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Delhivery Complaints & Reviews

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Last updated Apr 22, 2024
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Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India
122002

Delhivery reviews & complaints page 88

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S
Sanjana0257
from New delhi, Delhi
Jan 1, 2022
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Frame

I ordered a frame which was coming through the delhivery service
And the time period that was provided to me was 5-10 days and now it’s more than 25 days and I haven’t got any parcel.

It was a birthday gift for my fiancée and I didn’t got it till now
They do have a customer care number which is invalid
They are not even updating the tracking since 24 December 2021.
They are not even solving...
+1 photos
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A
Argho Bandyopadhyay
Jan 1, 2022
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Delay in Delivery- tracking number 11838210015971

Hi, I have sent my parcel to India and now its with Delhivery facility hub in Noida. The Tracking number is [protected]. It is supposed to be reaching today before 10am to my parents house in Noida Sec -77, but till now it is showing the package is with delivery center in Noida. I wanted to know when the package will be delivered to sec 77 Prateek Wisteria in Noida..Call on [protected] URGENTLY!!...
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J
jespersgoat
Jan 1, 2022
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Delayed delivery "delivery could not be attempted"

Website:delhivery.com

The delivery was supposed to be on 22nd december, but the tracking says it could not be attempted twice. i do not know why the courier individual is not contacting me after i receive the PIN. This has happened twice. I am leaving station tomorrow and I need the delivery ASAP....
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I
IshaV2021
from Aligarh, Uttar Pradesh
Dec 31, 2021
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Product Lost In Transit

Address:N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

Package with AWB[protected], booked on 9th from Pune to Aligarh via Pickrr. Reached Aligarh on 16th. But, marked return by Delhivery with reason " improper packing". No information provided to us as the customer. The package was properly packed in a heavy insulated styrofoam container. I shared the pictures of the package at the time of hand over to the delivery agent.

On repeated follow ups, Pickrr provided pictures of...
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D
Dikshashiv
from Mumbai, Maharashtra
Dec 31, 2021
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Delhivery delivery boy complaint

Hie,

I am Diksha, I had placed an exchange order on Ajio, product delivery was happening via delhivery.

Delivery boy came and took exchange product and told me that he will deliver the product next day. But, now he is not picking up my call also not delivered my products yet. I want delhivery to take strict action and provide me my delivery

Here are the details

My contact no: [protected]br...
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S
Shashwat Priya
Dec 31, 2021
Jan 16, 2022
This thread was updated on Jan 16, 2022
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Parcel lost and no update from Delhivery

I placed a return on www.adidas.co.in. The Delhivery guy refuse to pick up the return in first attempt. We placed the return again and the same person showed up for pick-up, this time he picked up the parcel.

He came back to my door after half an hour saying "Keep this item with you, I'll come back tomorrow for pick-up". We refused to take it back.

There is no update on where my product is right now and the Delhivery...
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G
GowdSankar
Dec 30, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1091188861373 Not delivered - 3 Days Delayed

Address:Bangalore

Hi Team,

The Item is already reached to destination place. But still in portal showing the below message.

We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.

Kindly check and delivery the product. It suppose to deliver by 28-Dec-2021 but still not delivered....
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My order has not reached yet it's been 10days my ordr is not received delivery boy is not calling. And simply cancelling the order ....
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M
Dec 30, 2021
Jan 2, 2022
This thread was updated on Jan 2, 2022
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Shipment Delayed for 18 days

We created a shipment on 13 dec and it was supposed to be delivered by 19 dec but then it was delayed and new estimate delivery date was 22 dec but now it’s 30 dec. They haven’t delivered the product yet. We paid ₹1816 shipment fees. Now who will take responsibility if customer declines the order most probably it’s gonna be rejected now. Who will bear the RTO chatges and shipment charges? The package is in Chennai since 12 days or...
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A
abhiabhi90
from KOLKATA, West Bengal
Dec 30, 2021
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Shipment lost by delhivery Tracking no. 2829217829883

