Delhivery Complaints & Reviews

Sir,
With due respect I like to inform you that form DELHIVERY COURIER, KALOL BRANCH, GUJRAT some goods send to me by courier no[protected] on dated 22.12.2021 which is already reached on final destination on dated 03.01.2022 morning but till date the goods is Still lying at DELHIVERY COURIER PARANPUR BRANCH-732204, MALDA (WEST BENGAL)and it is just 10KM Distance from my address-LOCATION.
Today when I asked the concerned person, how long I have to wait for my goods?
The concerned person whose phone no.is [protected], replied that we don’t have 4 wheeler so you have to wait for many days until and unless we get 4 wheeler.
My goods weight is just 10kg only and they need 4 wheeler, What kind of response is it?
I am very much disappointed with the service of delivery courier PARANPUR BRANCH, since last 2 weeks I have not received the good till now, and I don’t know whether I will receive the goods or not?
My request with the DELHIVERY COURIER AUTHORITY to kindly look upon the matter seriously because the above said branch is in RURAL AREA of MALDA district of WEST BENGAL and they think everybody residing in rural areas are GWAR or fools, So they like to do whatever they wants.
THANKING YOU
Yours faithfully,
DEV
MOBILE-[protected]
06.01.2022

I gave an order a few weeks back. After the package arrived at my nearest hub, it was stuck there for couple of days, and then suddenly my package was returned even without my approval and information.

Now recently I ordered another item and as it has reached nearest hub again, but this time the delivery courier send me a message that i was not able to receive the package, so it has been delayed. Seriously! Such a pathetic service from your side.
I'm left with no alternative now. They are repeating this conduct and behaviour again and again.

Sir I given to house hold things to Indra and transport surat on date 13/11/2020 and I all paid to bill amount but this packers sent by your delhivery logistics surat but your staff without fee collected and without contact with me send surat to bhagalpur on 18 December 2020 and not contact with me .presently our house hold things not delivered .I more time connecting with your staff and indra packers but not solved our problems only time taken .
Sir my complaint without contact with customers how to send without collect bill amount so I requested urgent deliver my house hold things.
Name :Amit Kumar LR no:[protected]

Hi Team,

This is with respect to the package which I bought from Myntra.

The delivery boy disagree to make doorstep delivery.

First time when I disagree to come to his location, he updated wrong status as 'customer not reachable'.

Today he again updated same 2nd time whithout making any calls to me.

If he do the same one more time, package might get cancelled.

Please take some necessary action against them immediately to avoid cancellatu of my goods.

PS: I have escalated this to Yellapura branch but no help from them. Simply they are saying delivery boy not agree to deliver to doorsteps and they can't do anything about it.

Please find attached the wrong updates against my order and complaint I raised.

Tracking number: AWB[protected]

1st Delivery boy cell no: [protected]
2nd Delivery boy cell no: [protected]
Yellapura branch executive: [protected]

Thanks & Regards
Sanat Bhat

My return pick up for product having AWB[protected] was scheduled today. Your agent cancelled the order himself without consulting me. I am facing trouble and I want compensation for it. I also want strict action against the agent whose mobile number is [protected]. I request you to reschedule my pick up again as soon as possible....

I ordered few products from www.mdfart.com (order no.10315) on 30.12.21, which was despatched through Delhivery couriers AWB no.[protected].
On 3.1.22, although the already prepaid parcel reached my city, the delivery guys didn't deliver the parcel they kept harassing for OTP, which was not coming from their side itself .even IDs were shown, they started asking for PAN card copy mentioning it to be their company policy .I kept requesting them for 4 days but instead they kept fighting & abusing .
Even mdfart didn't cancel my order & refunded the amount as they don't have cancelation option.

Please help !

Delhivery's courier person picked up my order which was to be returned to Ajio but he dint give me any proof of the same and did not update the status as picked up anywhere. I spoke to him on a number I received on message, he said he will update it in sometime but he still did not update it. I tracked it on Delhivery's website, its been 4 days it still says pending for pickup. Due to this, the status is also not updated on Ajio's website and I have not recieved my refund money. there is no way to reach any customer care person both on Ajio and Delhivery on their given customer care numbers. Highly unprofessional behaviour.

