Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Dec 13, 2025
Complaints 3835
Resolved
520
Unresolved
3315
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sitaram jangid
from Alwar, Rajasthan
Mar 28, 2022
Report
Copy

Address: Rajgarh alwar rajasthan
Website: Www.delhivery.com

Respected mam/sir .with due to complaint aganist delhivery delivery boy
Which are take my parcel and not submit in office .i have compaint also in delhivery services but i have not come any reliable solution my complint no is
AWB:[protected]
+1 photos
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sandeepsrikarj
    Mar 28, 2022
    Report
    Copy

    Website: delhivery.com

    I had ordered the product from myprotein brand, the compnay shipped the product through delhivery site, . Delhivery company did not deliver my product. Then when i asked he was asking my google pay otp number and said it will only be delivered if i share that otp.

    His details
    manish kumar/rohit kumar - [protected]
    manish kumar/rohit kumar - [protected]

    spoke in an abusive language to a women. Now his phone is switched off
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jyotidelhivery
      from Mumbai, Maharashtra
      Mar 27, 2022
      Report
      Copy

      Dear Anshu,

      We are in discussion with Rishabh at your Noida office who is helping us with blanket dispatch as this is pending to be dispatched.
      We also raised new AWB for him to process that.

      We are more concern over missing items of both the below AWB.

      [protected] &[protected]
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harvey Hami
        from Bengaluru, Karnataka
        Mar 26, 2022
        Report
        Copy

        AWB[protected]

        March 10th 2022 - Picked up from Ranchi to be delivered at Bangalore.
        Until today 26th Mar 2022 no update from Delhivery Team/ customer care.

        Reached out to them via emails, same response as in they will escalate, look into the concern, bloody common templates rather giving an ETA.

        Please help me get my shipment delivered.
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          suba embroidery
          Mar 26, 2022
          Report
          Copy

          I sent A shipment to My customer by Delhivery. And the Awb No: [protected]. Its a Blue Saree. But customer Received A yellow Saree. This Is Happened So many Times. Some Body Stole my Products.
          +2 photos
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Faizan66
            from Moradabad, Uttar Pradesh
            Mar 26, 2022
            Report
            Copy

            I had placed an order on 18/03/2022 on meesho (prepaid) whose delivery partner was delhivery. My parcle was scheduled to be delivere on 25/03/2022.
            On 25/03/2022 I checked on tracking it was showing that the parcle was OUT FOR DELIVERY in the morning and by evening I didn't received any update neither call nor a msg.
            By evening the tracking is showing that the delivery is not completed as the otp is not available and the reality is no one is contacted me for anything.

            Next day 26/03/2022 I checked the tracking again in the morning now it is showing that the parcle is OUT FOR DELIVERY yet again.

            Again same thing happen by evening I didn't received anything from anyone and the tracking was updated as DELIVERD!!

            Seriously!!

            I DIDN'T RECEIVED MY PARCLE AND IT WAS MARKED AS DELIVERD!!

            I want my parcle to be delivere URGENTLY!!

            Worst experience ever with delhivery!
            +2 photos
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              santosh kokkalla
              Mar 26, 2022
              Report
              Copy

              Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi New Delhi DL 110037 IN.

              I have raised complaint to the company support mail and raised a ticket but they told they will provide proof of delivery in 48hrs but no help no POD no order delivered. It's been 72hrs.

              There is no escalation matrix defined on company site to escalate the issue.

              Improper low level management and not responding behavior.
              +4 photos
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramavtar Raidas
                Mar 25, 2022
                Report
                Copy

                I was ordered Boat rockerz 333 pro black on 16-03-22, through boat application. After purchasing delhivery company get the responsibility to deliver my order then on 21-03-22 my order was out for delivery but delhivery agent couldn't make any attempt to deliver my order and also they did not contact me. After 2 days they ( delhivery company) return my order to the seller. Plz help me. Why delhivery company doing such illegal and wrong activities.
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Geetika Yadu
                  Mar 24, 2022
                  Report
                  Copy

                  I had booked a shipment on delhivery on 10 march which was scheduled for 11 march pickup. While tracking it was shown as the pracel was delivered on 16 march but the recipient has not yet received it and now I cant even see my order details on the website.
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sasa17
                    from Shillong, Meghalaya
                    Mar 24, 2022
                    Report
                    Copy

                    I order bike mudguard which was being shipped through delhivery. The order reached guwahati kahikuchi and got stuck there and was showing returning to the seller as instructed by the buyer although I never got any call or notifications of cancellation as such. However the product didn't reach the seller as well. It was stuck in Guwahati only. And today its showing "missing package in audit". Please help
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sreetama Chatterjee
                      Mar 24, 2022
                      Report
                      Copy

                      The product was supposed to be delivered today evening still not delivered. Not even showing out for delivery. It has products worth Rs25433 and I am supposed to get refund from Nalli.com after they receive the products through delhivery
                      +1 photos
                      Delhivery customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ateeb Saeed
                        Mar 24, 2022
                        Report
                        Copy

