Delhivery Complaints & Reviews

When i placed order on amazon.in for my groceries, they gave me a promised date of delivery of 8th April 2022. And did not even provide the tracking ID for my order. The delivery executive have called me on the day prior to my promised day which is on 07th April 2022, and was warning me the closure of office time which is at 2:00pm IST. I pleaded the delivery executive to reschedule the order to the next day. But the delivery agent have cancelled the order without my consent and later after hours described the product were damaged. They do it on a regular basis, whenever it's not possible with their timings they simply cancel the order stating it was damaged, but they damage it. They cancel it without customer's consent. tracking ID:[protected]

I had an order delivered by Nykaa by delhivery, the boy who came to deliver was trying to come awfully close to me, the delivery code was not sent to me at first and when I told him that he trying to peek in my phone and came really close to me at a distance that didn’t feel safe, when I shouted at him he called a person who I believe was the real delivery partner because after the code was sent to me, he didn’t type the code on his phone but told it to the person on the phone.

There is no proper number or forum for me to lodge this complaint but I’m writing it here because this isn’t a small thing, it made me feel very unsafe, I have it on my cc tv camera if you need proof, this person has come twice to delivery my parcel and each time he made me feel unsafe and uncomfortable

His number - [protected]

I am writing this for my recent Delhivery order

I ordered from Ajio and the payment mode was COD
after trying payment thrice only once it was successful the other times it was a failure but my amount was deducted. The amount that was to be deducted only once was 1350 but instead the payment was made additionally twice summing to an extra amount of 2700.

You guys have no helpline nor proper email id

Your transaction at www.delhivery.com using Kotak Debit Card XX5580 on 06/04/2022 could not be processed as System error. Please try later. If problem persists, please call our 24 Hrs Customer Contact Centre for further assistance.


I have spoken to the bank who shared that the debited amount will go to your account twice and not come back to my bank account so you have to raise a dispute and refund from your end.

I got this message twice and my delhivery tracking ID WAS [protected]

Revert within 24 hours with a solution about the same.

Or else I have to register a case of fraud

Employee salary not received yet

My tar book issued by IMEI was picked by Delhivery on 25th march and reached Chennai hub on 27 march. its been 10 days since it arrived there still the parcel hasn't left the Chennai hub. Even after multiple queries through their site(the only option), no response from Delhivery team. there is no customer care number to contact them.

TRACKING ID [protected]

Date and time City Status
25 March 2022, Evening Navi mumbai Shipment left Delhivery facility for Greater Thane
26 March 2022, Morning Greater Thane Package arrived at Delhivery facility
26 March 2022, Morning Greater Thane Shipment left Delhivery facility for Chennai
27 March 2022, Evening Chennai Package arrived at Delhivery facility

Want to draw more light on very urgent order, awb [protected] This package should be delivered on yesterday. But Delhivery was such irresponsible that they did not deliver.. But while asking for as delivery charge they do it professionally.

This delivery is urgent and which should be delivered at my address

Nisarga Shelters
First floor, Flat 01, Fernscity Road, Doddanekundi, Bangalore 560037

Area : between Mahadevapura and Marathahalli

Till now I don't see any response from Delhivery side. This is so ridiculous!

Delhivery personnel upload and present falsified information in regards to delivery attempts. The company does not respond to any complaints and holds no valid customer service number.
Inability to perform of what was assured is fradulent and companies which use their service are being penalized in the form of customer insults and loss.

In addition to that they are acquiring other smaller more efficient logistics companies and ruining the ecosystem.

My shipment has no any update from 24hrs with AWB no. [protected]
Please check the update
This parcel is of 2000rs

Hi sir
AWB[protected]
THIS IS MY code
I am not received that courier please check sir

They are not letting me know my order and no information about that it is for the second time the issue is happening i want to get a straight action on this
Awb number is: [protected]

These guys are just sending my parcel from one city to another since 15 days.

They don't have any customer contact details neither phone nor any email. We can't even log complaints on their website.
I am trying to connect with them since 15 days on every single medium twitter/fb/ linkedin. Got no response.

Please ask them to at least have customer service. or return my parcel to origin.

I am writing this because I have made an order on delhivery to ship my product and I have made the payment to delhivery but now they have not come to pick up my order from my home since three days and if I am cancelling my order they are saying that it is not refundable

I had arranged a pick up from delhivery direct, and the parcel was picked up, but not updated on site. No updates were given and they have refunded the money, but my parcel has been misplaced, not returned back to me.

Hi,

There is no update on the status of AWB Number[protected]. The parcel reached the nearest delivery center 5 days ago but has not been sent for delivery. When I contacted the customer care, all I get is a canned answer - Apologies for the delay. The shipment with AWB #[protected] has reached its destination center Hyderabad (Telangana). We are arranging delivery on priority.

I managed to get the contact number of the local incharge. All he has been telling me there is no vehicle available for me to be able to send it. You guys run a courier service. How can you not have vehicles for delivery.

Can someone please look into this and help.

Thanks,
Mrigesh

I have ordered one product from Meesho in cash on delivery option. While scanning the qr code to make payment, it didnt work initially. So re-attempted payment in the same page without scanning qr code. Payment got successful but it was showing payment couldnt complete in your website. So made payment again using qr code. So totally 2 payments were done for the same product. Attaching the details of payment in the screenshot. Kindly check on it and do the needful.
Customer name: Jolly Varghese
Order no:[protected]_1
Delhivery tracking id: [protected]
Google transaction id: CICAgODd7pzqJw
Contact number : [protected]

My product has been stuck at guwahati. And says product is missing in audit. Please look into my product.

My return shipment is supposed to be delivered on 30th March 2022 and it’s 3rd April now and all I could see is status out for delivery and it’s not attempted. My tracking number [protected] I raised numerous complaint and there is no proper support from the courier service. My funds are in hold because of the delay. Such a poor service I have seen various shipping companies they do care their customers with proper support.

I ordered protein powder from myprotein site its showed expected delivery by 1st April, but as now i track my parcel it shows ordered is refused or cancelled by consignee as i did not cancelled or refused my order.
my tracking id is[protected] .
please resolve my issue asap.

My package from delhivery is unusually late.when I track my package it's staying at Rajpura hub for more than a week.The estimated delivery date was April 1 now it's April 4. when will I recieve the package.Very disappointed from the experience of such a reputed brand like delhivery
Tracking number:[protected]

I have booked a parcel for expedited shipping but pickup has been delayed. The first day no one called and no reason was given. The second day the executive called for directions and then said that the parcel will be picked up tomorrow and then I got a message saying that pickup did not happen because the parcel was not ready which is incorrect. I raised complaints online via there portal but did not even get an automated email acknowledgement. I have no way of reaching customer care.