticket and if they feel like it they will respond. obviosuly i just got their initial response a month ago and since then there has been absolutely no response on either the situation my prouduct or my request of refund
Isnt it basic business protocol to make up for consumer losses ? How are we allowing such companies operate . This is almost day light robbery - an open scam

Icic bank set me a loan welcome kit, i received msg saying your courier is out for delivery and received the otp, after an hour i received msg saying your courier is delivered and received by abhijeet.. i thought what ?? I was in my home and didn't received the courier still got the msg saying delivered its been 1 week.. kindly resolve this asap as its bank courier private and confidential

Https://www.delhivery.com/track/package/[protected]. They telling the false statement about delivery of my product. No one approached me for delivery and they delivered the parcel without OTP....

Actual charge rupees 422 but the delhivery agent got 430 rupees and saying that the additional charge is usual... tracking id [protected]

Delivery segment of Rajouri district in Jammu and Kashmir do not deliver products at desired location and ask people to collect from their warehouse. Even the behaviour of Manager in Rajouri is worst.