                        Hello, kindly note that Delhivery courier service has no active customer support number available to reach for complaints or other issues.
                        Delhivery customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akhi10dec
                          Mar 23, 2022
                          Report
                          Copy

                          My parcel with AWB no-[protected] was out for delivery in morning around 9 AM. Then later it was marked undelivered without any call from Delivery Executive. Later in evening Around 6 PM it was mrked delivered. What rubbish system these guys have. No call from the agent and their call support is just useless never get connected. I need my parcel or going to take this further for legal
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bokugha
                            Mar 23, 2022
                            Report
                            Copy

                            Address: Delhivery Courier Service, Burma Camp,Dimapur
                            Website: DELHIVERY.COM

                            A Delhivery Courier Branch In Dimapur .When The Order Did Not Reach the respective customer hands, the delivery boy asked for OTP. So my mom said otp will be given only after it reaches her hands.but the delivery boy, DELHIVERY BRANCH HEAD AND (BOTH MALE and FEMALE)Shouted aggressively at my mom with no respect.such type of behaviour is not tolerable and next time the matter will go to police.
                            Delhivery customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              Wandering Kesh
                              Mar 23, 2022
                              Report
                              Copy

                              Hi Team,

                              Writing this mail to inform you that my parcel is not yet delivered to me, but the status in my app is shown as delivered which is wrong.

                              We have also visited the delhivery office today, to check on this but were informed that it's delivered.

                              From my past orders also I have seen very frequently that the items will not be delivered to the customer, but in the app it will be updated as delivered. Hence, to cross check that we went to visit the office in our location and were very disappointed when we didn't get our products.

                              Highly disappointed with the services.

                              Please find the Awb no- #[protected]

                              Requesting your immediate action on this matter.
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lovee sardana
                                from Samalkha, Haryana
                                Mar 23, 2022
                                Report
                                Copy

                                I had a return pick up. Following courier company from last 6 days but their response is so cold and negative, as if they don't care about it. They cancelled my pick up without my consent. And now when I try to contact them they misbehave and talk inappropriately.
                                If you guys cannot look in them I would rather go in consumer court and file a charge against Sirsa office.

                                My details:
                                Ticket no [protected]
                                Name : Love Sardana
                                Phone no. [protected]
                                Delhivery customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manojk9700
                                  from agra, Uttar Pradesh
                                  Mar 22, 2022
                                  Report
                                  Copy

                                  Address: 7/156, tulsi chabutra,tajganj ,Agra,282001

                                  I have ordered HM clothes by cash on delivery. The total amount was 2054 that need to pay. Delhivery agent send me the link for payment and i paid the amount by phone pay. At my side the payment status was showing successful buy at delhivery agent side the status was not reflected.
                                  He said the amount will be refunded and he did not give my parcel.
                                  When my amount will be refunded?
                                  +2 photos
                                  Delhivery customer support has been notified about the posted complaint.
                                  Mar 23, 2022
                                  Updated by manojk9700                                   Hi any update on my complain?
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sreelakshmik22
                                    from Bengaluru, Karnataka
                                    Mar 22, 2022
                                    Report
                                    Copy

                                    On 14th my order was out for delivery but I couldn't attend the call as Iwas in college. The delivery person told me he will come the next ay but didn't. And on 16th he called me and asked for OTP. I said it and he said he will give the parcel. But he didn't have and marked as delivered. Since that day iam trying to call him but he is not picking my call. And I even messaged him. He has seen it but did not respond. He is playing with me. I have mailed 3 days back and still no reply from your side. This is how you treat your customers? So disappointed with this. I need my order. Please do something
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mnk1234455
                                      Mar 22, 2022
                                      Report
                                      Copy

                                      Address: Hyd

                                      Tracking ID [protected]

                                      Its been more than a week since the order was placed and the package is at the desired courier office still not out for delivery. What is the issue? Can I get the parcel at the earliest.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhishek Podder
                                        Mar 21, 2022
                                        Report
                                        Copy

                                        Address: 1st Floor, Plot 82, Sector 44, Gurgaon – 122 002.

                                        Hi,

                                        I am filing a complaint against a company which is known for its logisitc scams. It has previously done so. Misplaced order. My package was set to be delivered on and before 21st March 2022 but unfortunately I am yet to recieve my package. This is the ISO details of the company. I am not the only one facing this issue. This company has one of poorest ratings ever. I would request consumercomplaint forum to look into this matter
                                        ISO 9001: 2015, ISO 27001: 2013 Certified Company

                                        CIN: U63090DL2011PLC221234
                                        Delhivery customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          First Flight Couriers
                                          1
                                          (3353)
                                          Blazeflash Couriers
                                          2.1
                                          (283)
                                          Aramex Couriers
                                          1
                                          (971)