Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Dec 13, 2025
Complaints 3835
Resolved
520
Unresolved
3315
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sattish Nagpal
May 9, 2022
Report
Copy

Address: ludhiana (punjab)

Very sorry to say but yes ur services are pathetic and it's our bad luck that we have chosen you as our delivery partner. material is lying at the location from 3rd of May 2022 and is not able to deliver to the given destination. and now you are daily extending dates to deliver, poor thing is that you even not let us know the warehouse/office so that we can collect ourself. shipment number
[protected]. who will bear the loss we are suffering due to your delayed act.
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kashmira Dutta Joshi
    May 9, 2022
    Report
    Copy

    Package missing in audit

    I have shipped a package on 27/4/22 which was suppose to be delivered 5/5/22 at the destination. first of all the package had arrived in the said address warehouse (Dombivli, the package had to be shipped there) and it was moved to Bhiwandi . then the delivery dates were changing with each passing day without any information, there was no reply to mails or the calls. apparently the customer service number given is also not correct. Today...
    +10 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Muhammad Arish
    May 9, 2022
    Report
    Copy

    Delayed package two times I contacted delhivery but no response from them i just wanna you to deliver my package as soon as possible
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      surajrai24422
      from New Delhi, Delhi
      May 8, 2022
      Report
      Copy

      ICICI bank is showing they sent ac related package on 29 and it got delivered on 30 and signed by account holder. But neither me nor me family member received any courier. This is not first time Delhivery has done these things. they dont deliver on time and signed that they have delivered.
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rajender G
        from Mahabubabad, Andhra Pradesh
        May 7, 2022
        Report
        Copy

        Double payment
        +2 photos
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          husayn
          May 7, 2022
          Report
          Copy

          The seller shipped the shipment via delhivery and gave me this tracking ID[protected]. But with tracking ID the shipment is showing delivered to another wrong address I need more details regarding this.
          It's been almost a month since I am trying to contact delhivery support team.
          I need a resolution upon this ASAP.
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kutty Mehra
            May 6, 2022
            Report
            Copy

            Address: HNo- 142 awas vikas colony sikandra bodla road agra

            No courier person comes from here to pick you up, Agra's delivery service is very bad. My account number is 180033 . Today I have pick the request but No person will pick up the courier.
            HNo-142 awas vikas colony Agra. Sikandra bodla road Agra.
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Fusion Fasteners
              from Chennai, Tamil Nadu
              May 6, 2022
              Report
              Copy

              Address: Chennai

              Tracking ID [protected] Material booked on 15th april from Aligarh to Chennai 21 days and still not delivered. 2nd time facing this issue. Raised several complaints but so far no results. [protected]
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vivekvenu94
                May 6, 2022
                Report
                Copy

                I was supposed to be delivered a package via Delhivery on May 2, 2022, and it is still undelivered as of today May 6, 2022. While accessing tracking info, I was able to see that the package reached my city Kochi on May 1, and has been stuck at the courier station for some reason. There is no means of contacting the courier to know the status. Looking online for reviews, I see multiple other customers raising the same complaints that their packages are not getting delivered on time from the delivery station at Kochi.

                I want Delhivery to look into the issue and make sure that the package is delivered to me at the earliest.

                Ref: AWB/Tracking No.:[protected]
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jagmeet Singh Ichhprani
                  May 6, 2022
                  Report
                  Copy

                  Address: IIT hyderabad
                  Website: www.delhivery.com

                  Parcel with tracking id :[protected] is looping in the same city and its delayed by 3 days already and still no sign that it will be delivered today.
                  This is a worst courier company they don't even have a proper customer care number.
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tamara77
                    from Delhi, Delhi
                    May 6, 2022
                    Report
                    Copy

                    Address: Gurgaon

                    My parcel AWB no[protected] was stolen by Delhivery on March 5th 2022. Although it was under insurance and Ali Abbas their negligent cust rep who rarely sends mails has been sent my bank details for transfer I have not received the refund 2 months later. And now no response to my mails.
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niti Vishika
                      May 5, 2022
                      Report
                      Copy

                      Address: B-113/2, Fourth Floor, Murgi Farm Wali Gali, Near JVTS Garden, Chattapur Extension, 110074

                      I ordered a dress which was not the same product i have seen in the profile, 3rd class quality and size was also extra large. I request to change it very politely to the person but the continuously ignore my msgs and book the same dress with my name without my permission and now they dont reply My msgs and calls….. they replied and said what was the issue go to the tailor and alter the dress thats it…… i want my money back which i have not ordered….. plzzz do something
                      Delhivery customer support has been notified about the posted complaint.
                      View replies
                      Plzzzzz complaint dekh k chup mat baithiyega…….
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sanmeshajmera
                        from Indore, Madhya Pradesh
                        May 5, 2022
                        Report
                        Copy

                        Not Returning the Money they Forced to Add in Wallet

                        Address: Company has various offices. (Indore M.P.)

