Delhivery Complaints & Reviews

Dear Sir,

this is praveen shankar from varanasi.

i had siped my package via Tech solution (MS prakash frenchise, Con. No.[protected] on 16th may 2022 but till now did not get.

when i call to M/s Praksh frenchise then he sad that we are searching and it is going from last 12 days. some times they have told me that your shipment has been lost.

So, it is requested to you kindly look the matter ASAP.

Thanks,
Praveen shankar
[protected]

I have booked an order to deliver from chennai to coimbatore. the reciever end was not there to get the order. so the delhivery has told that the order will return to me in few days. The order was picked up on 29th April and now it is 30th may. i have requested for a lot of calls from the customer service side. they only responded once saying it will reach you in 24 hours. and it has been 2 weeks since then. everyday the return day keeps on changing to next day prior. and no response or call came from the delhivery customer service since then. I have no update whether my parcel is still there or not.

My ICICI Bank "credit card" has been shipped by M/s ICICI Bank with AWB no.[protected].

On 29.01.2022 evening, i have checked the Status on delhivery.com & it is showing "Package delivered as per your instructions". I have also received mail from Icici bank as "The Credit Card -Renewal for your Account XX3002 has been delivered by DELHIVERY on 29-MAY-22 and received by rajeev"
But regret to inform that i have not received the package.

Please also note that this product is to deliver at "office address" and Sunday i.e. 29th May 2022, office is closed.

Hence, it is requested to do the needful and my package is to deliver soon.
Thanking you in anticipation.

Enclosed:-
Mail copy from ICICi Bank & Delhivery Status
Regards:-
Rajeev Ranjan
M-[protected]
Mumbai

My order is held in a hub for a week amd it is still not delivered. Delivery guy never contacted me and on the website fake updates are given saying that the delivery guy was not able to contact. I am not even getting any response from the customer care

I have purchased 3 appreal product from a Facebook seller on 9 th May, through delivery courier she had dispatched my product, today is 28 th may still I haven't got my parcel, yesterday when I got the tracking I'd from the seller and track my parcel through delivery app it was shown that my parcel is already delivered. Which is not true, I haven't got parcel of tracking I'd[protected] ...
Kindly check on this matter and do the needful.

My AWB no[protected] from jivo wellness pvt ltd
Amount of 2501 my order site updated out of delhivery but I'm not recieved any call from delivery boy. And system updated call not connected with customer...
And delhivery courier company is very low rating and I'm file complete agnist this company why my parcel delhiverd to my address...

Thank
Praveen kumar
Complaint applicationt

Sahil, and team,

i already aware about this courier company the world most irritating unprofessional and no support delivery courier partner, it was my bad luck that i have ordered a phone from from inevent store nsp delhi and they fool they took your delivery to get delivered the phone to me but as i have already feedback for you guys that it will not deliver at time or late, same thing happen, now please give me your number so that i can collect my parcel from your place where it has in transit in my city kanpur as per tracking report.

I have placed one order on 'www.delhivery.com'.
The reference id is - UPI[protected].
There is not single help page shown on the website. my money git debited and not place the order. now what can i do ?
please help me to get my money back the money is 402/- rs.

Ordered to ship books from Aurangabad Bihar to Samastipur Bihar but website showing order not booked and payment deducted from my account.

I shifted 4 big bags from Noida to kolkata last week and after the stuff reached the destination the condition of the bags was pathetic and the laminated plastic packing was so horribly done that all of it came off.
All the inside stuff could have been damaged due to this poor handling of the stuff

I placed my order on 7 mat and it has been nearly been a month my parcel has bot been delivered it was to be delivered on 14 but it hasn’t been delivered the delivery date is just extending

These are the details
SHIV DURGA INDUSTRIES
Sports Equipments - Gym Equipment
Order ID: TW1653D038180S3W35
Waybill:[protected]

What ever I have requested for delivered items are badly broken and not at all useful and one of the major item got missed it is cost around 10, 000 who will pay it, really want the answer and no customer care numbers are working, whome who have to contact, please take an action really irresponsible.

Hi I am Rohit jain from surat and my parcel from imphal hasn’t reached to me and it has been over 20 days now.
There are 2 parcel which was booked together and one of the parcel is still in imphal and the other one is in munbai.

There is no help provided and please I want my Mumbai parcel to be sent to me as earliest as possible.
And the imphal parcel can you please cancel it and I will ask someone to pick it up.

I have been told that they cant do that much as well.

There is a wedding in my house in 3 days and my parcel hasn’t reached it.
Please help me on this as an urgent basis.
Tracking no are
1. [protected] – This is in imphal.
2. [protected] – this is in Mumbai

I checked from Tracking Number: [protected] It shows package were delivered on 14 Mar 2022 but I did not receive my package yet.

Kindly look into this and do needful.

Order id[protected]
Consignor :Nuts 0058112
Current city :Chennai

Status - PICKUP PENDING SINCE LAST 5 DAYS

Merchant says product is not yet picked up by Delhivery !

No way to contact customer support ! Pathetic Service !

DELHIVERY SERVICE ARE WORST, They lost many customer goods and not responding to customers email and calls, they lost our four parcel and not responding to complaint. Their top management block customer emails. Initially when we start business every thing look goods, but as day by day problem start initiating and when something goes wrong they stop responding email and calls. More over now days they are doing malpractice, asking additional money once goods are booked and pickup from premises by saying dimension of goods got changed and this happen with every consignment however accurate dimension you take. No one going to response on all this problem.

I need delhivery customer care number so that I can atleast go visit the hub and collect my courier in person.

As luggage is in my city 3 days before but still not delivering as changing dates in their own.

Dear Sir/Mam,

This is Suraj, I have booked 1 product from the Samsung shop for the first time product booked by Delhivery courier against AWB NO[protected], but the courier reached my city on dated:-22.05.2022, on Sunday morning I have received 1 Girl's call name is Rajni ([protected]) for Delivery but she says we have delver the courier in Evening. but in the evening she did not deliver the courier, again call on Monday morning, she shared with me another person number name is Arjun([protected]), she says will deliver on Monday, but till the time I m not received my courier, I am trying many calls to Mr. Arjun he did not give me proper response and did not pick my call, this is my first Experience with your Team, it's very bad, so please help me in an exceptional case, my courier is very urgent for me, please take action on a priority basis.

Thanks & Regards,
Suraj Duggal
[protected]
AWB NO[protected]

My package was supposed to be delivered on 7th May 2022. However, i received no call from agent or any OTP for delivery. Upon checking with the tracking details, it said "Delivered". I raised a complaint saying i had not received the package.

They have now updated the package status as "Lost". No one is replying to the emails either .

Either refund the order amount (INR 699) or find my package and deliver it safely.