I am filing this complaint against Delhivery for an unreasonable delay in delivering my shipment (Tracking ID:[protected]. The promised delivery date was December 17, 2024, but even after 15+ days, the shipment remains undelivered.
I have raised multiple tickets with Delhivery, but each time I am given the same generic response to "wait 48-72 hours" with no resolution or clarity about the status of my shipment. The delivery date on their tracking system keeps getting pushed daily, and there has been no concrete action to resolve this issue.
This level of service is unacceptable from a reputed logistics company. The shipment is urgent, and such delays have caused me significant inconvenience and frustration.
Resolution Sought:
• Immediate delivery of my shipment.
• A formal apology for the delay and poor service.
• Compensation for the inconvenience caused due to this unreasonable delay.
I urge the concerned authorities to take strict action against Delhivery to ensure such incidents do not happen in the future.
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