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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 97

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R
roshan12raj
from New Delhi, Delhi
Dec 13, 2021
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On December 13th, i was supposed to get my package received by Delhivery, which was internationally coordinated by ARAMEX. I was sent a 4 digit pin to be told to delivery agent when i was handed over my package.
however at 3:48 pm when i checked for update - the system showed that my package had already been delivered. I checked with my residential complex by i did not receive the product. IF i didnt provide the agent with pin and i didn't undersign it then how can it be delivered?
I immediately raised the issue with Delhivery, and also with aramex.
I want this resolved as soon as possible,
shipment ID (delhivery) - G[protected]
Dec 13, 2021
Complaint marked as Resolved 
Package was openly delivered without the confirmation pin and i was not contacted by the agent
Delhivery customer support has been notified about the posted complaint.
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    Nabhya Malhotra
    Dec 13, 2021
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    I just want to say that I didn't ordered anything from DELHIVERY and recieved a parcel today and payment method was cash on delivery. I want to return this product and want my 1200 rs back as soon as possible. The product is a used one and damaged.
    +1 photos
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      P
      Prashant Veersingh
      Dec 12, 2021
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      Anuj mishra an agent from delhivery picked up my return order..but has not updated it...its been 2 weeks he picked up the product.

      I have talked to him many times and he is saying that he will share the link with me that its been submitted...but he is lying and making excuses.

      Agent: anuj mishra
      Ph no: [protected]

      My order detail: Delhivery (AWB No.[protected]
      Delhivery customer support has been notified about the posted complaint.
      Dec 12, 2021
      Updated by Prashant Veersingh       ..
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        A
        amo andri
        Dec 12, 2021
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        Address: Apollo road

        My parcel has not been delivered its still in Guwahati hub n still no updates for the last 3days so kindly deliver the parcel Asap
        Delhivery customer support has been notified about the posted complaint.
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          B
          Biru Roy
          Dec 12, 2021
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          Order id 2112023N6AH1RY .The delivery boy not come to my home.and boy warning me cancel the order
          Delhivery customer support has been notified about the posted complaint.
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          Please action delhivery boy

          Bad rude behaviour - Comment #3931088 - Image #0
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            P
            Pooja29roy
            Dec 12, 2021
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            Escalation email regarding my order delay

            Address: Gurgaon, Haryana

            Really disappointing service from Delhivery. My AWB no. is[protected]. It’s sitting in Bangalore since 8th Dec & still not here as on 12th. I need an immediate call back with a status & exact timeline of my order on my registered number ASAP @delhivery @help_delhivery...
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            A
            amo andri
            Dec 12, 2021
            Resolved
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            Resolved

            Address: Apollo road

            My parcel which was supposed to get delivered on 10 Dec but still today no updates it's shows it's still in Guwahati hub but everyday I recv my other parcel this is the third time delhivery has failed to deliver the parcel on time.
            +1 photos
            Jan 14, 2022
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Dec 13, 2021
            Delhivery Customer Care's response             Hi, the shipment with AWB[protected] is expected to be delivered by 16-Dec. Thanks
            Feb 05, 2022
            Updated by amo andri             Thanks I have recv my parcel
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              H
              Hv60
              Dec 12, 2021
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              My hone address and landmark is available in product but the delivery guy and the Manager never agreed to come and drop the product, I always been told to come and collect the product from main road even though all other courier services will come and do home delivery.
              The manager behavior is pathetic and unprofessional if you agreed to come to the point then only they Will Bring Your parcel of else it will get returned.
              Delhiver guy should also understand that there job is to deliver product not cancelling the product.
              Delhivery customer support has been notified about the posted complaint.
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                G
                General Knowledge From Newspaper
                Dec 12, 2021
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                Order id :89658
                Tracking id :[protected]
                I have ordered a product via homafy on 1 dec 2021.
                Their delivery was via delhivery.The product was packed from homafy on 4th dec. But the courier partner put delay for pickup...Still in tracking it is showing Bilaspur from 10th dec...and no updates yet.
                Today is the expected delivery.and what is the use of getting it late, as that is for my friends marriage today
                Please take necessary action
                +1 photos
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                  S
                  SLhd
                  from Leh, Jammu and Kashmir
                  Dec 11, 2021
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                  Address: Choglamsar near Jiveytsal , Leh Ladakh

                  I received a damaged package. 2 items out of three were missing. The delivery agent told me that it was damaged earlier . I canceled the order on spot. The refund was initiated only for 1 item since only one item was returned back. 2 items went missing at delhivery office. It's disappointing and upsetting. I want my refund for the 2 missing items. DELHIVERY should take responsibility.
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    Satheesh Pillai
                    Dec 11, 2021
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                    Address: Maharashtra

                    Dear Team

                    My order id is 1167017_BMUM143284
                    Order placed on 6th december 2021
                    Track report Showing package arrived today early morning my nearest hub.. But Not yet out of delivery... I need to gift this package to some one (i already committed) yet to be not recieved my package... How irresponsible delhivery agent

                    Satheesh S
                    [protected]
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Dec 11, 2021
                    Updated by Satheesh Pillai                     Where is my package
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                      F
                      faisal5170
                      from Surat, Gujarat
                      Dec 11, 2021
                      Resolved
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                      Resolved

