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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Nov 25, 2025

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Delhivery reviews & complaints page 89

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Hi

Worst Experience Ever, More than 10 days has been passed from estimated delivery date, and still they are updating new date on their site, not delivering the product Even they updating out for delivery some time and on the next day a new date. i want to know is it any type of scam Service ???

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I

itisamit007

from Delhi, Delhi

Jan 13, 2022

Neither there is a single contact number is working also not even they are replying over mails or Facebook. I requested them to self pickup on facebook, because if they cannot deliver i m ready to self pickup. but still they are silent.

More Than 10 days has been passed Package is still delayed - Comment #3944372 - Image #0

More Than 10 days has been passed Package is still delayed - Comment #3944372 - Image #1

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Address: Daman

Payment was deducted via GPay when delhivery sent me the payment link.
But the payment was not received by delhivery's end. I had to pay cash to the Delhivery agent.
I also received msg from delhivery that payment is not received but it has been deducted from my side.
Delhivery is not picking the customer service calls.
Kindly look into the matter.

Date of Payment: 13.01.2022

+1 photos

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C

Crispos Johney

May 8, 2022

Two payment was deducted via GPay when delhivery sent me the payment link.
But the payment was not received by delhivery's end. I had to pay cash to the Delhivery agent.
I also received msg from delhivery that payment is not received but it has been deducted from my side.
But i have received two massage in delivery privet limited (Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery)(Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery)
If a long days gone payment not credit in my account
Date of payment:01/05/2022

Payment Issue - Comment #3993463 - Image #0

Payment Issue - Comment #3993463 - Image #1

C

Crispos Johney

May 8, 2022

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhiverd
But payment not credited
Date of payment:01/05/2022

Payment Issue - Comment #3993464 - Image #0

A

AMEER LEBBAH

Jun 10, 2022

Payment was deducted via GPay when delhivery sent me the payment link.
But the payment was not received by delhivery's end. I had to pay cash to the Delhivery agent.
I also received msg from delhivery that payment is not received but it has been deducted from my side.
Delhivery is not picking the customer service calls.
Kindly look into the matter.

Payment Issue - Comment #4005453 - Image #0

S

Shanjeevkumar

from Kumbakonam, Tamil Nadu

Dec 17, 2022

[protected] payment debited not Received.

Payment Issue - Comment #4076601 - Image #0

Payment Issue - Comment #4076601 - Image #1

Payment Issue - Comment #4076601 - Image #2

R

Ramola Sushy

Jul 18, 2023

Payment made for fraud seller. I called for wrong delivery the person started abusing me.

Payment Issue - Comment #4115463 - Image #0

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I ordered Google Qr code from delhivery courier service. But after some days, while tracking order, it is written that order was delivered but I can't received my order on my address. They prepared proof of delivery .but I can't received. No call, no msg .and after all order was cancelled.

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I was home all day waiting for my parcel to get delivered but in the evening I got a ivr call that the delivery peoson could not deliver the order as the receiver was not at home, this is all seas of lies and this happen often by Delhivery delivery boys.

Consignment number[protected]

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Delhivery I need to receive my 4 orders. It was out for delivery from last 5 days, delivery executives were not calling me and there are no contact details to call delivery agents and there is no customer care for DELHIVERY as well. Even i visited offline office stores as well, no one is helpful till now. Each and everyday the order is updating with out for delivery and no one is calling me and I am at the location address without moving. At the mid of the day they are updated unable to deliver. What kind of stupid service you guys are running? Bloody stupid service.

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Address: https://www.delhivery.com

DELHIVERY DIRECT STANDARD package AWB[protected]
my detail is below
after 3 time mail complint they not delivered my package,
delivery agent call us come for delvery after 2 day they not delivetrdd my package
i have paid prepaid charge many time try to contect but they not reply properly
i have atteched my recipt and screen shot status of delivry package
i want refund and my package return
thank you

+2 photos

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Jan 12, 2022

Updated by jollyboy my recipt attached bellow

Jan 15, 2022

Updated by jollyboy i have screenshot my desktop ..still company have not mail me or contect me ...and aslo delvery status is not complet

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Am expecting 2 packages. The status is the same since Jan 3rd. I raised a complaint and even opted to pickup. No response.

[protected]
[protected]

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Hello
My waybill number is[protected]and the product was out of delivery on 11th Jan, 2022. However the status now has been updated automatically as if customer (me) asked for rescheduling. I don't understand why it was hard for the delivery agent to call. The updated delivery date has been updated as 14th Jan (3 days apart).
I require the package as early as possible and I'm ready to collect it from the hub if required. Pathetic service.

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Jan 12, 2022

Updated by Vishal Annaamalai Update on 12th Jan: I drove to my nearest distribution center in hopes of collecting the package. However this didnt work. But I got in touch with the delivery manager and he ensured the package was delivered late in the evening.
However on delivering, the delivery agent (Karthik) demanded a 'tip' since he had to bring the package which I declined due to the hassle caused. He created a scene and threw abuses and said "I'll make sure no packages are delivered to you in future" before leaving.
Such a wonderful experience.

