Delhivery Complaints & Reviews

Hi
All the shipments to my address are not being delivered. They are not even contacting me and returned the products after keeping with them for few days. The worst thing is that they didn't even have a customer care number to contact. In mails they will just reply that sorry for inconvenience, your product will be delivered soon. After few days they will just update your product is returned due to operational issue. Seems like they have operational issues 365 days in a year.. suggest to close business in this area so that some other will do that.
Below example shipments
1.[protected]
2.[protected] for this I made a loss of 700 as it EMI order even though I got refund I had to pay processing fee and interest

I am a seller and my one package from delhivery is stuck for more than 60 days and i have received no response from delhivery.
Tracking ID : [protected]

My product shows unexpected scan.
The product is already late 10 days.
Please deliver as soon as possible.

I have ordered a card pakage at 15/5/22 AWB:[protected] I have ordered it and showing delivered on 7:03pm 21/5/22 i need it is important to me or i will complaint at police station

The delivery agent says that the product was declined by the receiver whereas the product never reached my doorstep. I tracked the parcel and it is showing that it is in transit. I tried contacting the retailor as well and i am not getting the response from their side as well.(the souled store)

My friend sended me parsal with delivery courier with AWB #[protected], But i did not received it nor delievery person contacted me

I had a very bad experience with Delhivery service, I've Sended a package to Surat Gujarat on 5
5th may 2022 and the estimated delivery was 11th may. After few days i got a sms from them... saying your order is out for delivery on 9th may morning, so i thought i would get it that day but I haven't and they marked it delivered, so i contacted delhivery near me and they gaved me the contact details of Delhivery in Surat falsawadi. I whatsapped him, shared the tracking id he Said it's delivered and when i asked for POD he blocked me and not picking up my calls

Please do something it's a expensive sneaker
My ph:[protected] / [protected]
Email: [protected]@gmail.com
Tracking ID:[protected]
Date of pick up:05/05/2022

Delhivery refused to deliver refrigerator to my home. I ordered refrigerator from Amazon for rupees 19290. Refrigerator reached city bageshwar on 17/05/2022 but they are not delivering it to my home only 8 km away from city. My address is village Bijorijhal PO Rawaikhal District Bageshwar. Uttarakhand. I contacted the delhivery agent he said that they have no vehicle to deliver refrigerator. Today is 21/05/2022 still my refrigerator is undelivered. I had already paid online 19290 rupees to amazon. What can I do now.

I have repeated facing issues with this company logistic services, i am frequent user of ecommerce sites and order many thing online, many ecommerce's websites and delhivery has been logistic partner for the same. When ever a ecommerce partner chooses delhivery as a logistics partner i had been facing issues either it is delivered very late or returned back after a long wait. The latest example is in the attached and i had faced many as such issues in the past like Flipkart order, Nykaa order and its really annoying me and want to know when they cannot delivery why the hell they pick the product up? and unnecessary i have been impacted in a big way like delayed delivery, product not reaching when needed, paid more money when i reorder the product. This is really ridiculous service and unfair/unethical trade practices is what i feel. In the past i used to recommend for many to them for logistics and these days i am not instead prefer bluedart who service is world glass and punctual/trustable.

This is with reference to AWB [protected] that on 22nd April your delivery person Mr. Amar singh came to deliver my order. I tried making payment through delhivery link and amount of 1270/-got debited from my account [protected] but your delivery person told me that payment is unsuccessful and td me you will get refund in 4-7days.so i had to make other payment of the same amount to receive my order. I got no refund so I contacted my bank. My bank told me that the payment was successful. It means that I made double payment for a single product to you. Kindly refund my amount 1270/-to my source account.
Thanking you
Uroos Fatima
[protected]

I ordered prepladder notes which comes through delhivery and the delhivery boy handed me the parcel on road which was about 1 minute distance from my hostel..I asked him to drop it by my gate because it was heavy for me .but he denied and says me bad words and went away

I had placed an order - Order ID : #ordder956, AWB No. :[protected], to be delivered to a friend in Delhi.

I checked with my friend after recieving the email stating that the package had been delivered. She confirmed in a few days that no such courier had been delivered to her or signed for by anyone at her house.

The signature showing delivery is merely a scribble with no name or phone number or identification. How is anyone supposed to identify if the package was correctly delivered? And can anyone sign for a package and take it?

Tracking Number :[protected]
Dated : 12 May 2022

No movement of item nor update in tracking details past a week.
Kindly get the product delivered .

There is no customer support number nor email ID, terrible customer service,

The product was delivered to the wrong address, I received the message as product delivered but the person didn’t received it.
Please help me out asap

TRACKING ID[protected] || Package is not yet delivered, its in the local facility from last 10 days . Seems they have lost the baggage . Its my sister wedding and all wedding related things was there in bag .

Even they are not bother to call us and update, simply they are sitting.

Its very important for us . Please help me .

Last email from delhivery -

Dear,

We sincerely apologize for the inconvenience caused to you. Your shipment[protected] is untraceable yet. We have escalated your issue internally, please allow us some time for the next update.

Best Regards
Prachi Sabharwal
Customer Experience
Delhivery

Lrn no[protected] of delhivery courier gone dated 09.05.2022
today executive said courier is missing .

Lrn no[protected] of delhivery courier gone dated 22.04.2022
wrong delivered address

every time company have issue late deliveries and missing packet

i requested please take strict action against them.

I sent consumables to my brother to his college. I sent items worth 800 on 14th may 2022 from Noida, Uttar Pradesh to Mandi, Himachal Pradesh he received the package on 18th may 2022 but items inside it worth 400 were missing. It's horrible service not expected from a so called 'reliable courier service" at all. There is no customer care number on which I can call to raise this issue. I have raised the issue in the official site and email but haven't got any response. I need a response from someone from the concerned department soon. I don't want to physically visit delhivery's office for this matter kindly contact me or reply to this thread. Also it's highly unprofessional and unsanitary that the package which I had sealed from tape packed with care was tampered and items were taken out and then sealed again.
It's not acceptable in any form and i need reimbursement for the missing items.pac

AWB number[protected] booked on delhivery courier service on 12.05.2022 and picked up on 13.05.2022, from that day they were showing esteemated delivery time 18.05.2022 but on 18.05.2022 they showing delivery date 23.05.2022. The parcel was booked in Gangtok for Kolkata. from siliguri directly they can connect Kolkata but they connect Greater Thane from Siliguri which is far far away from Kolkata and Siliguri whereas Kolkata is nearest hub from Siliguri.

Absolutely disguisting.

I had a h&m prepaid order Order number
2‌205‌366‌748‌2 and with package number
[protected]. They have not delivered the order to me who actually paid for the order and made the status delivered. This seems to be a scam from this delivery partner as I have never faced this issue from othe partner.Please help me out to get my refund or the order.

The reference LRN NO[protected]
dtd 13/04/2022. We regret to write
that the goods which were
supposed to deliver on time, have
not so far been delivered yet. This
long delay in delivery is resulting
in great inconvenience and
substantial business loss to our
customer (M/s ABB INDIA LTD.
Bangalore).
We may seek compensation for
delay in delivery. This shipment is
needed urgently, so we musk ask
you to make swift enquiries as to
their whereabouts, let us know the
reason for the delay and when
delivery will be made.
Waiting for your immediate action

Matharu engineering works