Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Nov 25, 2025
Complaints 3820
Resolved
518
Unresolved
3302
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 87

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DearDarshan
from Bairgania, Bihar
Jan 23, 2022
Report
Copy

Address: India

Payment attempted through QR code for AWB[protected] failed on 28th Dec 2021. Amount(Rs.1484) has been debited from my account but still not refunded even after 1 month. I have raised a complaint via E-mail but no response yet. It seems that either they all are dead now or they don't want to refund my money. If they don't want to refund my money then tell me I will donate them but they are not replying.
+3 photos
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kavyamanojmanoj
    from Thiruvananthapuram, Kerala
    Jan 22, 2022
    Report
    Copy

    Return not pick up

    I placed a return on 18th jan 2022 on ajio..since that day, the item was showing out for pick up. But the delivery team of Delhivery didnt even contact me. It showed out for pick up for 4 days, on 22nd jan they updated the status of pick up as "customer not available in the address". They didnt even call me and did this....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Anubh4b
    Jan 22, 2022
    Report
    Copy

    Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

    I have an account in meesho, and I have an order crystal Black shoes. My order I'd is [protected]. I place a return on 20th Jan 2022. My return tracking I'd is [protected]. Pickup scheduled by delhivery courier gushkara office, purba bardhaman. Courier boy didnot come to my location, and rejected my pick up and he gave issue item mismatch. After that I call him. He tell his TL Mr Chiranjit dey tell he don't pick up my item. And I conference call with mr Chiranjit dey, he threatened me, he tell he don't pick up my item. Please help..
    +1 photos
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gowtham Thiruppathi
      Jan 22, 2022
      Report
      Copy

      Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

      Complaint# 31164220
      AWB:[protected]

      As i have packed two boxes and cello taped it together and packed in a bag tightly and it was delivered but the bag was opened and one of the box was missing and i have raised complaint in their website no reaponse received visited delhivery where i sent the parcel no response asked to check with email. So mailed every single day and mentioning urgent no response received . Its urgent means you should have responded. I want sue for not providing any customer service and stealing cuatomers products.
      +2 photos
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        neeraj131283
        from Nagpur, Maharashtra
        Jan 21, 2022
        Report
        Copy

        I had sent a parcel (AWB[protected]
        ) through this courier company . Company had informed me that receiver is uncontactable so it not possible to deliver the parcel . I requested them to hold the shipment and they agreed with a timeline of 48-72 hours .
        within 24 hrs I requested them to deliver the shipment at company's reception

        mistakes done by courier company
        1) they did not wait for 48 hrs as agreed by courier company and returned the shipment to origin (Nagpur)
        2) they did not even return the shipment to me and updated their system that shipment has been returned to customer.
        3) When I requested to provide the corporate office number to send the legal notice . they are not responding to the emails

        Desirable resolution
        1) I need my shipment back
        2) Refund of charges
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          arorarajesh1987
          Jan 21, 2022
          Report
          Copy

          Card delivered by bank has not received since last 15 days. Got false messages of “cancelled by receiver and ID proof not presented”. No representative came or contacted.

          It’s absolute duping. What’s company’s liability ?

          AWB[protected]
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gayu Guru
            Jan 21, 2022
            Report
            Copy

            Hi Delivery team, my tracking id is[protected] and it shows as delivered on[protected].
            But I have not got the package yet.

            Please help and I don't know how to contact the support team of yours.
            +1 photos
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Liya Theresa
              Jan 21, 2022
              Report
              Copy

              I'm Liya Theresa Davis working in Amazon and as new year, we were sent some goodies. The delivery was supposed to be made by 21 january, 2022 but the delivery people rejected to come to the address stated. They suggested to leave the package in a shop 8 kms away from the requested address, to which I agreed but they asked for the otp of the delivery before I could collect the package from that shop, which I denied. Upon which they spoke arrogantly and said they're taking the package and leaving. And I've not heard anything about the order after that.

