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Updated: Mar 18, 2026
Complaints 3864
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Delhivery reviews & complaints page 96

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P
Priyanka pahuja
Dec 21, 2021
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Hello,
Awb no[protected]
Courier boy has lost this item. It was not delivered to me. I registered a complaint also at that. But he said he will pay me for this item . I should take back the complaint against them. But from last one and half month he dint even done payment to me and when i call him, he talk rudely and said do whatever u want.
I need action against him.
Delhivery customer support has been notified about the posted complaint.
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    J
    Javad Mohamed
    Dec 21, 2021
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    I made a payment to book a courier through your website. The transaction was successful however the delhivery website took my back to the below page asking to choose payment method again. Can you confirm if the order is booked? If not how can I get my money back? Attached screenshots.
    Delhivery customer support has been notified about the posted complaint.
    Dec 21, 2021
    Updated by Javad Mohamed     Typo : Made payment
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      A
      Ayush Bansal 1999
      from NEW DELHI, Delhi
      Dec 21, 2021
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      Dear Team,

      Payment for the same order will be deducted twice. Please check and update.

      For the first payment i have placed an order but after payment your site payment page is closed and the homepage of delhivery is open and no order is placed and also the amount of 128/- is deducted from my account. After 0ne hour I placed the order again and paid again and that time the order for shipment was placed. Here I attached the screenshot of both payments. Please check and refund me for my first payment.
      Delhivery customer support has been notified about the posted complaint.
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      They mail me for details still not resolved.
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        S
        sujeshshivan
        Dec 21, 2021
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        An order scheduled for return on[protected] and some person called me from the delhivery and asked me for my availability. and I am waited for one day to return my order. no one came for the order and after that no one contacted me . If check on there website they shows that executive was unable to reach you. whom should i contact for this complaint. no complain portal or contact number of delhivery executives or offices provided. and also every where there is bad delivery experience for the customers. what is the purpose of these people . if you cant provide us the service pleas quit your job and stay at home.

        dont make customers to beg for there needs.

        I faced this issue from Delhivery Courier Kanhangad.
        +[protected]
        +[protected]
        I got call from one of this number and they jst asked availability and gone. no other response no picking up of phone after this. and no customer friendly.
        Delhivery customer support has been notified about the posted complaint.
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          N
          Niyasahammed
          Dec 21, 2021
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          Address: Delhivery pvt ltd, haryana

          My order number [protected]
          Staus shows already delivered, i try to contact my times but not get proper answer
          Delhivery customer support has been notified about the posted complaint.
          Dec 21, 2021
          Updated by Niyasahammed           Delhivery status shows already delivered, but not get my order

          Dec 21, 2021
          Updated by Niyasahammed           Not resolved horrible experience from delhivery,
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            S
            Saniya333
            Dec 21, 2021
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            Address: Jevargi gulbarga Karnataka

            Product is not delivered yet to me tracking ID [protected]
            Please check with the delivery boy and my other products are also showing delivered but not delivered to me
            Delhivery customer support has been notified about the posted complaint.
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              S
              Snlb2
              from Charkhi Dadri, Haryana
              Dec 20, 2021
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              Address: Gurugram Haryana

              Please reference to ABW No [protected]. No contact was made to me and courier RTO. Please make it delivered as soon as possible. On any obstacle/query contact me on [protected]
              Delhivery customer support has been notified about the posted complaint.
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                G
                govindbindra
                Dec 20, 2021
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                Address: Bilaspur-HR

                The company has not updated the status of the parcel from yesterday and return of the parcel is urgent so I request them to kindly look into the matter and update and arrange return to the seller ASAP. Below are also attached screenshots that they are just postponing the dates to next day every day. No contact number for consumer support and no email communication with the courier company, Delhivery. Bilaspur-HR
                Delhivery customer support has been notified about the posted complaint.
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                  M
                  Moonbeams Light Gallery
                  Dec 20, 2021
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                  Pickup executive calls but doesnt come for pickup

                  Address: Bellandur, Bangalore

                  I have ecommerce business and I use different shipping partners to ship across India. Whenever I ship via Delhivery I have major issue with pickup. The pickup executive calls and confirms that shipment is ready but never shows up. Later if you try to call him he doesnt pick his phone. Executive number is [protected]. Same thing happened today, my shipment with AWB[protected] was expected to be picked up, he called but didnt show up. Now...
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                  M
                  Mehul2801
                  Dec 20, 2021
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                  Delivery missing

                  My package is already 7 days late i asked on twitter and on mail but they are only saying ill get it son the package contains my new router my old one died and today was my first exam i somehow managed it but they aren't helping when i asked them to give me address of the place where my package is near my location so i can pick it up they just ignored it i am just frustrated my exams are stopping in between i got warning coz of bad internet...
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                  S
                  Shanvikalkal
                  Dec 20, 2021
                  Resolved
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                  Resolved

                  Order is not pick up yet

                  Address: Achhej gaon. Jhajjar haryana 124106

                  My order is not pick up yetbsub order no. Is -- [protected], [protected], [protected] my phone no. [protected]...
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                  S
                  Shanvikalkal
                  Dec 20, 2021
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                  Address: Achhej gaon jhajjar haryana 124106

