Delhivery Complaints & Reviews

My parcel is roaming here and there from last 6 days and I have no information about it. I tried contacting company but couldn't connect. However I managed to contact a person from delhivery at gwalior facility but i had no support from anyone. Now my parcel is at Morena delhivery facility but i am unable to contact anyone. I need my parcel urgently so at least give me some contact whom I can call and know the location of parcel so that I could pick it up by myself.

I did not receive my shipment but it is marked as delivered AWB [protected] . I was not available at the moment so told the agent to come back later. And then the package was marked as delivered. When contacted the agent he told that the package was left under the steps in my apartment. But it was not there.

I raised a complaint in Delhivery and was told that I'll get the proof of delivery. What use is the proof of delivery when package was not delivered at all?

The Delhivery doesn't have a phone support and they're not replying on the e-mail either.

Kindly help me with this and deliver the parcel ASAP

Dear team,

i am afreen, i have send the parcel of 12k worth of rs. 13500/- customer has not received the package, but the delhivery team, themself marked the sign of the customer as received. Provided there is no customer care or help line number provided address the issue. I kindly request to address my query and close this case.

I am filing a return of zook rocker thunder speaker at amazon shopping on[protected] which was not picked by delhivery agent upto today, take action against him and dismissed him from the job

TO DELHIVERY TEAM,

My tracking id is [protected], LR Number[protected]
It is showing that my package has been returned but still I haven't received it
I have shipped my package from Delhi to Araria from A.K. enterprises to Milan distributors
I have shipped my package with proper gst bill, purchase order, undertaking, non dangerous goods letter with proper stamp and sign, drug license, gst certificate, letter head application
I have also attached all my documents in this mail
I am also attaching my tracking slip
Kindly reply as soon as possible
It's a high value shipment

A.K ENTERPRISES
PROPRIETOR
VIKAS MALIK

Recently I booked a COD order which was delivered through Delhivery

When I tried to make payment to the delivery person via the payment link shared to me by him, the transaction failed but of Rs****/- debitted from my account.

Later I paid Cash to the delivery person and received my courier.

I also got a message regarding failed transaction as below from Delhivery

"Oops! Payment attempted through payment link for AWB(s) ************* failed. Any amount if debited from your account will get refunded within *-* business days. - Delhivery"

But no refund received to my account till date.

My order through dehivery was out for delivery today, and when it comes i was in mid of my exam in which i m not eable to talk or pick phone cz I was being protocored.Delivery guy called me 9 times continuously and not even that he came to my doorstep to deliver my parcel and start ringing bell.Due to continuously call i have to leave my exam in mid to pick parcel.is this you guys called delivery it is forced delivery like pathetic.if a person is not picking his/her call he/she might be in some emergency situation or anything but this forced delivery is pathetic like m tooo much dissapointed from your service.i have to leave my exam in mid just bcz delivery person is calling again and again . Delhivery should teach their delivery men how to behave .they should not call someone more than 3 times.
Even I told him nd said don't u understand that I m busy or doing something that's why m not eable to pick cll.besidr everything I have to end my exam nd that's the loss irreversible.I wanted to complaint about Delhivery

Dear Sir/Ma’am,

This is regarding the tracking id[protected]. I ordered Indulekha Bringha Oil 100 ml on 31st March 2022. On tracking the product, I got to know that they delivered it on 6th April 2022 but I haven’t received the order, nor did I get an email or SMS regarding the delivery.