My order is being shipped via Delhivery and the shipment has been out for delivery on 31th but it never reached me got the reason that I did not pick up the calls which were actually never made since I never received any calls the shipment was out for delivery today also but no-one came and no calls no msgs
every day those deliver agents are out for delivery but no-one shows up & next day in the morning I get a message that no one picked up the call no delivery agent's contact details provided

Product not delivered even after 14 days. Tracking id:[protected]. Estimated delivery date initially was 29 Dec, and it keeps changing every 2 days. Product is required for important need and need it delivered as soon as possible.

Your delivery centre Mahwa (321608) is not delivering my parcel with AWB no.[protected]
On enquiring they told me that because of size of parcel we can't deliver it. I requested them to get it deliver but they refused and updated wrong remark on delhivery that "Customer refused/cancelled the consignment", which is not true. The delivey boy never attempted the delivery so how can they reject delivery on their own.
I tried contacting customer care of delhivery but no response and this is not happening first time, i am facing same issue from your Mahwa (321608) delivery centre for past one year. Please take some strict actions otherwise stop picking up parcels from E-Commerce when you and your team are unable to deliver the parcels.

AWB:[protected]DELHIVERY)
This Package Hasn't Been Delivered To The Destination The Package Seems To Have Reached The Final City But Is Still Not Out For Delivery. The Estimated Delivery Date Was 3 Dec 2022 And It Has Been Already Passed. Also, I Have Been Trying To Call The Customer Care Number But The Call Ends As Soon As I Start Calling Them. I Have Been Also Following With Them Through Email But No Response From Their Side.

Hello
Here I want to let the company know that your pick-up courier boy BHARAT BHANU is Wort Employee Ever I have seen till know. He doesn't Know how to speak with customers and he always have issues on picking up the packages from my address Rohini. He always give excuses for picking up the packages.Other courier pickup Boy from delhivery doesn't have any issues But These BHARAT BHANU has always some excuses ready for not picking up the packages I need stricter action against him and I need the company should change this pickup boy immediately.

My shipment AWB no.[protected] is still not delivered and wrongly have mentioned in their website we have tried but customer not responded, it's very disgusting and poor service by company. I do not want next time to use this company for courier services, no call centre, no support services very very very poor. Plz try to atleast deliver my shipment now

The order NLV[protected] is lying in transit for the past 2 weeks (since December 23im chennai).no response from the customer care.the consignment are live fruit plants.
For two weeks how the plants survive with out watering.The courier team is responsible for the delay in delivery so the plants if decayed then the courier company should refund the order amount to me.

I have paid a COD delivery with internet banking for RS 1499 with ref AWB [protected] on 04 January 2022 . I got the following message

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to INDUSLND...

My order no[protected] is being delayed for no reason. It has reached the nearest hub on 29th Dec and was expected to be delivered by 30th Dec but hasn't been delivered since then. The delivery doesn't call nor comes to my locality and instead updates fake infos like number not reachable, consignee unavailable, . If this issue isn't resolved by next 48 hours, I will have to resort to legal course against the timely delivery of item and harassing the customer.

My package is reached to destination city(hyderabad), Its been more than 5 days. Status is continuously postponing to next day. There is no proper channel to connect with delhivery customer care. Only emails which is one way communication, For which they don't reply. I don't know, why fedex is passing orders to this incompetent delivery services. which do not know have a 2 way customer care support.

please be transparent and update accurate delivery dates, don't play with dates just be updating schedule continously.

My order was reached, my near hub at[protected], still not delivered my product, I am going near hub 2 time, he said tomorrow you product delivered, still not delivered, the delivery hub employees was not working any time playing

I haven't received my order [protected]
But on tracking it shows delivered I was hoping to recived it within 48hrs promised by delihevry but after so many messages and and emails no reply yet Customer care call not receiving my call

I'm from calicut which I had wasted my 3 days by going through one couriers my item recived at 1st and still in hold at your side please do needful help to despatch my courier, I not received your otp to share with them so they hold my parcel, I contacted with bank they said just share your ID card and get it, but at your side they not giving so pls do needful help AWB NO :[protected]