Delhivery Complaints & Reviews

I am a resident of HIG Dx. 187, Katara Hills, Bagmugalia Extension Bhopal-462043.

On 8 December, 2021 at 12:41 pm a Delhivery delivery executive named Siddharth came to my house and gave me a QR code to pay for a COD order. Since I have multiple deliveries delivered via Delhivery for Amazon I paid to Delhivery via UPI an amount of Rs. 1946.50 after which he handed me the package for one Snigdha Shrivastava, a resident of MIG 187, Baghmugalia Ext.

I promptly returned the package to him and informed him about his mistake. He immediately called his superior and informed me that the deducted amount shall be refunded in 48 hours and took the package from me.

Since then I have been continually pursuing him via whatsapp and calls but to no avail. I have also tried complaining to Delhivery but haven't been able to connect to their toll free number nor do they have a complaint mechanism for this issue on their website.

It has been 6 days and my amount hasn't been refunded. I humbly request you to refund the amount incorrectly charged by you due to the mistake of your delivery executive and oblige or else I shall be forced to seek redressal from the judicial system.

Sincerely,
Ashay Anand

I have booked for Pickup service which was supposed to happen on 10th December but till now the package has not yet been picked up and the status shows as shipper unavailable. Everytime it shows the delivery guy is out for pick up but never received a call from their side, and in the evening the status is always updated as Shipper unavailable.

On December 13th, i was supposed to get my package received by Delhivery, which was internationally coordinated by ARAMEX. I was sent a 4 digit pin to be told to delivery agent when i was handed over my package.
however at 3:48 pm when i checked for update - the system showed that my package had already been delivered. I checked with my residential complex by i did not receive the product. IF i didnt provide the agent with pin and i didn't undersign it then how can it be delivered?
I immediately raised the issue with Delhivery, and also with aramex.
I want this resolved as soon as possible,
shipment ID (delhivery) - G[protected]

I just want to say that I didn't ordered anything from DELHIVERY and recieved a parcel today and payment method was cash on delivery. I want to return this product and want my 1200 rs back as soon as possible. The product is a used one and damaged.

Anuj mishra an agent from delhivery picked up my return order..but has not updated it...its been 2 weeks he picked up the product.

I have talked to him many times and he is saying that he will share the link with me that its been submitted...but he is lying and making excuses.

Agent: anuj mishra
Ph no: [protected]

My order detail: Delhivery (AWB No.[protected]

My parcel has not been delivered its still in Guwahati hub n still no updates for the last 3days so kindly deliver the parcel Asap

Order id 2112023N6AH1RY .The delivery boy not come to my home.and boy warning me cancel the order

Really disappointing service from Delhivery. My AWB no. is[protected]. It’s sitting in Bangalore since 8th Dec & still not here as on 12th. I need an immediate call back with a status & exact timeline of my order on my registered number ASAP @delhivery @help_delhivery...

My parcel which was supposed to get delivered on 10 Dec but still today no updates it's shows it's still in Guwahati hub but everyday I recv my other parcel this is the third time delhivery has failed to deliver the parcel on time.

My hone address and landmark is available in product but the delivery guy and the Manager never agreed to come and drop the product, I always been told to come and collect the product from main road even though all other courier services will come and do home delivery.
The manager behavior is pathetic and unprofessional if you agreed to come to the point then only they Will Bring Your parcel of else it will get returned.
Delhiver guy should also understand that there job is to deliver product not cancelling the product.

Order id :89658
Tracking id :[protected]
I have ordered a product via homafy on 1 dec 2021.
Their delivery was via delhivery.The product was packed from homafy on 4th dec. But the courier partner put delay for pickup...Still in tracking it is showing Bilaspur from 10th dec...and no updates yet.
Today is the expected delivery.and what is the use of getting it late, as that is for my friends marriage today
Please take necessary action

I received a damaged package. 2 items out of three were missing. The delivery agent told me that it was damaged earlier . I canceled the order on spot. The refund was initiated only for 1 item since only one item was returned back. 2 items went missing at delhivery office. It's disappointing and upsetting. I want my refund for the 2 missing items. DELHIVERY should take responsibility.

Dear Team

My order id is 1167017_BMUM143284
Order placed on 6th december 2021
Track report Showing package arrived today early morning my nearest hub.. But Not yet out of delivery... I need to gift this package to some one (i already committed) yet to be not recieved my package... How irresponsible delhivery agent

Satheesh S
[protected]

Sir/mam, my order for NUMBER: ******* and tracking number:[protected] has not been delivered yet to me for 15 days. Also, the status is showing that "Order refused or canceled by Consignee". But in reality, I have never refused or canceled this order, in fact, I have never got any call regarding the delivery of my order. So, I request you to deliver my product TODAY as soon as possible as it is urgent And also update the status of my SHIPMENT.

Product status is delivered but it is not delivered.
AWB no.[protected]

[protected] This is my deleviry id, the parcel was hold in godown itself for more than 10 days, everyday i was receiving msges for out for delivery, but no one called me and contactes me fir delhivery, alsoni received msg that your phone is unreachable or could not be contacted, today i went to delhivery godown searching all around …as no address or delivery boy contact no was present on google or in anynof their messages, today also i got msg of out for delivery, but i found the material lying in their foysagar road godown, I personally hv to pick the courier, this is reducalus.

I have raised retuen request in meesho on 27th november and same assigned to delhivery and delhivery didn't attempt my pick-up till yesterday. When I called delivery boy, he didn't agree to pick-up, same I have I requested in twitter then pick-up request was cancelled and again i have reinitiated return request from meesho, same again assigned to delhivery team #[protected].

I got below message today as delivery boy is out for pick-up.

your neha enterprises package with AWB [protected] will be picked today by agent [protected] - Delhivery

When I called him, again he refused the pick-up and behaved unprofessionally.

request been with delhivery since 27th november. How long they need to pick up. Really Worest service from delhivery

I was suppose to get my order on 4th of december'21 as per tracking and every single day the courier is going in transit and scheduling the courier for the very next day

The courier includes something very important and I am in need of the same. I will request you to kindly check on the problem you are facing on your end and why are you guys unable to deliver the same. By any means if you are unable to deliver my courier anytime...

Delhivery was supposed to delivery my shipment vide AWB[protected] on 6th December in Shillong. Since the parcel reached shillong, their lazy delivery executives have not delivered at all. I have been emailing them multiple times daily begging to deliver it, but they kept lying saying it will happen in 24 hours. It has been 72 hours and still not delivered. Now they are not even replying to email. They dont have any consumer helpline number either. They are not assisting me in anyway, and it is affecting my personal and business. SCAM organization who are not taking ownership.

I had purchased a shoes from Zara and I chose to return the product on 28th November. Even after selecting return option, their delivery boy didn’t pick up the product for 3 days and after calling their executive the product was picked. Now it’s more than a week and the product haven’t reached the retailer. I bought the shoes on 16th and Zara has a 1 month return policy. If the product didn’t reach the seller before 16th I won’t get any refund. What kind of parcel service are you providing. It’s the worst one I’ve even come across. I would really appreciate if you do what’s necessary.