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Updated: Feb 11, 2026
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Delhivery reviews & complaints page 72

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O
optimisticnitin
Apr 23, 2022
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Hi,

I had ordered delivery of my package using Delhivery Direct via AWB No.[protected]. I was initially committed a timeline of 20th April, 2022 which was changed to 21nd April. The delivery timelines keep on changing. Now, thay are showing 24th as the timeline but I am sure they will not deliver on 24th as well. Such a pathetic service. I wrote an email to their Chief Business Officer also but there is no response.

Regards,

Nitin
Delhivery customer support has been notified about the posted complaint.
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    D
    [email protected]
    from Mumbai, Maharashtra
    Apr 22, 2022
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    Hi, Ankush This side, i have a parcel of kitchen utensils … which i got it feom my inlaws, and this basdard bloody delhivery guys marked it lost and claimed me just 200 rupees for that..
    its their responsibility to get it back and i really want it back anyhow, hwre are the details
    Name - sender - Sachin Gilhotra gilhotra enterprises
    Tracking id[protected]
    Receiver name - Ankush Kukreja
    But is showing parcel lost in bilaspur haryana
    Delhivery customer support has been notified about the posted complaint.
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      S
      Swati Rupda
      Apr 22, 2022
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      I received a call from the delivery associate for my parcel, he reached at an incorrect address. I guided him the correct location but he started talking in an abusive language. He said "Abe ee tujhe delivery chahie to ake le warna me cancel kar dunga Teri delivery" when asked him to talk properly he said "Abe me to aisehij baat karta hu".
      and he disconnected the call and cancelled my delivery. I need to get my parcel in the correct place. Need some help here.
      Delhivery customer support has been notified about the posted complaint.
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        J
        jasaswini
        Apr 22, 2022
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        Resolved

        Tracking ID: [protected]
        Order ID: AIN00693222
        Order type : Prepaid
        Ordered from: Adidas

        I had placed my order on 15th of April 2022. The product was picked up by courier agent in Biilaspur, Haryana on 16th of April and since then the product is stuck there. No more updates have been received regarding the product. The company is showing 0 responsibility towards the delivery process. I have tried contacting them many times and they don't respond to any of my mails about the delivery of my product. Also! I had called them and they were so casual about it and said it will reach by 22nd but the product is still at Bilaspur. Seems like they have kept the order on hold to replace it with a counterfeit product.

        Courior Agent: Delhivery
        Apr 27, 2022
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
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        I have a bunch of pending orders but unfortunately, due to the service provider being Delhivery, all of them are stuck at Rajpura, AS USUAL. This never used to be an issue when the deliveries were done by expressbees especially for Nykaa as they would get delivered within two to three days but now the deliveries take at least 2 weeks, and we usually get them 6-7 days after the estimated delivery time. I just wanna know what exactly is happening in Rajpura that not one parcel can pass through that place without getting stuck for at least a week.
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          S
          Sharika Mohan J
          Apr 22, 2022
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          Address: Kunnathunadu DC,Ernakulam, Kerala

          My package has reached in Kunnathunadu DC office in Ernakulam district of Kerala.From 13 th April of 2022 its is showing as pickup still pending.Kindly sent my package to the respective address I have given.
          Delhivery customer support has been notified about the posted complaint.
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            S
            SuryaKaran
            from Delhi, Delhi
            Apr 22, 2022
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            On Tatacliq we ordered a laptop on 13th April, our order was picked by Delhivery on 14th April from Indore (MP) and we have provided our GST number so we received eway bill notification from GST site on 15th April. Post 15th April Delhivery has not updated any information about our order's location. The major issue is that this company does not have any customer care number in order to talk to them. At the same time, TataCliq which has a customer care number only has details that Delhivery show on their website.
            Posting this on 22nd April post 9 days of Delhivery picked our order and almost a week trying to know where our order is.
            Delhivery customer support has been notified about the posted complaint.
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              C
              ch0386n
              from Cuddalore, Tamil Nadu
              Apr 21, 2022
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              I ordered Redmi X55 TV through mi store app on 10/04/2022. Mi store booked Delhivery courier. Delhivery tracking ID is[protected]. Delivery address is chennai. Actually arrived chennai at 11/04/2022 still not delivered.
              Delhivery customer support has been notified about the posted complaint.
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                F
                Firoj khan grs
                from Musafirkhana, Uttar Pradesh
                Apr 21, 2022
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                Address: Near primary school chunupur ghatiya po maudha dist farrukhabad.

                Aapke delivery boys courier nhi pick karte hai, phone kar ke 2 km aane ko bolte hai.
                Delhivery customer support has been notified about the posted complaint.
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                  K
                  kgn cardboard
                  Apr 21, 2022
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                  Address: 219, GT ROAD SHIBPUR HOWRAH 711102

                  My parcel stuck in dankuni hub for last five days they don't any response of mail i already rais a query 5 times but no response every day they change estimate delivery date worst courier service
                  Delhivery customer support has been notified about the posted complaint.
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                    B
                    Brezi
                    from Hyderabad, Telangana
                    Apr 21, 2022
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                    Address: Gurgaon

