Delhivery Complaints & Reviews

I was supposed to be delivered a package via Delhivery on May 2, 2022, and it is still undelivered as of today May 6, 2022. While accessing tracking info, I was able to see that the package reached my city Kochi on May 1, and has been stuck at the courier station for some reason. There is no means of contacting the courier to know the status. Looking online for reviews, I see multiple other customers raising the same complaints that their packages are not getting delivered on time from the delivery station at Kochi.

I want Delhivery to look into the issue and make sure that the package is delivered to me at the earliest.

Ref: AWB/Tracking No.:[protected]

Parcel with tracking id :[protected] is looping in the same city and its delayed by 3 days already and still no sign that it will be delivered today.
This is a worst courier company they don't even have a proper customer care number.

My parcel AWB no[protected] was stolen by Delhivery on March 5th 2022. Although it was under insurance and Ali Abbas their negligent cust rep who rarely sends mails has been sent my bank details for transfer I have not received the refund 2 months later. And now no response to my mails.

I ordered a dress which was not the same product i have seen in the profile, 3rd class quality and size was also extra large. I request to change it very politely to the person but the continuously ignore my msgs and book the same dress with my name without my permission and now they dont reply My msgs and calls….. they replied and said what was the issue go to the tailor and alter the dress thats it…… i want my money back which i have not ordered….. plzzz do something

I used to regularly ship using Delhivery Direct to my customers. Keeping in mind the volume, I decided to setup a Delhivery business account as their executive said the charges are comparatively lower.
When I setup my account I was ready to book a shipment. To my surprise you cannot create a Delhivery order without adding money in wallet. Since the charges were Rs.250/- on Delhivery Direct, I assumed it would definitely be lower on...

Is please urgently basic To day delivery now immediately customer any compalan and urgent basis delivery now immediately

AWB number(s):[protected],[protected],[protected]

April 20th item booked from noida… but still now not received the parcel. When checking the tracking status. It repeatedly changing the date of delivery.

And I couldn’t even contact customer care..

Worst service

A pickup was scheduled today and I had received the message also. Since the message came I have been calling the pickup guy but he didn't receive and then he received once and asked the address and upon listening he disconnected the call and the didn't receive my call for entire day and I got a message that the delivery guy was unable to reach my number.. Very disgusting. I am really shocked how irresponsible this guy is.
Urge u to take a stringent action against this individual who is reluctant to perform his duty.
Hope my concern will be addressed

Our Consignments have not been delivered for a month and the delhivery team provides incorrect remarks regarding the current status.They have even mentioned that they cannot locate the consignment the day after the delivery transporter says that he has loaded the consignment in his truck for delivery.We have even taken the sales executive on con call with a customer as they mentioned that the customer was unreachable and gave him the customers number again on call, but despite that the next day we were sent a remark that they do not have contact details and that customer is unreachable.
They have no customer service contact number to raise a ticket.
Date of dispatch Despatch Doc. No
01-Apr-22 [protected]
08-Apr-22 [protected]
08-Apr-22 [protected]
08-Apr-22 [protected]
12-Apr-22 [protected]

I have returned a package which is picked up by the agent and its been not returned to the warehouse and it is showing unexpected scan and been stuck at the same place for more than one week
the package tracking id is [protected]
as the return is being delayed I might even not get my refund so please do the necessary arrangements and there is no costumer service helpline number to register the same complaint to company delhivery...

Hi Team,

AWB number :[protected]

It showing delieverd, noone call us, kinldy check where it is dleieved .

The delivery boy did not contact me and canceled my parcel and updated that the customer refused to take it.

After Delhivery delivering agent delivered my parcel, the Executives called me again and ask for returning of my parcel due to some technical issues. I further address the problem of returning since I have already use the item in my parcel which I cannot return it back making it impossible for returning. The Executive instead raise voices against me and threatened to not deliver any of my future order with my name and address anymore. Instead of solving the issue, they instead provide threats of blocking any delivery to my address.

After delivering my parcel, the Executives called me again and ask for returning of my parcel due to some technical issues. I further address the problem that I've already used the item in my parcel which I cannot return it back since it's not possible anymore. The Executive instead raise voices against me and threatened to not deliver any of my future order with my name and address anymore.

My package was frist delayed by more than 15 days and now it is showing the package is lost I mean how can that happen and when I'm trying to reach the customer care nobody is interested in replying.

AWB:[protected]
SHIPMENT ESTIMATED DATE WAS 1 MAY ON 29TH April it has reached nearby destination from 29 th April not a single time attempt has been made by the service provider in return on 30 th April it out for delivery at 1pm and suddenly 8 pm update it's showing consignee is unavailable fake remarks has been updated not a single call has been done to receiver

I have order a product from moglix on 18 April and product was dispatched on 19 of April and estimated delivery time was 21 of April
Now today is 02 May2022 but i didn't receive
When I tried to contact no reply
I have urgent need of product
Kindly help me

LRN:[protected]
My shipment is at Bilaspur hub for more than 20 days and there are no relevant updates as well. There is no customer care number where I can reach out to.
Bad experience

I ordered a Ajio product of rs 1109 and made payment via sms link provided by dilivery agent. But was successful but dilivery agent said that he was not received in his system. And said make payment again, and I made payment again. This time payment was successful and also reflected on his system.
My AWB no.[protected] and date 1st May 2022. I made both payments via gpay
I want my refund ASAP

I have ordered a watch with payment terms COD. The watch company (Daniel Wellington) had chosen Delhivery as their delivery agent. I have ever faced such an awful online shopping experience. It was due to the reckless behavior of your delivery agent. He called me in the morning that your parcel will be delivered by 2PM today. After that, I had been consistently trying to reach him till night. No response from his side. When I tracked the order by night, It says that the delivery has been rescheduled. Already there are news in the air regarding duplicates in case of shopping online. I was fearing to order the watch online and this kind of inept and unacceptable behavior of him adds fuel to the fire. I request you to take action against this concerned person ASAP.

For your reference, I have mentioned the AWB number and phone number of the agent.

AWB No: [protected]
Phone number : [protected]
Name : Mr. Raj Kumar