Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Sep 8, 2026
Complaints 3879
Resolved
525
Unresolved
3354
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 94

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
neeraj131283
from Nagpur, Maharashtra
Jan 21, 2022
Report
Copy

I had sent a parcel (AWB[protected]
) through this courier company . Company had informed me that receiver is uncontactable so it not possible to deliver the parcel . I requested them to hold the shipment and they agreed with a timeline of 48-72 hours .
within 24 hrs I requested them to deliver the shipment at company's reception

mistakes done by courier company
1) they did not wait for 48 hrs as agreed by courier company and returned the shipment to origin (Nagpur)
2) they did not even return the shipment to me and updated their system that shipment has been returned to customer.
3) When I requested to provide the corporate office number to send the legal notice . they are not responding to the emails

Desirable resolution
1) I need my shipment back
2) Refund of charges
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    arorarajesh1987
    Jan 21, 2022
    Report
    Copy

    Card delivered by bank has not received since last 15 days. Got false messages of “cancelled by receiver and ID proof not presented”. No representative came or contacted.

    It’s absolute duping. What’s company’s liability ?

    AWB[protected]
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gayu Guru
      Jan 21, 2022
      Report
      Copy

      Hi Delivery team, my tracking id is[protected] and it shows as delivered on[protected].
      But I have not got the package yet.

      Please help and I don't know how to contact the support team of yours.
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Liya Theresa
        Jan 21, 2022
        Report
        Copy

        I'm Liya Theresa Davis working in Amazon and as new year, we were sent some goodies. The delivery was supposed to be made by 21 january, 2022 but the delivery people rejected to come to the address stated. They suggested to leave the package in a shop 8 kms away from the requested address, to which I agreed but they asked for the otp of the delivery before I could collect the package from that shop, which I denied. Upon which they spoke arrogantly and said they're taking the package and leaving. And I've not heard anything about the order after that.

        The delivery was from "the design store" And the id of the package was "WAREIQ HEAVY1 (Alexa Device Support (1) + Shi), AWB[protected]"
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Adarsha AK
          Jan 20, 2022
          Report
          Copy

          I have not received my shipment but status is showing as delivered and raised my compliant but no use. I would say it is worst customer care service and use at all and no proper customer care toll free no to contact.
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jyoti ji
            Jan 20, 2022
            Report
            Copy

            I ordered diapers on 10 jan 2022.and the delivery date was 12 jan 2022.but still i did not get my product. earlier also i complained on this site. but found no solution. still the app showing the status that delivery boy out for delivery from last 4 days but still he is not able to reach. please do something. i am losing my patience.
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Something Unique
              from Mumbai, Maharashtra
              Jan 20, 2022
              Report
              Copy

              My RTO shipment hasn't been delivered and showing delivered.
              [protected]

              🥺FRAUDS happening, Please do something
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                soumya4
                from Delhi, Delhi
                Jan 20, 2022
                Report
                Copy

                Naushad And manish of delhivery agents they took my order but didnt return back as they took myntra return package from me on 28th dec they agree on recorded call that he picked my package but they didnt updated on myntra app and myntra also didnt refund my moneey
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhanumurthy kalluri
                  Jan 20, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  This is with reference to shipment tracking number[protected] of Delhivery. It was booked on 8th Jan 2022 and I can see the package arrived the destination location on 14th Jan 2022 however, courier partner is not willing to deliver to the home. Its been a week since the package arrived the destination location. I have submitted multiple queries in delhivery portable and received no responses or updates. This is not acceptable. We don't have any other mechanism to contact the courier other than query submission on their portable, for which they dont acknowledge or respond.
                  Jan 21, 2022
                  Complaint marked as Resolved 
                  Received my package hence closing it
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    EKL Rao
                    from Mumbai, Maharashtra
                    Jan 19, 2022
                    Report
                    Copy

                    Address: Visakhapatnam

                    Fedex import shipment AWB[protected], they are not delivering for last one week, Visakhapatnam office staff are very bad, do not book any consignments with this company. very bad service.

                    urgent
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Heena Punit Bhadricha
                      Jan 19, 2022
                      Report
                      Copy