                    I received message that my package was lost in transit. Which is very strange because I had 2 parcels sent at the same time for the same address, one was delivered the other one lost. How can this be possible? The value of my parcel is rs. 15000 but I got the refund only the delivery fee. I submitted complaint but no answer.
                    Shall I file a police/court complaint to receive my refund (parcel value)?
                    Can the parcel still be found even though is marked as lost?
                    Please advise.
                    Thanks
                    Delhivery customer support has been notified about the posted complaint.
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                      D
                      Dumpala Pradeep
                      Apr 21, 2022
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                      Address: Deveryamzal

                      Hi,

                      They are not contacting to costumer and simply written we are unable to reach costumer
                      Please resolve my issue they are not delivering my product
                      This is my tracking id
                      [protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Soumyakrishnanl22
                        from Payyannur, Kerala
                        Apr 20, 2022
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                        Address: Cherthala Alappuzha
                        Website: Delhibery

                        I had placed an order for Girls green checkered Tshirt and skirt set - of order id:[protected], placed on 7th April 2022. Hopscotch package with AWB no:[protected], has not delivered to me.
                        While I am placing the order t shows expected delivery on 14th April 2022. Then somewhat delivery status shows as delayed. Today (20th April 2022) I got an OTP messege from Delhivery courier service but product not delivered. And When I checked in Hopstoch app, it is showing as delivered.
                        Apr 21, 2022
                        Complaint marked as Resolved 
                        Sorry it was a mistake. I got the courier. But I didn't find any option for deleting complaints. So I am adding this comment here. Delivery was little bit late but I got the package. Again sorry for my mistake.thank you
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          Ami Sadath
                          Apr 20, 2022
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                          Here are the AWB numbers not moving from bhiwandi delhivery hub in Maharashtra. I am the shipper, i dont have a solid answer when customers contact me when they will receive to the product.

                          Delhivery logistics getting worse, forget trying to reach any responsible person in their company.

                          [protected]
                          [protected]
                          [protected] stuck since weeks.
                          Delhivery customer support has been notified about the posted complaint.
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                            N
                            Nishant Bhasin
                            Apr 20, 2022
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                            I am sick and tired of this courier company now. My tracking ID is[protected]. The original delivery date was 16th and each day sine then they keep increasing the delivery date. The problematic part is there is no way to contact Delhivery, I have raised atleast 5 to 6 queries on their portal and no response yet. I urge all customers never to use their services. It is pathetic.
                            Delhivery customer support has been notified about the posted complaint.
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                              T
                              Teamex Reatil Ltd
                              Apr 20, 2022
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                              Dear Team,

                              We are facing so many issues from Delhivery courier agency, my all issues mention as below.

                              1. Company is updating the wrong status and the staff is also not good behavior because I talk with his ground team also and the manager also all are 3rd class.

                              2. Company's system is show a serviceable pin code but after the booking company told pin code location and the actual location is so fare so we cannot be delivered the shipment as per the address. so my question is Pincode is why showing in the system?

                              3. We have to create a so many tickets on his portal but with no resolution ticket is close.

                              My Name is Monik Radadiya and my number is [protected].
                              Delhivery customer support has been notified about the posted complaint.
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                                P
                                pooapaul1256
                                from GANDHIDHAM, Gujarat
                                Apr 20, 2022
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                                Website: COURIER

                                My package was about to deliver on 14th of April but the delivery date keeps on changing and I haven't received the package yet. The courier was urgent. Kindly deliver it asap
                                Delhivery customer support has been notified about the posted complaint.
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                                  B
                                  Brezi
                                  from Hyderabad, Telangana
                                  Apr 20, 2022
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                                  Website: Delhivery.com

                                  I just received a message that my package was lost in transit. It’s very strange because I sent 2 parcels at the same time for the same address, one was delivered one was lost. The value of my package is rs. 15000 but they refunded only shipping fees.
                                  Shall I find a police/court complaint to get refunded the actual value they lost (stoled?) ? What is the process?
                                  If the parcel can still be found, even though mentioned as lost please advise.
                                  Thanks
                                  Delhivery customer support has been notified about the posted complaint.
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                                    P
                                    Poonam Gul
                                    Apr 20, 2022
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                                    Address: R.N.A Heights Jogeshwari - Vikhroli Link Road Poonam Nagar Andheri East

                                    Two cartons picked up on 12/4/2022 from Andheri East, Mumbai by Razak contact number [protected] one tracking I'd received one carton delivered on 19/4/2022 at Delhi.

                                    still waiting for second tracking I'd and delivery of second carton.

                                    The pick up receipt numbers of the two cartons ie customer receipt numbers are DLVPC[protected] and DLVPC[protected].

                                    Need urgent help

                                    Distressed customer
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                                      S
                                      Sibu007
                                      from PUNE, Maharashtra
                                      Apr 20, 2022
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                                      My packages are in Pune for last 3 days but not yet delivered, there is no way to contact.
                                      Please help me get my packages
                                      Delhivery customer support has been notified about the posted complaint.
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                                        C
                                        Common23
                                        Apr 20, 2022
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                                        Shipment not picked up even after multiple escalations

                                        Hi Delhivery and ShipRocket

                                        This is to apprise your good-self that I booked a parcel with shiprocket on 8/3/2022 from Nellore to Varanasi. For the first five days no one came to pick up the parcel even after repeated escalations. Then on 12/3/2022 I changed courier partner to delhivery. Even then it has been over a week no one has contacted for pickup.

                                        This is the height of carelessness on the part of the shiprocket...
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