Delhivery Complaints & Reviews

Address: Amazon

I ordered a product from Amazon which was shipped via Delhivery (AWB: [protected]).

The original delivery date was 28 July 2025. However, Delhivery silently changed it to 29 July without informing me. As of now, the package is still stuck in transit and hasn't even been marked "Out for Delivery".

I have tried to contact Delhivery through their toll-free number, email, and app but received no help.
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My name is Karthik
Package ID:[protected]

My package was picked on 15th. Today it's been 11 days but the delhivery staffs yet to deliver my package at the updated address "Zolo Ostro" Bangalore. This company is maintaining a delivery app, in which, the delivery date of my package is modified to the next day on a daily basis. And there is no actual update on this or any support from Delhivery customer care.
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Address: Kota, Rajasthan

To Whom It May Concern at Delhivery,

I am writing to formally lodge a complaint regarding the significant delay in the delivery of my prepaid parcel, an electronic item, with AWB tracking number #[protected]. The shipment was picked up on July 19, 2025, with an initial promised delivery date of July 24, 2025. However, the delivery date has been extended three times without any clear communication or justification from your...

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I am filing this complaint against Delhivery Courier Services for failing to deliver a package booked via their Express Delivery service, and for causing unnecessary mental stress, false promises, and repeated delays.
Shipment Details:
Origin: Nashik, Maharashtra
Destination: Delhi
AWB Number: ******6045
Booking Date: 12th July 2025
Scheduled Pickup Date: 13th July 2025
Actual Pickup Date:...

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As i have placed my order on 11th july for delivery my clothes and personal items from Gurgaon to Bangalore as per express delivery it should delivered by 15th july 2025. and it was showing same day pickup but pickup done two days late by 13th july 2025 and now i should get delivery by 16th july 2025. but still there is no updates and now in their app it is showing package will be delivered by 19th july 2025. they charged for express delivery...

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Seller Sent me a fake/Damaged product which is delivered by logistic partner "Delhivery".

I had made COD payment of Rs9500 to Delhivery QR.

Please Stop my payment getting settled with seller....

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Dear Delhivery Team,

I am writing to raise a serious concern regarding my parcel with AWB #[protected]. According to your tracking system, the shipment is marked as "In-Transit" with a note that the delivery executive was unable to reach me in Jalandhar. However, my delivery address is clearly mentioned as:

Quarter No. 488/D, Type 2,
Rail Coach Factory,
Kapurthala

Despite...

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I am writing to escalate an issue regarding my shipment that was scheduled for delivery on 28th June 2025. It has now been over 10 days, and the parcel has still not been delivered to my address.

The tracking status continues to show "delivery area is restricted, " which is incorrect — there is no restriction in my area. Moreover, the delivery agent has neither contacted me for address clarification nor attempted...

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Awb [protected] it is clear that you have policy not to listen to customers.
Your delivery agents put fake remarks
5 days is post delivery is new rule. System didnot allow creating ticket from order page. Customer repeatedly states she didnot receive it. Remark is fake your pod image looks fake. Pl have more robust delhivery proof - either based on otp or have customer write his/her name with signature on aper sheet like...

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Address: Krishna Kumar Nirala , 709 B Ghitorni Maruti Chowk , New Delhi 110030

I have placed the order of LLPCM13 Cordless from Reward big Loyalty Solutions PR (AWB [protected]).
In this regard, the above items not yet received till date, but one msg is received delivered.
Did you not understand that it is appropriate to take the OTP confirmation from the customer?
If you have received an OTP, from which mobile number did you receive it and when?
To whom did you hand over the items? Please...

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Delivery not done but marked as delivered. receiever found the delivery guy and he told that the item has been delivered to wrong person. then he refused to help them get it and started being rude. his pictures were captured and shared with delhivery on ticket id J[protected]. But delhivery has not taken any action. we keep getting an automated response saying that we are looking into it. There is no escalation even for a serious case...