                        I used to regularly ship using Delhivery Direct to my customers. Keeping in mind the volume, I decided to setup a Delhivery business account as their executive said the charges are comparatively lower.
                        When I setup my account I was ready to book a shipment. To my surprise you cannot create a Delhivery order without adding money in wallet. Since the charges were Rs.250/- on Delhivery Direct, I assumed it would definitely be lower on...
                        +1 photos
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy
                        P
                        Parveen0103
                        from Jalandhar, Punjab
                        May 5, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Is please urgently basic To day delivery now immediately customer any compalan and urgent basis delivery now immediately

                        AWB number(s):[protected],[protected],[protected]
                        Jun 19, 2022
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Jun 19, 2022
                        Updated by Parveen0103                         Oo
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kar4248
                          May 4, 2022
                          Report
                          Copy

                          April 20th item booked from noida… but still now not received the parcel. When checking the tracking status. It repeatedly changing the date of delivery.

                          And I couldn’t even contact customer care..

                          Worst service
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nizamuddin Hm
                            May 4, 2022
                            Report
                            Copy

                            A pickup was scheduled today and I had received the message also. Since the message came I have been calling the pickup guy but he didn't receive and then he received once and asked the address and upon listening he disconnected the call and the didn't receive my call for entire day and I got a message that the delivery guy was unable to reach my number.. Very disgusting. I am really shocked how irresponsible this guy is.
                            Urge u to take a stringent action against this individual who is reluctant to perform his duty.
                            Hope my concern will be addressed
                            Delhivery customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              E
                              Ensign
                              from Mumbai, Maharashtra
                              May 4, 2022
                              Report
                              Copy

                              Our Consignments have not been delivered for a month and the delhivery team provides incorrect remarks regarding the current status.They have even mentioned that they cannot locate the consignment the day after the delivery transporter says that he has loaded the consignment in his truck for delivery.We have even taken the sales executive on con call with a customer as they mentioned that the customer was unreachable and gave him the customers number again on call, but despite that the next day we were sent a remark that they do not have contact details and that customer is unreachable.
                              They have no customer service contact number to raise a ticket.
                              Date of dispatch Despatch Doc. No
                              01-Apr-22 [protected]
                              08-Apr-22 [protected]
                              08-Apr-22 [protected]
                              08-Apr-22 [protected]
                              12-Apr-22 [protected]
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                alexpadiyara
                                May 3, 2022
                                Report
                                Copy

                                Delayed return and unexpected scan

                                Address: gurugram
                                Website: delhivery.com

                                I have returned a package which is picked up by the agent and its been not returned to the warehouse and it is showing unexpected scan and been stuck at the same place for more than one week
                                the package tracking id is [protected]
                                as the return is being delayed I might even not get my refund so please do the necessary arrangements and there is no costumer service helpline number to register the same complaint to company delhivery...
                                Helpful
                                11 other people found this review helpful
                                11 found this helpful
                                Write a comment
                                Report
                                Copy
                                A
                                aristu
                                from meerut, Uttar Pradesh
                                May 3, 2022
                                Report
                                Copy

                                Hi Team,

                                AWB number :[protected]

                                It showing delieverd, noone call us, kinldy check where it is dleieved .
                                Delhivery customer support has been notified about the posted complaint.
                                May 04, 2022
                                Updated by aristu                                 if OTP not recieved by courier agent then whom he delieverd
                                View replies
                                waiting for update
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anas9580
                                  May 2, 2022
                                  Report
                                  Copy

                                  The delivery boy did not contact me and canceled my parcel and updated that the customer refused to take it.
                                  Delhivery customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    First Flight Couriers
                                    1
                                    (3353)
                                    Blazeflash Couriers
                                    2.1
                                    (283)
                                    Aramex Couriers
                                    1
                                    (971)