Delhivery Complaints & Reviews

One of my relative send one birthday gift ( garment) from kolkata thru Delhivery courier . We got SMS from courier company confirming the same and specifically informing to share OTP once delivery boy is at door step.

We got a call from delivery boy from outside and he asked for OTP . We refused to give OTP and ask him to come to door step to share OTP. But instead he refused to come and told us to cancel the same . We never agreed and he never turned up.

After that we tried to contact Delhivery courier customer service but not a single number is working, hence we booked a complaint in their website on 10th march, complaint reference number 34021954.

But after that also no response received and ultimately the parcel gone back to kolkata without delivery.

I haven’t received my parcel yet, but it's showing as it's delivered on 11th March 2022. My Parcel tracking ID is[protected]. The provided tracking link shows it delivered on 14th March but on Delhivery website its shows it has been delivered on n 11th March 2022. I didn’t even receive any call from Delhivery agent. I have been trying to reach delivery customer service, but got no response. Since past 2 days all I have got a disappointment.
Attaching the link as well.
https://selloship.com/pages/tracking/[protected].

AWB [protected] and my complaint number[protected].

My order is stuck in one place and i have sent the multiple email and still i didnt received any response from Delhivery customer care nor my order is moved further. Please resolve my issue.

Regards,
Syed Mubarak.
[protected]

I was supposed to receive my delivery by 26th feb 2022 but due to delhivery's incompetence to meet the requirement due lack of delivery men and poor service the product was delayed. Though I approached the hub still they denied immediate delivery on spot and delayed it upto 8th March 2022 and on 9th March 2022 the product was returned to the merchant without customer's notice. Now I cannot get a refund either from the merchant due to his return policy conditions weren't met. On confronting the Delhivery station manager he neither accept fault at his side nor does he takes any kind of responsibility

[protected] this is my awb number and they are not delivering since 15 days and that parcel cost is 1.5L

Order not received delivery boy not contact me my order ID 1705697_BBLR288083
Reference number [protected]
Name (shashikanth R)
ARM M&E Operation team (Designation)

Mne ek shoes order kiya vo galat aaye muje return krne h

Order id [protected]-367
I ordered go pro 9 on[protected] and deliverd on[protected] and i get s10 phone. What is this where is my gopro kindly return your package and refund my amount it is hard earned money

I sent the the oneplus bullets wireless z bass edition earphone through courier to my home but the wrong chepaer product received.

Hi
I was supposed to receive a shipment today but the delivery person never came. The tracking view also shows as 'delivered'
I was also given an otp on did to give the delivery person, but since he never came how can it show as "delivered "?

This was a prepaid order. Please help me.

Tracking id: [protected]

AWB:[protected]…my parcel is in transit since 25 feb.I have no updates from customer support.I have raised complaints several times but there is no update.why is this company working without customer support ?they have no idea what is going on.

The package was sent from oneplus. My tracking id is[protected]. The package is lost since so many days. But somehow on the portal they have updated the shipment status to "delivered". I am not able to contact anyone. I have raised the complaint on the portal but there is no response from their side. Please help me

[protected] Tracking Id

Hi!
My tracking number is #[protected]
It's been 10 days since the delivery guy picked this parcel from my house and departed it on the same day that is 3 March, 2022. Today it's march 12 and still the parcel is not delivered. I don't what's happening, they have been pushing the delivery date day by day. I have tracking this and now there's no hope. They don't have a customer care number. I tried to send an email to them but...

My order is is T16PE46240514Z0E04 and it’s been more than expected days and I haven’t received any updates regarding my order. Now, I have concerns that my parcel may be damaged or lost . I have emailed the company multiple times but they are ignoring my emails .

Tracking ID[protected] is not delivered yet...status is showing reached Hyderabad delhivery facility on 9th March morning...after that no updates and package is yet to be delivered...can you please help with the status and time to deliver...expecting quick response and delivery...

Respected sir,

Recently I had requested a pickup and drop shipment of My Imported Motorcycle racing Helmet in delhivery courier service . My tracking number is Awb[protected]. Three days before I received my helmet totally damaged with scratches and my visor lock had broken . Also I had added extra protection scheme to take handle care with my courier but they had thrown somewhere else . I'm totally disappointed with your service. I had paid 510 rs. With additional insurance. But I received the product nothing can be used. I can't use my helmet it's totally not worth for anything it's cost around 15, 000 inr . I can't go for ride using this gear . It's totally damaged and full of scratches. I requested explanation for this with delhivery, but they reply that, they have a policy that when transportation of damage happens they will not take any responsibility .I had attached the photos of received item. I need justice for this. Because I'm using this delhivery for past 2 years . I had sent many couriers bookings in my nearby hometown. I didn't face any problems yet. Also I had suggested to my friends too. But this time I had sent this expensive helmet, also totally damaged. This caused only of improper service of employees and policy of the company which desperate the consumers. It's totally disappointed of delhivery service . I'm expecting your positive reply earliest possible.

For reference detailed mail conversation with delivery is shared in consumer forum email id. With individual photos and conversation

Thank you

Regards,
Gopi krishnan RM

Transaction Id[protected] Not delivered

My payment is successful but in DELIVERY DIRECT showing that payment is pending. Give me the refund or sucessful the payment within 5 hours after the post.
Transaction ID- T2203101303320720422887
COLLECT ID- INDBD9D93269C859C165E053F87C180A237

I have one shipment with delhivery and it's about to be delivered by 6th March 22.
But till today 10th March the shipment not delivered yet although it's in the destination city since last 3 days.
This is a very important shipment for me and due to this, all my workings are affected.
May I know the good time and date when the shipment will be delivered?