                      Sir/mam, my order for NUMBER: ******* and tracking number:[protected] has not been delivered yet to me for 15 days. Also, the status is showing that "Order refused or canceled by Consignee". But in reality, I have never refused or canceled this order, in fact, I have never got any call regarding the delivery of my order. So, I request you to deliver my product TODAY as soon as possible as it is urgent And also update the status of my SHIPMENT.
                      Dec 22, 2021
                      Complaint marked as Resolved 
                      poor service, without asking canceled my order.
                      Delhivery customer support has been notified about the posted complaint.
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                      Still didn't receive any comment or update
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                        P
                        Patilbhagya
                        from Hadapsar, Maharashtra
                        Dec 10, 2021
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                        Product status is delivered but it is not delivered.
                        AWB no.[protected]
                        Delhivery customer support has been notified about the posted complaint.
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                          A
                          Alka Gupta
                          from Jodhpur, Rajasthan
                          Dec 10, 2021
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                          Address: Vikas Gupta, Vikas Printing Press, 1702, Prakash Road, Nagra, AJMER-305001 Mob.9829261177📧 [email protected]

                          [protected] This is my deleviry id, the parcel was hold in godown itself for more than 10 days, everyday i was receiving msges for out for delivery, but no one called me and contactes me fir delhivery, alsoni received msg that your phone is unreachable or could not be contacted, today i went to delhivery godown searching all around …as no address or delivery boy contact no was present on google or in anynof their messages, today also i got msg of out for delivery, but i found the material lying in their foysagar road godown, I personally hv to pick the courier, this is reducalus.
                          +2 photos
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                            C
                            chvamsi
                            Dec 9, 2021
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                            I have raised retuen request in meesho on 27th november and same assigned to delhivery and delhivery didn't attempt my pick-up till yesterday. When I called delivery boy, he didn't agree to pick-up, same I have I requested in twitter then pick-up request was cancelled and again i have reinitiated return request from meesho, same again assigned to delhivery team #[protected].

                            I got below message today as delivery boy is out for pick-up.

                            your neha enterprises package with AWB [protected] will be picked today by agent [protected] - Delhivery

                            When I called him, again he refused the pick-up and behaved unprofessionally.

                            request been with delhivery since 27th november. How long they need to pick up. Really Worest service from delhivery
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Sahil J Thakur
                              from Mumbai, Maharashtra
                              Dec 9, 2021
                              Resolved
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                              Resolved

                              My order is yet not delivered

                              Address: Marve beach Malad west Mumbai 95

                              I was suppose to get my order on 4th of december'21 as per tracking and every single day the courier is going in transit and scheduling the courier for the very next day

                              The courier includes something very important and I am in need of the same. I will request you to kindly check on the problem you are facing on your end and why are you guys unable to deliver the same. By any means if you are unable to deliver my courier anytime...
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                              kpsiddharth
                              from Shillong, Meghalaya
                              Dec 9, 2021
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                              Address: Plot 5, Sector 44, Gurugram, Haryana - 122002
                              Website: delhivery.com

                              Delhivery was supposed to delivery my shipment vide AWB[protected] on 6th December in Shillong. Since the parcel reached shillong, their lazy delivery executives have not delivered at all. I have been emailing them multiple times daily begging to deliver it, but they kept lying saying it will happen in 24 hours. It has been 72 hours and still not delivered. Now they are not even replying to email. They dont have any consumer helpline number either. They are not assisting me in anyway, and it is affecting my personal and business. SCAM organization who are not taking ownership.
                              +1 photos
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                                A
                                Athul Ravindran
                                Dec 9, 2021
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                                I had purchased a shoes from Zara and I chose to return the product on 28th November. Even after selecting return option, their delivery boy didn’t pick up the product for 3 days and after calling their executive the product was picked. Now it’s more than a week and the product haven’t reached the retailer. I bought the shoes on 16th and Zara has a 1 month return policy. If the product didn’t reach the seller before 16th I won’t get any refund. What kind of parcel service are you providing. It’s the worst one I’ve even come across. I would really appreciate if you do what’s necessary.
                                +1 photos
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                                  V
                                  Vamsi37
                                  from Visakhapatnam, Andhra Pradesh
                                  Dec 8, 2021
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                                  Hi sir,

                                  I haven’t received the product which is shipped from crossbeats service team, here I want to complain both on crossbeats and Delhivery company as well. The product which is in warranty is not covered and asked me to pay 2500rs in return for service charges if not I have to pay return shipping charges to get my smart watch back, I paid it and they share shipping details and I haven’t received any product and not even a call, when I enquired with crossbeats they are telling the data will not be in the system after 1 week.
                                  +3 photos
                                  Delhivery customer support has been notified about the posted complaint.
                                  Dec 08, 2021
                                  Updated by Vamsi37                                   Hi sir,

                                  I haven’t received the product which is shipped from crossbeats service team, here I want to complain both on crossbeats and Delhivery company as well. The product which is in warranty is not covered and asked me to pay 2500rs in return for service charges if not I have to pay return shipping charges to get my smart watch back, I paid it and they share shipping details and I haven’t received any product and not even a call, when I enquired with crossbeats they are telling the data will not be in the system after 1 week.
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                                    C
                                    CHANDRA bna
                                    Dec 8, 2021
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                                    Sir delhivery not delivered my parcel and said to pickup from store and it reaches store on 6 dec but till now not received it and send message to receive from centre.
                                    And another parcel that order on same adress and it delivered but this not.
                                    Sir they provide mobile number that was switched off tracking id [protected] they also give fake mobile number sir pls help that order placed through shoee
                                    +3 photos
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