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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 70

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S
Swati Rupda
Apr 22, 2022
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I received a call from the delivery associate for my parcel, he reached at an incorrect address. I guided him the correct location but he started talking in an abusive language. He said "Abe ee tujhe delivery chahie to ake le warna me cancel kar dunga Teri delivery" when asked him to talk properly he said "Abe me to aisehij baat karta hu".
and he disconnected the call and cancelled my delivery. I need to get my parcel in the correct place. Need some help here.
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    J
    jasaswini
    Apr 22, 2022
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    Resolved

    Tracking ID: [protected]
    Order ID: AIN00693222
    Order type : Prepaid
    Ordered from: Adidas

    I had placed my order on 15th of April 2022. The product was picked up by courier agent in Biilaspur, Haryana on 16th of April and since then the product is stuck there. No more updates have been received regarding the product. The company is showing 0 responsibility towards the delivery process. I have tried contacting them many times and they don't respond to any of my mails about the delivery of my product. Also! I had called them and they were so casual about it and said it will reach by 22nd but the product is still at Bilaspur. Seems like they have kept the order on hold to replace it with a counterfeit product.

    Courior Agent: Delhivery
    Apr 27, 2022
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    I have a bunch of pending orders but unfortunately, due to the service provider being Delhivery, all of them are stuck at Rajpura, AS USUAL. This never used to be an issue when the deliveries were done by expressbees especially for Nykaa as they would get delivered within two to three days but now the deliveries take at least 2 weeks, and we usually get them 6-7 days after the estimated delivery time. I just wanna know what exactly is happening in Rajpura that not one parcel can pass through that place without getting stuck for at least a week.

    Not delivering the product in time - Comment #3994074 - Image #0
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      S
      Sharika Mohan J
      Apr 22, 2022
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      Address: Kunnathunadu DC,Ernakulam, Kerala

      My package has reached in Kunnathunadu DC office in Ernakulam district of Kerala.From 13 th April of 2022 its is showing as pickup still pending.Kindly sent my package to the respective address I have given.
      Delhivery customer support has been notified about the posted complaint.
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        S
        SuryaKaran
        from Delhi, Delhi
        Apr 22, 2022
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        On Tatacliq we ordered a laptop on 13th April, our order was picked by Delhivery on 14th April from Indore (MP) and we have provided our GST number so we received eway bill notification from GST site on 15th April. Post 15th April Delhivery has not updated any information about our order's location. The major issue is that this company does not have any customer care number in order to talk to them. At the same time, TataCliq which has a customer care number only has details that Delhivery show on their website.
        Posting this on 22nd April post 9 days of Delhivery picked our order and almost a week trying to know where our order is.
        Delhivery customer support has been notified about the posted complaint.
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          C
          ch0386n
          from Cuddalore, Tamil Nadu
          Apr 21, 2022
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          I ordered Redmi X55 TV through mi store app on 10/04/2022. Mi store booked Delhivery courier. Delhivery tracking ID is[protected]. Delivery address is chennai. Actually arrived chennai at 11/04/2022 still not delivered.
          Delhivery customer support has been notified about the posted complaint.
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            F
            Firoj khan grs
            from Musafirkhana, Uttar Pradesh
            Apr 21, 2022
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            Address: Near primary school chunupur ghatiya po maudha dist farrukhabad.

            Aapke delivery boys courier nhi pick karte hai, phone kar ke 2 km aane ko bolte hai.
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              K
              kgn cardboard
              Apr 21, 2022
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              Address: 219, GT ROAD SHIBPUR HOWRAH 711102

              My parcel stuck in dankuni hub for last five days they don't any response of mail i already rais a query 5 times but no response every day they change estimate delivery date worst courier service
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                B
                Brezi
                from Hyderabad, Telangana
                Apr 21, 2022
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                Address: Gurgaon

                I received message that my package was lost in transit. Which is very strange because I had 2 parcels sent at the same time for the same address, one was delivered the other one lost. How can this be possible? The value of my parcel is rs. 15000 but I got the refund only the delivery fee. I submitted complaint but no answer.
                Shall I file a police/court complaint to receive my refund (parcel value)?
                Can the parcel still be found even though is marked as lost?
                Please advise.
                Thanks
                +1 photos
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                  D
                  Dumpala Pradeep
                  Apr 21, 2022
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                  Address: Deveryamzal

                  Hi,

                  They are not contacting to costumer and simply written we are unable to reach costumer
                  Please resolve my issue they are not delivering my product
                  This is my tracking id
                  [protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    Soumyakrishnanl22
                    from Payyannur, Kerala
                    Apr 20, 2022
                    Resolved
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                    Address: Cherthala Alappuzha
                    Website: Delhibery