              The delivery was from "the design store" And the id of the package was "WAREIQ HEAVY1 (Alexa Device Support (1) + Shi), AWB[protected]"
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Adarsha AK
                Jan 20, 2022
                Report
                Copy

                I have not received my shipment but status is showing as delivered and raised my compliant but no use. I would say it is worst customer care service and use at all and no proper customer care toll free no to contact.
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jyoti ji
                  Jan 20, 2022
                  Report
                  Copy

                  I ordered diapers on 10 jan 2022.and the delivery date was 12 jan 2022.but still i did not get my product. earlier also i complained on this site. but found no solution. still the app showing the status that delivery boy out for delivery from last 4 days but still he is not able to reach. please do something. i am losing my patience.
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Something Unique
                    from Mumbai, Maharashtra
                    Jan 20, 2022
                    Report
                    Copy

                    My RTO shipment hasn't been delivered and showing delivered.
                    [protected]

                    🥺FRAUDS happening, Please do something
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      soumya4
                      from Delhi, Delhi
                      Jan 20, 2022
                      Report
                      Copy

                      Naushad And manish of delhivery agents they took my order but didnt return back as they took myntra return package from me on 28th dec they agree on recorded call that he picked my package but they didnt updated on myntra app and myntra also didnt refund my moneey
                      Delhivery customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bhanumurthy kalluri
                        Jan 20, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        This is with reference to shipment tracking number[protected] of Delhivery. It was booked on 8th Jan 2022 and I can see the package arrived the destination location on 14th Jan 2022 however, courier partner is not willing to deliver to the home. Its been a week since the package arrived the destination location. I have submitted multiple queries in delhivery portable and received no responses or updates. This is not acceptable. We don't have any other mechanism to contact the courier other than query submission on their portable, for which they dont acknowledge or respond.
                        Jan 21, 2022
                        Complaint marked as Resolved 
                        Received my package hence closing it
                        Delhivery customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          EKL Rao
                          from Mumbai, Maharashtra
                          Jan 19, 2022
                          Report
                          Copy

                          Address: Visakhapatnam

                          Fedex import shipment AWB[protected], they are not delivering for last one week, Visakhapatnam office staff are very bad, do not book any consignments with this company. very bad service.

                          urgent
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Heena Punit Bhadricha
                            Jan 19, 2022
                            Report
                            Copy

                            [protected] from 12 date still pick up not done
                            Delhivery customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Heena Punit Bhadricha
                              Jan 19, 2022
                              Report
                              Copy

                              [protected] tracking number still pick up not done from 12 date
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Divya Manigandan
                                Jan 19, 2022
                                Report
                                Copy

                                I have paid through gpay to delhivey twice amount has been debited and received a message likes oops payment failed it was happened on 13th January 2022 but till now i didn't receive my money please let me know the status
                                Delhivery customer support has been notified about the posted complaint.
                                Jan 19, 2022
                                Updated by Divya Manigandan                                 Why you guys mentioning resolved
                                it was not yet resolved kindly check
                                Jan 20, 2022
                                Updated by Divya Manigandan                                 Kindly update my status
                                Jan 23, 2022
                                Updated by Divya Manigandan                                 No one replied till now y you guys are behaving like this i have lost my amount I don't have enough money to run my family try to understand my situation 669 + 449 you guys are debited from my account
                                Show
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  paldas
                                  Jan 19, 2022
                                  Report
                                  Copy

                                  AWB[protected]

                                  My shipment is not delivered even after repeated mails, and complaints.
                                  can someone please look into this and let me know where my consignment is.
                                  This company needs to be fined heavily for playing with people's money & products. They dont even act responsible or bother to call and sort the issue. No customer service phone no is there to talk to someone.

                                  The CEO needs to be held accountable for such pathetic service
                                  Delhivery customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhagavan249
                                    Jan 19, 2022
                                    Report
                                    Copy

                                    My courier is pening more than a week saying ### reasons by courier team and i have never seen such a worst courier company
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bharath5963
                                      Jan 18, 2022
                                      Report
                                      Copy

                                      Kindly Speed Up My Package for AWB NUMBER : [protected]
                                      and Deliver it to me As Faster As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TOMMOROW Itself
                                      +1 photos
                                      Delhivery customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Gati-KWE
                                        2.3
                                        (1034)
                                        ExpressIt Logistics Worldwide
                                        4.6
                                        (80)
                                        The Professional Couriers
                                        1
                                        (2929)