[Resolved]  Delhivery — Delayed delivery and no response to mails for past 12 days

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days with no whereabouts of my table, when I called or mailed them regarding the same they will not give explanation and valid reasons for this and will just say sorry for inconvenience caused. Now for past 5 days they have stopped replying to my mails. The shipment is still stuck at 'in transit' and says will be delivered the next day, but every morning it just delays by one more day. These guys will not reply if asked and even won't message the customer to make aware of any issue if it has occurred.
I’ve read online about their reviews and there are so many customers like me who are complaining about their overall service and customer experience and are facing the same issue as faced by me.
Please help
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Aug 17, 2023
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
 
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