                    I had placed an order for Girls green checkered Tshirt and skirt set - of order id:[protected], placed on 7th April 2022. Hopscotch package with AWB no:[protected], has not delivered to me.
                    While I am placing the order t shows expected delivery on 14th April 2022. Then somewhat delivery status shows as delayed. Today (20th April 2022) I got an OTP messege from Delhivery courier service but product not delivered. And When I checked in Hopstoch app, it is showing as delivered.
                    Apr 21, 2022
                    Complaint marked as Resolved 
                    Sorry it was a mistake. I got the courier. But I didn't find any option for deleting complaints. So I am adding this comment here. Delivery was little bit late but I got the package. Again sorry for my mistake.thank you
                    Delhivery customer support has been notified about the posted complaint.
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                      A
                      Ami Sadath
                      Apr 20, 2022
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                      Here are the AWB numbers not moving from bhiwandi delhivery hub in Maharashtra. I am the shipper, i dont have a solid answer when customers contact me when they will receive to the product.

                      Delhivery logistics getting worse, forget trying to reach any responsible person in their company.

                      [protected]
                      [protected]
                      [protected] stuck since weeks.
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                        Nishant Bhasin
                        Apr 20, 2022
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                        I am sick and tired of this courier company now. My tracking ID is[protected]. The original delivery date was 16th and each day sine then they keep increasing the delivery date. The problematic part is there is no way to contact Delhivery, I have raised atleast 5 to 6 queries on their portal and no response yet. I urge all customers never to use their services. It is pathetic.
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                          T
                          Teamex Reatil Ltd
                          Apr 20, 2022
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                          Dear Team,

                          We are facing so many issues from Delhivery courier agency, my all issues mention as below.

                          1. Company is updating the wrong status and the staff is also not good behavior because I talk with his ground team also and the manager also all are 3rd class.

                          2. Company's system is show a serviceable pin code but after the booking company told pin code location and the actual location is so fare so we cannot be delivered the shipment as per the address. so my question is Pincode is why showing in the system?

                          3. We have to create a so many tickets on his portal but with no resolution ticket is close.

                          My Name is Monik Radadiya and my number is [protected].
                          Delhivery customer support has been notified about the posted complaint.
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                            pooapaul1256
                            from GANDHIDHAM, Gujarat
                            Apr 20, 2022
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                            Website: COURIER

                            My package was about to deliver on 14th of April but the delivery date keeps on changing and I haven't received the package yet. The courier was urgent. Kindly deliver it asap
                            +1 photos
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                              B
                              Brezi
                              from Hyderabad, Telangana
                              Apr 20, 2022
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                              Website: Delhivery.com

                              I just received a message that my package was lost in transit. It’s very strange because I sent 2 parcels at the same time for the same address, one was delivered one was lost. The value of my package is rs. 15000 but they refunded only shipping fees.
                              Shall I find a police/court complaint to get refunded the actual value they lost (stoled?) ? What is the process?
                              If the parcel can still be found, even though mentioned as lost please advise.
                              Thanks
                              +1 photos
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                                Poonam Gul
                                Apr 20, 2022
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                                Address: R.N.A Heights Jogeshwari - Vikhroli Link Road Poonam Nagar Andheri East

                                Two cartons picked up on 12/4/2022 from Andheri East, Mumbai by Razak contact number [protected] one tracking I'd received one carton delivered on 19/4/2022 at Delhi.

                                still waiting for second tracking I'd and delivery of second carton.

                                The pick up receipt numbers of the two cartons ie customer receipt numbers are DLVPC[protected] and DLVPC[protected].

                                Need urgent help

                                Distressed customer
                                +1 photos
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                                  S
                                  Sibu007
                                  from PUNE, Maharashtra
                                  Apr 20, 2022
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                                  My packages are in Pune for last 3 days but not yet delivered, there is no way to contact.
                                  Please help me get my packages
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                                    Hi Delhivery and ShipRocket

                                    This is to apprise your good-self that I booked a parcel with shiprocket on 8/3/2022 from Nellore to Varanasi. For the first five days no one came to pick up the parcel even after repeated escalations. Then on 12/3/2022 I changed courier partner to delhivery. Even then it has been over a week no one has contacted for pickup.

                                    This is the height of carelessness on the part of the shiprocket...
                                    +3 photos
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                                    nvanil13
                                    Apr 20, 2022
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                                    Hi Delhivery

                                    Pls check the four AWB # for which deliveries are scheduled and i am quite surprised that some of them have been in Hyderabad for near to a week but have not been delivered yet.

                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]

                                    Unfortunately ur Customer Care Numbers do not work.

                                    Request u to ensure atleast they are delivered today.

                                    Rgds

                                    Anil
                                    Call: +91 [protected]
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                                      Prachi132
                                      from Taranagar, Rajasthan
                                      Apr 20, 2022
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                                      I have shipped a parcel on 12 April.. and still it's not delivered. Also no location update after 14th apt.. it's stuck in bilaspur haryana
                                      Tracking I'd[protected]
                                      +1 photos
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