Delhivery Complaints & Reviews

They don't come to deliver the parcel if there is one or two customer at Tezpur Medical College. They simply say customer declined to accept the parcel.

Delhivery is such a worst courier company. They was supposed to delivered my product on 23rd and since then they are extending date to another day. Today is 3rd Jan 2022 and I didn't received it yet. They have such a worst service, they don't have proper mail or calling system to reach customer care. Delhivery hub is not so far from my home, hardly it is 4-5 km far. still they haven't delivered it.

I had already made payment on three days ago but still no one came for pickup. Daily the status is showing "pickup will be done today" but in the evening the status changes to "shipper not available" without even letting me know. I have not even received call from them, neither are they receiving my call.

I have booked office picked medicine delivery on 28 th December 2021 at DELHIVERY online portal, They have promised that medicines will b delivered before 31 st December 2021, But today 02/01/2022 11.35 P.M. my courier still not delivered . This DELHIVERY people continuously saying since 31 st December 2021 that courier will b delivered within 24 hours but it’s more than 72 hours & consignee still not get delivery

Hello,
On 15th dec, I have ordered a top from meshoo. I live in Shirgaon, Walwa, Sangli. My pincode is 416313, but the delivery boy denied to oarcel doorstep.
They said to collect your parcel from Nagthane which is 6KM away from my house. I have paid for my delivery service.
I hope you will take action on my complaint as soon as possible. Thank you.

The delhivery is showing continuously as the delhivery is rescheduled from 2 to 3 days. The tracking status ia not updated also.This ia really very unfair. It ia shoeing only delivery is rescheduled without any reason. The delivery is in bengaluru, and it is showing that the estimated delivery date as 2 jan 2022. How can this possible? The delhivery system is really slow. Really, disappointed from this slow and passive system of delhivery. Please try to resolve my problem.

I'm leaving in Andaman and Nicobar Islands and everytime I order something delhivery use to get the service for delivery...and this courier service is worse... because my every parcel comes here at my place and it use to get returned ...I dnt know what they r thinking ABT themselves my 1 parcel is here in port Blair Aries I and now it started showing its.in hold. I know this hold will continue till many days and after that it will get returned...why the hell this is happening...

I ordered a frame which was coming through the delhivery service
And the time period that was provided to me was 5-10 days and now it’s more than 25 days and I haven’t got any parcel.

It was a birthday gift for my fiancée and I didn’t got it till now
They do have a customer care number which is invalid
They are not even updating the tracking since 24 December 2021.
They are not even solving my concern on emails
I want to file a complaint against them that they are totally fraud

Hi, I have sent my parcel to India and now its with Delhivery facility hub in Noida. The Tracking number is [protected]. It is supposed to be reaching today before 10am to my parents house in Noida Sec -77, but till now it is showing the package is with delivery center in Noida. I wanted to know when the package will be delivered to sec 77 Prateek Wisteria in Noida..Call on [protected] URGENTLY!!

The delivery was supposed to be on 22nd december, but the tracking says it could not be attempted twice. i do not know why the courier individual is not contacting me after i receive the PIN. This has happened twice. I am leaving station tomorrow and I need the delivery ASAP.

Package with AWB[protected], booked on 9th from Pune to Aligarh via Pickrr. Reached Aligarh on 16th. But, marked return by Delhivery with reason " improper packing". No information provided to us as the customer. The package was properly packed in a heavy insulated styrofoam container. I shared the pictures of the package at the time of hand over to the delivery agent.

On repeated follow ups, Pickrr provided pictures of damaged parcel on 28th & today they say that Delhivery has marked package is lost in transit.
Delhivery does not provide any update at all. Their contact number is not available anywhere. Hence, they cannot be contacted on phone.

How is such a big package lost in transit suddenly after 3 days of sharing the pictures of damaged package? This is clearly a case of theft as such heavy packaging cannot be damaged unless done intentionally. We had also written "Handle with care" on the package.

Attaching pictures of the parcel at the time of handover to the pick up agent & of the damaged parcel provided by Pickrr.

This is totally unacceptable. They are stealing the packages of customers.

Hie,

I am Diksha, I had placed an exchange order on Ajio, product delivery was happening via delhivery.

Delivery boy came and took exchange product and told me that he will deliver the product next day. But, now he is not picking up my call also not delivered my products yet. I want delhivery to take strict action and provide me my delivery

Here are the details

My contact no: [protected]

Delivery person no: ‪+[protected]‬

His name is dhananjay

You can fetch my order details from my contact no, there is two tops in dark and light green colours which got picked up but haven't received exchange product yet.

Kindly do the needful thank you.

My order has not reached yet it's been 10days my ordr is not received delivery boy is not calling. And simply cancelling the order .

We created a shipment on 13 dec and it was supposed to be delivered by 19 dec but then it was delayed and new estimate delivery date was 22 dec but now it’s 30 dec. They haven’t delivered the product yet. We paid ₹1816 shipment fees. Now who will take responsibility if customer declines the order most probably it’s gonna be rejected now. Who will bear the RTO chatges and shipment charges? The package is in Chennai since 12 days or more. The tracking id is[protected]
The shipment was done through Shiprocket.

Hi,

I am Abhishek Gupta booked a shipment on 5th Dec 2021 from delhivery.com to Nagaland from Kolkata tracking no.[protected]. I have raised multiple complaints through mail but no one is replying every time they are saying shipment is untraceable kindly wait for 48hrs 25days already crossed and it was having Christmas caps.
Package value is around Rs.5000 need full refund.

AWB: [protected] ; My consignment suppose to be delivered by 27/12/2021. but still not delivered. Item reached to Bangalore hub. But not getting delivered. There is no update. Raised Queries but no response. Customer care no. never get connected.

This company is secretive about providing contact numbers for their customer service. Emails are either responded with a "we apologize for your frustration" or not responded to at all.
Delivery dates aren't met. Tracking system is bogus and deceptive false information is posted instead of factual. Packages lying at final destination for 4 days remain undelivered and every day the "estimated delivery" changes.

Inordinate delay in delivery the consignment. Repeated calls to staff go unattended. Haven't seen a worse courier - not sure why people choose Delhivery. Had a horrible experience - package was in delivery center for 10+ days - once in August and this is repeating in December now.

Delhivery
May I know what is the issue going on with you guys? Why one of our customer's courier packages is not getting delivered yet?
There is no progress at all. AWB number:[protected]
May we expect the delivery today? Highly unsatisfied with the service
There is no direct/indirect way to communicate with you guys.
It is getting delayed since last week.
This would really impact our customer feedback and this is really very bad.

My orders from home centre and Myntra have been returned as delivery agents from Delhivery do not contact the customers but when you track it it says consignee unavailable, called customer and all that but the point is the customer is never called. It's already taking too long for the order to reach our place but no intimation is given how s the customer supposed to know. The order is then returned by Delhivery