Delhivery Complaints & Reviews

I had couriered a kitchenware item from Hyderabad to Kannur using the tracking ID provided above. When it was delivered to me it was missing an item. I have raised the complaint as soon as the delivery was made, almost 10 days ago but there is no response from their side. I had also taken an insurance provided by them on the product while booking for delivery.

Delhivery customer support has been notified about the posted complaint.

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My shipment which was to be delivered by the courier company Delhivery on the 21st Jan 2022 is still not delivered to me though the date is 23rd January 2022. I contacted their various support number email id and toll free number but nothing has been done till now. I am worried for the safety of my product.

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Address: India

Payment attempted through QR code for AWB[protected] failed on 28th Dec 2021. Amount(Rs.1484) has been debited from my account but still not refunded even after 1 month. I have raised a complaint via E-mail but no response yet. It seems that either they all are dead now or they don't want to refund my money. If they don't want to refund my money then tell me I will donate them but they are not replying.

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I placed a return on 18th jan 2022 on ajio..since that day, the item was showing out for pick up. But the delivery team of Delhivery didnt even contact me. It showed out for pick up for 4 days, on 22nd jan they updated the status of pick up as "customer not available in the address". They didnt even call me and did this....

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Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

I have an account in meesho, and I have an order crystal Black shoes. My order I'd is [protected]. I place a return on 20th Jan 2022. My return tracking I'd is [protected]. Pickup scheduled by delhivery courier gushkara office, purba bardhaman. Courier boy didnot come to my location, and rejected my pick up and he gave issue item mismatch. After that I call him. He tell his TL Mr Chiranjit dey tell he don't pick up my item. And I conference call with mr Chiranjit dey, he threatened me, he tell he don't pick up my item. Please help..

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Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

Complaint# 31164220
AWB:[protected]

As i have packed two boxes and cello taped it together and packed in a bag tightly and it was delivered but the bag was opened and one of the box was missing and i have raised complaint in their website no reaponse received visited delhivery where i sent the parcel no response asked to check with email. So mailed every single day and mentioning urgent no response received . Its urgent means you should have responded. I want sue for not providing any customer service and stealing cuatomers products.

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I had sent a parcel (AWB[protected]
) through this courier company . Company had informed me that receiver is uncontactable so it not possible to deliver the parcel . I requested them to hold the shipment and they agreed with a timeline of 48-72 hours .
within 24 hrs I requested them to deliver the shipment at company's reception

mistakes done by courier company
1) they did not wait for 48 hrs as agreed by courier company and returned the shipment to origin (Nagpur)
2) they did not even return the shipment to me and updated their system that shipment has been returned to customer.
3) When I requested to provide the corporate office number to send the legal notice . they are not responding to the emails

Desirable resolution
1) I need my shipment back
2) Refund of charges

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Card delivered by bank has not received since last 15 days. Got false messages of “cancelled by receiver and ID proof not presented”. No representative came or contacted.

It’s absolute duping. What’s company’s liability ?

AWB[protected]

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Hi Delivery team, my tracking id is[protected] and it shows as delivered on[protected].
But I have not got the package yet.

Please help and I don't know how to contact the support team of yours.

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I'm Liya Theresa Davis working in Amazon and as new year, we were sent some goodies. The delivery was supposed to be made by 21 january, 2022 but the delivery people rejected to come to the address stated. They suggested to leave the package in a shop 8 kms away from the requested address, to which I agreed but they asked for the otp of the delivery before I could collect the package from that shop, which I denied. Upon which they spoke arrogantly and said they're taking the package and leaving. And I've not heard anything about the order after that.

The delivery was from "the design store" And the id of the package was "WAREIQ HEAVY1 (Alexa Device Support (1) + Shi), AWB[protected]"

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I have not received my shipment but status is showing as delivered and raised my compliant but no use. I would say it is worst customer care service and use at all and no proper customer care toll free no to contact.

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I ordered diapers on 10 jan 2022.and the delivery date was 12 jan 2022.but still i did not get my product. earlier also i complained on this site. but found no solution. still the app showing the status that delivery boy out for delivery from last 4 days but still he is not able to reach. please do something. i am losing my patience.

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My RTO shipment hasn't been delivered and showing delivered.
[protected]

🥺FRAUDS happening, Please do something

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Naushad And manish of delhivery agents they took my order but didnt return back as they took myntra return package from me on 28th dec they agree on recorded call that he picked my package but they didnt updated on myntra app and myntra also didnt refund my moneey

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This is with reference to shipment tracking number[protected] of Delhivery. It was booked on 8th Jan 2022 and I can see the package arrived the destination location on 14th Jan 2022 however, courier partner is not willing to deliver to the home. Its been a week since the package arrived the destination location. I have submitted multiple queries in delhivery portable and received no responses or updates. This is not acceptable. We don't have any other mechanism to contact the courier other than query submission on their portable, for which they dont acknowledge or respond.

Jan 21, 2022

Complaint marked as Resolved

Received my package hence closing it

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Address: Visakhapatnam

Fedex import shipment AWB[protected], they are not delivering for last one week, Visakhapatnam office staff are very bad, do not book any consignments with this company. very bad service.

urgent

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[protected] from 12 date still pick up not done

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[protected] tracking number still pick up not done from 12 date

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I have paid through gpay to delhivey twice amount has been debited and received a message likes oops payment failed it was happened on 13th January 2022 but till now i didn't receive my money please let me know the status

Delhivery customer support has been notified about the posted complaint.

Jan 19, 2022

Updated by Divya Manigandan Why you guys mentioning resolved
it was not yet resolved kindly check

Jan 20, 2022

Updated by Divya Manigandan Kindly update my status

Jan 23, 2022

Updated by Divya Manigandan No one replied till now y you guys are behaving like this i have lost my amount I don't have enough money to run my family try to understand my situation 669 + 449 you guys are debited from my account
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AWB[protected]

My shipment is not delivered even after repeated mails, and complaints.
can someone please look into this and let me know where my consignment is.
This company needs to be fined heavily for playing with people's money & products. They dont even act responsible or bother to call and sort the issue. No customer service phone no is there to talk to someone.

The CEO needs to be held accountable for such pathetic service

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 89

Re: AWB :2829218352411: Ticket for <Report Damage / Missing / Mismatch><Product/Package tampered>

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Item not delivered though the due date was 21st jan 2022

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Payment failed, amount debited

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Return not pick up

Don't pickup my return items

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Product missing and no response for any of the mail

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Courier service

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Not delivered, false information on reason of return

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I have not received my package but it shows as delivered

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Courier not received

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6617410441766

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Tracking id-8871329943840

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RTO fraud my shipment not delivered, But showing delivered

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Naushad and Manish both are frauds

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Shipment Tracking # 8833510701676

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Delivery delay at Visakhapatnam

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1091198825545 from 12 date still complain not done

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Still pick up not done

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Amount not credited

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Shipment not delivered after 2 months

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