Delhivery Complaints & Reviews

We created a shipment on 13 dec and it was supposed to be delivered by 19 dec but then it was delayed and new estimate delivery date was 22 dec but now it’s 30 dec. They haven’t delivered the product yet. We paid ₹1816 shipment fees. Now who will take responsibility if customer declines the order most probably it’s gonna be rejected now. Who will bear the RTO chatges and shipment charges? The package is in Chennai since 12 days or more. The tracking id is[protected]
The shipment was done through Shiprocket.

Hi,

I am Abhishek Gupta booked a shipment on 5th Dec 2021 from delhivery.com to Nagaland from Kolkata tracking no.[protected]. I have raised multiple complaints through mail but no one is replying every time they are saying shipment is untraceable kindly wait for 48hrs 25days already crossed and it was having Christmas caps.
Package value is around Rs.5000 need full refund.

AWB: [protected] ; My consignment suppose to be delivered by 27/12/2021. but still not delivered. Item reached to Bangalore hub. But not getting delivered. There is no update. Raised Queries but no response. Customer care no. never get connected.

This company is secretive about providing contact numbers for their customer service. Emails are either responded with a "we apologize for your frustration" or not responded to at all.
Delivery dates aren't met. Tracking system is bogus and deceptive false information is posted instead of factual. Packages lying at final destination for 4 days remain undelivered and every day the "estimated delivery" changes.

The delivery man has misbehaved with me and didnot deliver my order to my flat.
My order AWB number[protected]....

Inordinate delay in delivery the consignment. Repeated calls to staff go unattended. Haven't seen a worse courier - not sure why people choose Delhivery. Had a horrible experience - package was in delivery center for 10+ days - once in August and this is repeating in December now.

Delhivery
May I know what is the issue going on with you guys? Why one of our customer's courier packages is not getting delivered yet?
There is no progress at all. AWB number:[protected]
May we expect the delivery today? Highly unsatisfied with the service
There is no direct/indirect way to communicate with you guys.
It is getting delayed since last week.
This would really impact our customer feedback and this is really very bad.

My orders from home centre and Myntra have been returned as delivery agents from Delhivery do not contact the customers but when you track it it says consignee unavailable, called customer and all that but the point is the customer is never called. It's already taking too long for the order to reach our place but no intimation is given how s the customer supposed to know. The order is then returned by Delhivery

I had an order from nestery delivered through delhivery with tracking id[protected] has reached near the destination place as shown in updates of delhivery site but has not reached the destined address.

My tracking id is[protected] of delhivery. My package date to deliver to me is 24 December but I'm still not getting it. my package was arrived 24 of dec. In ahmedabad today is 27 of December still I'm not received my package yet.

Transaction id:[protected]
I was told that order will be delivered by 28th and now expected delivery date is showing 30th.It would cause me inconvenience....

Hi Consumer Complaint Team,

"Tracking number[protected]LR Number:[protected]"

It's been more than a week but, i have yet not received a callback on the late delivery regarding my consignment on "[protected]" yet.

I was promised that my consignment(with original date of delivery as 21st Dec) would be delivered by 25th Dec but it has been 27th Dec now & yet there has been no delivery of my parcel.

Kindly help me in this matter at earliest.

Kind Regards,
Amey Raikar
[protected]

They are not delivered some of my product. And not picking up return. Courier boy behavior is bad he cut the call. They said yha aakar le jao. They can't come near my house.

TN [protected]
I haven’t been contacted for the delivery and I myself have been previous numbers used by delivery men of Delhivery and now today’s update says that the delivery has been cancelled!!!
This is bloody atrocious!

There is a package of mine in the Hub which was in ETUKURU ROARD, GUNTUR, AP., So the package was in delivery location but was not updated any status. I was going out of state for 3 days, so i went to the Hub to collect the package and the Employee (VENIGALLA. KOTESWARARAO) regretted to give the package and was telling in a wrong method which i had enquired the correct process from another branch of your company. So if was telling that your employee Mr.V.Koteswararao has misbehaved with me by using unparliamentary words. And still I haven't received my package . Whenever I contact him he was telling "I haven't gone to the Hub. So I didn't give you package". And now he completely blocked my mobile number because of i was contacting him. I will take severe action on him if i haven't delivered my package tomorrow. And his mobile number ([protected]). Your company was giving free salary ro him without doing his work and sitting in home.

The package with AWB[protected] was picked up on[protected] however package is still not delivered as on[protected]

Delivery Executives Not coming up and delivering the products... They tell us to come down to road and collect it. Also they take away the courier back if we do not collect it from road side... They do not have proper customer care number where we can register complaints... The email support replies takes time and the complaints remains unresolved...

It’s been 3 days and I keep getting messages regarding order will be delivered today but I don’t get calls in the whole day. I am myself calling previous delivery men and trying to get hand on the number!! I mean is this my job?!
Can’t you take deliveries more seriously ??!!

TN - [protected]

I ordered my product from meesho on 19 December 2021 and now the till date I haven't received my order. When I track my order it shows out for delivery from the 25 December 2021 and now the same issue shows and no contact number shown at any site or any other platforms. I'm very disagree of your system. My tracking number is [protected].

Dear team

My self seetharaman I have ordered the product through crewd AWB[protected] Yesterday delhivery courier boy name call mani [protected] contact no called my by 4'o clock and asked my address i have shared the exact location to him then he called by 5'o clock and I shared the location again by 6:30 again I shared the location after that I him him back by 8 he never responded my call then I got the call by 9:30 from mani number but his manager spoked me your shippment got delivered r not I told no and i explained the problem

In few minutes that mani called me and scolded me like any thing stated that he delivered the product to me I told if you have delivered the product tell me the identification of me and my home after that he realised I told his bag is hole and he left the product in hub itself
In meanwhile I told he I'll cut my head and he is rowady in collage days he know all police etc .
Then I complaint to his manager pursoth and explain all he did hear my words he is supported to this employee only
So pls take the action on him and delivery my product as soon as possible

Regards
Seetharaman
[protected]