                  My order is not pickup yet
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    Saniya333
                    Dec 20, 2021
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                    Address: Jevargi, gulbarga Karnataka 585310

                    Tracking ID:[protected]

                    I have placed the order on shopee app and this is twice that my order shows delivered and I have not received any OTP or any call from delivery boy.
                    Even like other apps provide delivery agent number they didn't provided that too.
                    And on the top of it delhivery don't have any real customer support and their toll free number does not get connected easily if i get they don't have answer for it.
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 20, 2021
                    Delhivery Customer Care's response                     Hi, the shipment with tracking id [protected] has been delivered on 19-Dec. Please visit our website (www.delhivery.com) for any further assistance. Thanks
                    Dec 21, 2021
                    Updated by Saniya333                     No it is showing delivered but it is not delivered to me yet please check with the delivery boy as when we contacted the delhivery office in jevargi they said the tracking number is not showing anything in their system and my another product is also not yet received tracking ID is [protected]
                    Dec 21, 2021
                    Updated by Saniya333                     Where is your customer service support number and the one listed on your website is not ringing
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                      K
                      karanrk
                      Dec 20, 2021
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                      Address: Rajgarh Dhar MP, 14/40, Dalpura Marg, Rajgarh, Dhar, MP

                      Delivery Service Was Worst Service I Have Ever Seen.
                      Delivery Boy Wrong Update And Incorrect Update About Package.
                      Delhivery Costumer Support Does Not Give Any Proper Response.

                      Thank You
                      - Team Rk
                      Delhivery customer support has been notified about the posted complaint.
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                        A
                        AYUSHboss
                        from new delhi, Delhi
                        Dec 19, 2021
                        Resolved
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                        Resolved

                        Address: GURGAON

                        From past 2 days delhivery is not delivering my product and also it has delayed it by 2 days. It is still postponing the timings and i want them to delivery my product by tomorrow. Or else i am going legal on this matter.
                        Dec 21, 2021
                        Complaint marked as Resolved 
                        Delivery got delayed by 2 days and they were changing the delivery date and timings everyday until i complained here.
                        Delhivery customer support has been notified about the posted complaint.
                        Dec 20, 2021
                        Updated by AYUSHboss                         They changed the delivery date again.

                        Verified Support
                        Dec 20, 2021
                        Delhivery Customer Care's response                         Hi. We are working on your issue and will resolve it on priority. Thanks
                        View replies
                        Same case happening with me.
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                          A
                          Abhishek halkude
                          from Mumbai, Maharashtra
                          Dec 19, 2021
                          Resolved
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                          Resolved

                          This is my tracking id [protected]
                          I am very sad to say that today again this product i have not received and website is saying delivered yesterday my one product also not received but it is saying delivered
                          Please do anything my 2 products are missing but website is saying delivered
                          Dec 21, 2021
                          Complaint marked as Resolved 
                          Yesterday at 8 pm i have received my one product delhivery customer service also contacted with me by email Actually product has been bought by delivery boy delivery boy wants to use my product and this is very bad thing about delhivery I request delhivery courier to take strict action against delivery boy of that my product and you should give attention to all your delivery boys i am very very disappointed with your service i will never buy or sell with your courier service
                          Delhivery customer support has been notified about the posted complaint.
                          Dec 20, 2021
                          Updated by Abhishek halkude                           Waiting for your update still now i didn't got my product are you really going to deliver my product or should i complaint this incident in police station ? Beacuse because i dont know who is using this products under my name
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                            A
                            Abhishek halkude
                            from Mumbai, Maharashtra
                            Dec 18, 2021
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                            I have not received product but still it showing delivered

                            Tracking id [protected]
                            This product is going to deliver today but at 6 pm i checked then it shows product is delivered but whole day i didn't got any call from delivery boy or no one came at my address to deliver product
                            I have not received product but it is showing delivered i dont know where is my product but i want my product back wherever it is
                            Please i request you...
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                            S
                            Sangmami Lee
                            Dec 18, 2021
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                            Address: Kolkata

                            Product ordered from Amazon, courier service partner with Delhivery. Not even a single attempt was made for delivering the item hence status kept on updating "delay due to customer request", this a complete lie! I was never informed nor intimidated about delivery. This is the 2nd time it happened. Due to this very same reason i cancelled my previous order. And sadly this time courier partner is DELHIVERY again. A courier service does not want to deliver product, i need to know the reason for this! Here i provided photo proof of what kind of pathetic service provided by Delhivery courier
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              Abhishek halkude
                              from Mumbai, Maharashtra
                              Dec 18, 2021
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                              I have not received my product which is going to recive today but website is showing product is delivered and delivery boy also not contacted with me still how it can show product is delivered
                              [protected] this is tracking id
                              Delhivery customer support has been notified about the posted complaint.
                              Dec 18, 2021
                              Updated by Abhishek halkude                               Please can anyone resolve this my complaint please i am requesting delhivery to deliver my product
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                                D
                                Dhanyaa Varma
                                Dec 18, 2021
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                                I had ordered packets of baby food from SlurrpFarm. The tracking status shows it has been delivered after confirmation of OTP while neither any OTP was recd nor any delivery undertaken...
                                Delhivery customer support has been notified about the posted complaint.
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