Delhivery Complaints & Reviews

Hi,
The Delhivery agents in my hometown never deliver at the given addresses or even to the closest location. I’ve always had to go to their office which is a bit far from my place to receive my parcels. This is not the situation in other Delhivery locations in nearby towns. Could you kindly see to it that the agents out here follow the actual promise of Delhivery to deliver at the doorstep, or the closest location, instead...

Hello!

We need to register a complaint regarding a return shipment. It's been more than a month ever since one of our products via the Meesho app (under username: [protected]@theindianspirit.com) was set to be delivered back to our warehouse in Vidyavihar, Mumbai.

The AWB no. of the courier shipment is [protected] was tracking it down from your official website. We got to know that the package is in transit and is already arrived at the Delhivery facility on the 15th Of October.

The expected estimated day of return is set to the next consecutive day each time the team tries to look out for the package status. And yet even after the package has arrived in Mumbai's Delhivery facility, it has exceeded the time span of more than 20 days.

This unprofessional behavior is not acceptable as we are kept hanging to the tread of hope that the package will be delivered in the next 24 hours but no one shows up. If the package is misplaced by your logistic team we would like your department to settle things down by paying us for the value of our product in the package.

The shipment was booked from Bangalore to Raniganj via Shyplite and carrier was Delhivery.
The shipment was booked on 6th and on 10th of December 2021, it showed received at Dankuni hub, and since then, there has been no update with estimated date being pushed everyday. There is no way to contact them over phone and their complaint form on the webpage is never answered, a customer is left helpless and Delhivery does not care about it. on 17th December, Shyplite website shows the status as shipment missing, and still the carrier does not even care to inform us.
How can a company run without a contact option.

I have order some products from mango.com on 26th nov .. who e-mail me the tracker no on 3rd of November i.e.[protected]. As per their delivery partner DELHIVERY.COM. it's been showing that order is yet to pick up front merchant. However I have called and e-mailed the merchant and they have confirmed, that they have send the courier from their side .Kindly check .. my order is stl showing as order pickup pending since last 11 days ... I've been more than 11 days I have not received any update from the company and now I don't know to whom to contact or complaint

My purchase from Amazon with Delhivery reference number[protected] is still not delivered and have received no updates on when will it get delivered

Also there is no way on the Delhivery site an enquiry can be raised nor there is any contact number

Order was to be delivered on 10th December

I have sent a courier from the UK to Pune India via Delhivery one of the retailers from the UK. The name of the retailer is "Best Choice Cargo" He committed that it will get delivered within 14 days but it is still showing in transit. I was trying to find a support number on the website but this company do not have any support number to contact.

After looking for lots of complaints from customers, Now I have got fear that there...

Tracking i'd [protected]...

I booked my consignment on 22nd oct from debagram (west Bengal) to jodhpur it shows booked on 6th nov and till now it stuck in bilashpur . because of this i miss big order as it was a sample for order. also i face financial problem because of this almost 2 month and still no update Delhivery have no costumer care number where i can call when i tweet they reply we reply, we look but no update. now i need full compensation and my loss what i face because of that. My order got cancel because of delay in delver contracted goods. i attached some of the screenshot of tweet and consignment number please look into that and help me. tracking id is[protected]

I’ve been trying to contact Delhivery customer service or onboarding team for sober a month now. I’ve written 4-5 emails to their support team but haven’t gotten a single revert. Seems like they don’t care about getting new clients on board.

Tracking id[protected] and[protected]
These two orders aren’t being updated wrt their whereabouts and it’s been more than 2 weeks!!

I sent a water purifier from noida to indore through delivery doorstep service, I also took delhivery protect plan. The purifier got delivered but both the box and water purifier was damaged. I am trying to reach them but i am not getting any info from their side. My registered contact number- [protected]

Attaching receipts, product and box images.

waybill/tracking number:[protected]
company URL - https://direct.delhivery.com/br...

Is please urgently basic DelhIvery now immediately customer any compalan to day delivery now immediately

Not data updated please urgently basic help me immediately

AWB[protected],[protected],[protected]

Team : INDIA FAST SERVICES
Mo. No. : [protected]
Ph. No. : [protected]
Email Id : [protected]@gmail.com
Whatsapp : https://wa.me/c/[protected]...

Sir... My product has been ordered on 29 nov n hasnt been delivered yet by delhivery... The status has not been updated since 2 december...

I had placed an order with H&M apparels, and Delhivery was assigned as a courrier partner with the tracking ID ending with 8310.
The tracking went as per timeline, but on the day of delivery (15/12/2021), the status was automatically updated as delivered. I have not received my products but the status everywhere showed as delivered. I waited for an entire day hoping there will be delivery sometime in the day. But there was none.
I contacted the customer support, but their help is of no aid. They claim to have a POD which they will share with me in 24-48 hours, they haven't yet. How will they, when I never recieved anything in the first place!

How can you deliver anywhere, when I still have the OTP with me? Why do you share OTP with the customer when you self-update and never deliver the products?

Hi
I have placed an order in Myntra and it was delivered by Delhivery with the AWB[protected]. Mode of payment is COD and while attempting to pay thru phone pe, the transaction was successful and money got debited. Yet the delhivery person refused saying he didn't receive the payment. We paid again and took the parcel on the delivery guy promising to get the refund in 4-7 working days. It has been 15+ days and nobody is responding. Delhivery team lead- Nagaralu branch has spoken harshly questioning us why we had not maintained liquid cash in hand and instead chose phone pe. Visited office either but no one is responding.

My shipment with tracking ID[protected] is pending for pick up for last so many days and there is no response as to why it is being delayed for no valid reason. Can u please expedite the pick up

My Tracking ID is[protected]. My luggage had been picked from Lucknow and already reaches Bangalore on 13th however delhivery team is nether responding to my calls nor confirming of the delivery.
Once I am trying to track, it says rescheduled and just a few minutes before someone called to inform that one of the parcel has been misplaced by them thus they are rescheduling it.
Kindly address this on immediate basis as I am really not sure if product is in safe hands or not

From Assam, Guwahati. I have ordered a product from Meeso on 28.11.2021 .it was a prepaid parcel. it was assigned to delivery courier with AWB No.[protected]. My address was my official address. the product was out for delivery on 05.12.2021 i.e Sunday. As office was closed on sunday the delivery executive partner Name- Wahid who was assigned the delivery called me . I told him that office is closed today you can delivered it tom me tomorrow. he told me that i will show the product delivered and hand it over to you tomorrow. I gave him the OTP, he showed the product delivered. but till today i.e. 15.12.2021(Wednesday) he did not hand over the product to me. I called him many times .Every time he shows many excuses such as the parcel is kept in office, it is kept in godown, could not find it etc.

Kindly help me out.

I have booked a courier with Tracking ID[protected]
The product originally need to be delivered with in[protected] but till today it is not delivered and no response from the customer care team.

My Seller had placed the parcel on 6 dec 21 (AWB:[protected] and from that day the tracking site is showing the status as "Pick up not Done".
Where we called the courier service they are excusing with same reply always that it will be resolved soon and site will be updated.
Today when we took followup for same on call and from office the parcel is not yet dispatched or scanned for process.
Also the behviour of the person was so bad to explain that you don't know how much problems are we facing while working. So please don't tell us us how to work and deliver the service.
Is this something happening all over the Delhivery Courier Services, or there is some loop in Jodhpur office, that they are always giving excuses.