Address:Plot 5, Sector 44, Gurugram, Haryana - 122002

Hi,

I am Abhishek Gupta booked a shipment on 5th Dec 2021 from delhivery.com to Nagaland from Kolkata tracking no.[protected]. I have raised multiple complaints through mail but no one is replying every time they are saying shipment is untraceable kindly wait for 48hrs 25days already crossed and it was having Christmas caps.
Package value is around Rs.5000 need full refund....
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Address:Gayathri Lakefront, Sy. No 118, 3rd Floor, Outer Ring Rd, Hebbal

AWB: [protected] ; My consignment suppose to be delivered by 27/12/2021. but still not delivered. Item reached to Bangalore hub. But not getting delivered. There is no update. Raised Queries but no response. Customer care no. never get connected....
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A
A. Advani
from Gurgaon, Haryana
Dec 29, 2021
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Non compliant Non responsive

This company is secretive about providing contact numbers for their customer service. Emails are either responded with a "we apologize for your frustration" or not responded to at all.
Delivery dates aren't met. Tracking system is bogus and deceptive false information is posted instead of factual. Packages lying at final destination for 4 days remain undelivered and every day the "estimated delivery" changes....
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S
Sristi Dey
Dec 28, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The delivery man

Address:Jains Sudarsana Apartments, 4th block, FF, Madambakam main road Rajkillpakam, 600073

The delivery man has misbehaved with me and didnot deliver my order to my flat.
My order AWB number[protected]....
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K
KumarNew
from Delhi, Delhi
Dec 28, 2021
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Not delivery the consignment

Inordinate delay in delivery the consignment. Repeated calls to staff go unattended. Haven't seen a worse courier - not sure why people choose Delhivery. Had a horrible experience - package was in delivery center for 10+ days - once in August and this is repeating in December now....
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Sridhar Kumar Sahu
from Bengaluru, Karnataka
Dec 28, 2021
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Waiting for the status update for courier

Delhivery
May I know what is the issue going on with you guys? Why one of our customer's courier packages is not getting delivered yet?
There is no progress at all. AWB number:[protected]
May we expect the delivery today? Highly unsatisfied with the service
There is no direct/indirect way to communicate with you guys.
It is getting delayed since last week.
This would really impact our customer feedback...
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V
varsha2907
from Port Blair, Andaman and Nicobar Islands
Dec 28, 2021
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Customer not contacted

Address:Port Blair

My orders from home centre and Myntra have been returned as delivery agents from Delhivery do not contact the customers but when you track it it says consignee unavailable, called customer and all that but the point is the customer is never called. It's already taking too long for the order to reach our place but no intimation is given how s the customer supposed to know. The order is then returned by Delhivery...
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C
comosus
Dec 27, 2021
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Delayed parcel

I had an order from nestery delivered through delhivery with tracking id[protected] has reached near the destination place as shown in updates of delhivery site but has not reached the destined address....
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A
amitsharma8191
from Ahmedabad, Gujarat
Dec 27, 2021
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Package not received

My tracking id is[protected] of delhivery. My package date to deliver to me is 24 December but I'm still not getting it. my package was arrived 24 of dec. In ahmedabad today is 27 of December still I'm not received my package yet....
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B
Butterfly_7
Dec 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery(urgent)

Transaction id:[protected]
I was told that order will be delivered by 28th and now expected delivery date is showing 30th.It would cause me inconvenience....
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A
Amey Raikar
from Mumbai, Maharashtra
Dec 27, 2021
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AWB :7301010002750: Delhivery Ticket for <Delivery Related><Delay Delivery>

Address:Mumbai

Hi Consumer Complaint Team,

"Tracking number[protected]LR Number:[protected]"

It's been more than a week but, i have yet not received a callback on the late delivery regarding my consignment on "[protected]" yet.

I was promised that my consignment(with original date of delivery as 21st Dec) would be delivered by 25th Dec but it has been 27th Dec now & yet there has been no delivery of my...
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