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Address: J-19 Third Floor, Shrinivaspuri JJ Colony, New Delhi- 110065. Landmark: Rai Nursing Home

I totally fed up with your courier service, I haven't seen such a pathetic service in my life. For the last week, I haven't received any phone calls nor any of your executive come to my residential address but still, I got fake comments/updates (Attached screenshot) from your ### site while I'm tracking my order.
I really don't know what you are doing with my parcel. I just want my parcel as soon as possible.

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Hi, my medical supplies were out for delivery on 8th Jan (Saturday), but they rescheduled it to 14th Jan without my knowledge. I contacted them by Email and Twitter and begged them to deliver it ASAP but they only "escalated" my request but took no action. Its been 4 days and they are rescheduling it over and over again despite the fact that the item is kept in the nearest warehouse.

I am left with no option but to reach out to consumer complaint forum and beg them to deliver my own item. This company should be blacklisted forever.

Tracking ID[protected]

Thanks,
Talvinder

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This is in regards to the credit card which was dispatched on 5th January 2022 thru delhivery.

The card delivery was not attempted at all and the status was updated No one at address, on complaining to delhivery customer care, the status was updated as incomplete address.
Now the card is returning back to the source.

And moreover, to take revenge the team in Gurgaon is not delivering my other courier sent by Nyka to the same address, as I complained.

Request to kindly refrain from these practices.

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Address: Mangalore

I have lost my shipment with following tracking id[protected]. It had goods worth 25000 in it. Now they aren't refunding the amount too.

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Hi, I have ordered an item from India mart and the seller has sent the item late via Delhivery courier and on top of that the Delivery been holding my shipment for the past 5days and there is false information updated in the tracking updates, that consignee is not reachable, or rescheduling based on consignee input.

The truth is that no one reached me till now and they simply updating the staus as if I requested them to reschedule.

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This is first time I am facing problem for my order No[protected] to get deliver on time. On 5th January product has reached KOLKATA hub but after that my product is freeze there. I am getting no call from delivery agent, no sms. Flipkart is saying that they have no connection with 3rd party logistic that means my product, money and time are wastes. Money already paid, winter is going. Now this Puma jacket will going to use in next year winter may be….Flipkart is also not registering any complaint. Please avoid delhivery logistic as they are not capable of their job. 12 days already passed and my product is still coming from different planet.

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Jan 10, 2022

Updated by furkanmohammad Flipkart order id is OD[protected],
Track id is[protected] for Delhivery logistic

Jan 10, 2022

Updated by furkanmohammad Today I went to KOLKATA delhivery hub, in Picnic Garden..in computer they find my product details but in real their input is zero. No one is trying to search my product. All product are not properly segregated, my product supposed to come in Eliot Road hub but landed in Picnic Garden hub..and lost there.

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Address: Hisar, Haryana

My 250 order are not picked up yet by Delhivery Logistics on 08.01.2022 as well as today(09.01.2022), Manager of Delhivery Logistic in Hisar said that they will not pick my order, he was totally rude to me, his name is Sunil Kumar, These order will be cancelled tomorrow if not picked up by delhivery logistic and i will not be responsible for the same, request you to take the matter on priority and investigate into this matter. I have a huge loss due to not picking up the parcel and also they did mental harrasment

Note : Delhivery is misusing their power, If not taken corrective action it might force me to take legal action against the culprit.

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I paid for the product on delivery via upi and the payment went through but it failed to reach delhivery..waiting for the refund

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Address: delhivery courier service bissau

Website: www.delhivery.com

My name is sunil nimel i order a parcle from shopee app, and it come from delhivery courier service, but i didn't receive any parcle and now i am trying to connect them but they are not replying me
they didn't give me my parcle and they showing that i received parcle but i didn't receive any parcle and its happening with me 2nd time

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This Complaint is regarding a parcel which i have booked with Delhivery Courier Tracking ID[protected] on 21st December 2021 . My Pin Code is 744101 for Port Blair City Andaman and Nicobar Islands. The Parcel is lost in Transit. Please help.

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Address: D2 Second Floor, LV Apartments, 16/17, Babu Rajendra Prasad 2nd Street , West Mambalam

My agent booked me a laptop on Jan-04 and the parcel reached the Chennai office on Jan-05. Following that till now, I did not receive any updates regarding the shipment and on enquiring with one of the staff, he asked me to speak in Hindi and I am not a native Hindi speaker. He then later declined the call with me. As the parcel is very important for me, I request you to help me here.

I chose Delhivery because I am happy to be a part of the development/growth of the India-originated company.

Due to improper customer service, I reached out directly and I hope the company will provide diligent service to the customers in the future.

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I had placed an order for home pickup for a parcel to be couriered. I have paid online for the same, I have not received any confirmation or acknowledgment of payment or package to be picked up by the company.
Money has also been deducted from my account and no way to communicate, all numbers on website are unavailable. There’s no way to contact the customer care if there’s any.
Pls help.

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