Please help me locate my order.
Thank you

Regards
Vikas
+91-[protected]

When i placed order on amazon.in for my groceries, they gave me a promised date of delivery of 8th April 2022. And did not even provide the tracking ID for my order. The delivery executive have called me on the day prior to my promised day which is on 07th April 2022, and was warning me the closure of office time which is at 2:00pm IST. I pleaded the delivery executive to reschedule the order to the next day. But the delivery agent have cancelled the order without my consent and later after hours described the product were damaged. They do it on a regular basis, whenever it's not possible with their timings they simply cancel the order stating it was damaged, but they damage it. They cancel it without customer's consent. tracking ID:[protected]

I had an order delivered by Nykaa by delhivery, the boy who came to deliver was trying to come awfully close to me, the delivery code was not sent to me at first and when I told him that he trying to peek in my phone and came really close to me at a distance that didn’t feel safe, when I shouted at him he called a person who I believe was the real delivery partner because after the code was sent to me, he didn’t type the code on his phone but told it to the person on the phone.

There is no proper number or forum for me to lodge this complaint but I’m writing it here because this isn’t a small thing, it made me feel very unsafe, I have it on my cc tv camera if you need proof, this person has come twice to delivery my parcel and each time he made me feel unsafe and uncomfortable

His number - [protected]

I am writing this for my recent Delhivery order

I ordered from Ajio and the payment mode was COD
after trying payment thrice only once it was successful the other times it was a failure but my amount was deducted. The amount that was to be deducted only once was 1350 but instead the payment was made additionally twice summing to an extra amount of 2700.

You guys have no helpline nor proper email id

Your transaction at www.delhivery.com using Kotak Debit Card XX5580 on 06/04/2022 could not be processed as System error. Please try later. If problem persists, please call our 24 Hrs Customer Contact Centre for further assistance.


I have spoken to the bank who shared that the debited amount will go to your account twice and not come back to my bank account so you have to raise a dispute and refund from your end.

I got this message twice and my delhivery tracking ID WAS [protected]

Revert within 24 hours with a solution about the same.

Or else I have to register a case of fraud

Employee salary not received yet

My tar book issued by IMEI was picked by Delhivery on 25th march and reached Chennai hub on 27 march. its been 10 days since it arrived there still the parcel hasn't left the Chennai hub. Even after multiple queries through their site(the only option), no response from Delhivery team. there is no customer care number to contact them.

TRACKING ID [protected]

Date and time City Status
25 March 2022, Evening Navi mumbai Shipment left Delhivery facility for Greater Thane
26 March 2022, Morning Greater Thane Package arrived at Delhivery facility
26 March 2022, Morning Greater Thane Shipment left Delhivery facility for Chennai
27 March 2022, Evening Chennai Package arrived at Delhivery facility

Want to draw more light on very urgent order, awb [protected] This package should be delivered on yesterday. But Delhivery was such irresponsible that they did not deliver.. But while asking for as delivery charge they do it professionally.

This delivery is urgent and which should be delivered at my address

Nisarga Shelters
First floor, Flat 01, Fernscity Road, Doddanekundi, Bangalore 560037

Area : between Mahadevapura and Marathahalli

Till now I don't see any response from Delhivery side. This is so ridiculous!

Delhivery personnel upload and present falsified information in regards to delivery attempts. The company does not respond to any complaints and holds no valid customer service number.
Inability to perform of what was assured is fradulent and companies which use their service are being penalized in the form of customer insults and loss.

In addition to that they are acquiring other smaller more efficient logistics companies and ruining the ecosystem.

My shipment has no any update from 24hrs with AWB no. [protected]
Please check the update
This parcel is of 2000rs

Hi sir
AWB[protected]
THIS IS MY code
I am not received that courier please check sir

They are not letting me know my order and no information about that it is for the second time the issue is happening i want to get a straight action on this
Awb number is: [protected]

These guys are just sending my parcel from one city to another since 15 days.

They don't have any customer contact details neither phone nor any email. We can't even log complaints on their website.
I am trying to connect with them since 15 days on every single medium twitter/fb/ linkedin. Got no response.

Please ask them to at least have customer service. or return my parcel to origin.

I am writing this because I have made an order on delhivery to ship my product and I have made the payment to delhivery but now they have not come to pick up my order from my home since three days and if I am cancelling my order they are saying that it is not refundable