                      [protected] from 12 date still pick up not done
                      Delhivery customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Heena Punit Bhadricha
                        Jan 19, 2022
                        Report
                        Copy

                        [protected] tracking number still pick up not done from 12 date
                        Delhivery customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Divya Manigandan
                          Jan 19, 2022
                          Report
                          Copy

                          I have paid through gpay to delhivey twice amount has been debited and received a message likes oops payment failed it was happened on 13th January 2022 but till now i didn't receive my money please let me know the status
                          Delhivery customer support has been notified about the posted complaint.
                          Jan 19, 2022
                          Updated by Divya Manigandan                           Why you guys mentioning resolved
                          it was not yet resolved kindly check
                          Jan 20, 2022
                          Updated by Divya Manigandan                           Kindly update my status
                          Jan 23, 2022
                          Updated by Divya Manigandan                           No one replied till now y you guys are behaving like this i have lost my amount I don't have enough money to run my family try to understand my situation 669 + 449 you guys are debited from my account
                          Show
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            paldas
                            Jan 19, 2022
                            Report
                            Copy

                            AWB[protected]

                            My shipment is not delivered even after repeated mails, and complaints.
                            can someone please look into this and let me know where my consignment is.
                            This company needs to be fined heavily for playing with people's money & products. They dont even act responsible or bother to call and sort the issue. No customer service phone no is there to talk to someone.

                            The CEO needs to be held accountable for such pathetic service
                            Delhivery customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhagavan249
                              Jan 19, 2022
                              Report
                              Copy

                              My courier is pening more than a week saying ### reasons by courier team and i have never seen such a worst courier company
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                bharath5963
                                Jan 18, 2022
                                Report
                                Copy

                                Kindly Speed Up My Package for AWB NUMBER : [protected]
                                and Deliver it to me As Faster As Possible Due To Urgency, So Kindly Deliver the Package To Me As Fast As Possible TOMMOROW Itself
                                Delhivery customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anshu99
                                  Jan 18, 2022
                                  Report
                                  Copy

                                  Product deliver is delayed and delivery product was food
                                  Delhivery customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amodini Vardhan
                                    Jan 18, 2022
                                    Report
                                    Copy

                                    Address: Deva Memorial Hospital , Deokali Road

                                    AWB[protected]

                                    Delivery boy did not contact me even once at delivery location and has send mail : Delhivery Direct Order Returning

                                    Please provide me details of delivery boy so that I can contact to delivery office in Faizabad.
                                    Please don't return the items back.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      m_o_h_a_n
                                      Jan 18, 2022
                                      Report
                                      Copy

                                      Address: No. 1/95, Elavanthagal,

                                      The Delhivery was picked up from Maharastra on 7th Jan 2022, but even after two weeks, the product was not delivered and delivery date is getting altered everyday in website.

                                      My package was actually reached Chennai by around 10th Jan 2022. and still it is not delivered.

                                      There is no customer care number. Could you please help me with the issue.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        anil-j
                                        Jan 18, 2022
                                        Report
                                        Copy

                                        Address: Delhi , Bangalore

                                        Hello,

                                        Just want to say how pathetic Delhivery courier service is. There is no way we can reach them on phone. Every day in evening they put a status update saying the address is wrong so product couldnt be delivered. However I have got 1000s of courier from amazon and even from Delhivery on provided address.
                                        On top of that there is no phone number of customer care or delivery agent anywhere. The product was shipped almost a month back and now I am not sure if that is in condition to accept or not.

                                        Tracking ID :[protected]LR Number:[protected]
                                        Delhivery customer support has been notified about the posted complaint.
                                        Jan 19, 2022
                                        Updated by anil-j                                         As usual, it's update only on site that reattempt but no delivery.. don't think they are even trying to deliver.

                                        View replies
                                        Waited today also and no action. Product not yet delivered.
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          DTDC Courier & Cargo
                                          1
                                          (11711)
                                          India Post
                                          1
                                          (9089)
                                          ExpressIt Logistics Worldwide
                                          3.1
                                          (121)