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Address: Greater Thane, Mumbai City, Maharashtra

AWB[protected]
Consignment booked from Bangalore on 25/5/25
To be Delivered in Mumbai in 5-6 working days
Content: Clothes and personal items
Portal Showing reached Thane Hub on 28/5
Everyday changes delivery slot to next day
Have sent several Emails got same response we " we have escalated the matter your shipment will be connected at the earliest"...

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Delhivery is getting an LG order that we have to reject but the phone is not mapped to the order/ AWB. I cannot call the phone IVR because it won't let my call go through, I downloaded the app but again no support because of the phone issue. The last four digits of the phone on Delhivery.com tracking are incorrect. So, how will the delivery agent call me. And, I am reading that Delhivery does not require OTP. So, what if the agent just...

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Address: Gurgaon, Haryana, India

I placed order on vastrado (clothing brand) and exchange pickup have to pickup by the courier Delhivery but the pickup is not done till now.
in morning the app shows the executive will pickup the item today and same evening the app shows that i was unavailable for the pickup which is total stuidity to me because there pickup agent never responding to call or none of call came to me form there sides.
these problems are done like...

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I have book a parcel on 13th of may 2025 Delhivery direct is the worst courier service I have ever seen
Pathetic customer service
My courier was picked on 14th of may 2025 September
And in the beginning I was told that my courier will be delivered by 218th may 2025
I waited till 29th may 2025 but the courier was not delivered and delivery date was shifted in application
I waited for one more day but the...

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The package was picked up from Gurgaon and has to be delivered to Greater Noida but first the shipment got late and now every day the order status is updated "out to delivery" in the morning and "order delivery failed" in the evening. There is no actual way to reach the delivery guy, and no one even comes to deliver.
My order either has been lost or stolen. Please look into this Delhivery.
The Shipment id is AWB[protected]....

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Address: Gurgaon, Goa, Mumbai, Bangalore

On 23 May, through the company’s website I had booked a parcel for pickup from Siliguri to be delivered to Chandigarh. PIN code of both source and destination locations was fed in the website and accordingly cost calculated was paid. This was an amount of ₹ 491 which was made through Google Pay transaction id CICAgKiohYu2NA and UPI transaction id[protected] at 1329 hrs. At 1430 hrs confirmation msg was received on my registered mobile...

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Delhivery lost my shimpent which was worth 8k, how can one company be so careless?
Do they bear no responsibility? This is not at all acceptable and has caused a lot of trouble.
AWB[protected]...

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Delhivery Lost My Express Parcel with Urgent Documents â€“ No Accountability, Delayed Response.

I am filing this complaint against Delhivery Limited, a logistics and courier company, for mishandling and ultimately losing my express shipment containing important original documents. My experience has been extremely frustrating, negligent, and unprofessional.

Shipment Details:
AWB Number:[protected]br...

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I placed an order for the resonate WIfi UPS through amazon and the bridge cable was missing so amazon helped raise a return request on 5th May. The pick up does not show up on the amazon app as it shows as "Will be scheduled by carrier" which is Delhivery.
The item was supposed to be picked within 3 days as per amazon but nobody did until yesterday so I called amazon and they placed another request to pick up the item and asked me...

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Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 3

Too much delay in delivery no response no update

Package intentional delay - regarding

Complaint Regarding Delayed Shipment (AWB #2827768264080)

Non-delivery of express shipment and repeated ignorance by delhivery (Awb *6045)

Clothes and personal items

Please Stop my Payment getting transfered to fraud Seller, COD payment I had made to logistic partner "Delivery"

Urgent complaint: parcel not delivered awb #22784710563662

Urgent escalation undelivered shipment & lack of communication awb no. 3036813739094

Fake remarks customer denies receiving it.

Lifilong llpcm cordless not yet received till date

AWB 35580610010242 faked as delivered

Parcel not delivered even after 12 days

Phone number not mapped to my delhivery awb

Pickup of return item cancelled - AWB: #8906110485520

Lost My article

Delivery failed status without attempting delivery

Non pick up of prepaid shipment

Delhivery lost my shipment

Original Documents

pickup of return item cancelled - tracking id: 14931212094050

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 3

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