Delhivery
Delhivery Pvt. Ltd.
Customer satisfaction rating: 22%
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1689
COMPLAINTS
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Delhivery Customer Care

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Address
Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
218
down
216

Phone:
Phone:
up
247
down
248

Additional info

Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai

Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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22%
Complaints
1689
Pending
0
Resolved
349
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 09:00 pm
Tue 08:00 am - 09:00 pm
Wed 08:00 am - 09:00 pm
Thu 08:00 am - 09:00 pm
Fri 08:00 am - 09:00 pm
Sat 08:00 am - 09:00 pm
Sun 09:00 am - 06:00 pm

Delhivery Complaints & Reviews

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Package was supposed to be delivered on 14 oct but still didn't received. I have asked for shipment center address but no response
Oct 19, 2021

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    My name is Arshi I live in Jhansi (UP) I ordered a product from Meesho and the product was delivered by your delivery...
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    They were supposed to deliver my product on 17th October 2021 which I placed on 10th October 2021. The product Is stuck in...
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    I am the founder of Microchipz Solution, it's an IT Peripheral company wherein we have to ship out or bring products from...
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    I have placed an order on 12th October 2021. It is being delivered by Delhivery. From the 14th of October, I cannot track the status of the product and they are not reachable by any means. I have mailed them but to no use. Please provide resolution to this. The tracking id is[protected].
    Oct 18, 2021

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      The executive named DANISH came to pickup my order because I denied the pickup earlier to another executive for his misbehaviour with me .
      Despite of such grave complaint this executive danish also mistreated me and talked in the most rude way possible. Told me how I am bothering him and everyone and threatened me about the pickup.
      Kindly look into this behaviour of your executives now or otherwise I’ll have to take other legal help now.
      Oct 18, 2021

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        Dear sir i am receiving daily message for delivery of my cheque book but from 5th of october the same is not getting delivered. No person had visited us to deliver but we are getting messages of returned. This was happened thrice. Please get this check and deliver the same on priority. I feel a very poor service of your courier.

        My AWB NO Is[protected]
        Oct 18, 2021

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          Shipment with AWB No:[protected] has been booked from Pune to Calicut Kerala, via Maruti courier (Mr. Rahul Davanghe [protected])...
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          Wrong parcel was picked up by Delhivery's delivery executive on behalf of Bata on August18, 2021. Instead of picking up the Bata parcel the executive took another parcel which was supposed to be returned to Amazon without verification which was later realised. I consider this as very irresponsible behaviour from a well reputed company like Delhivery and its delivery agents.

          I expect the parcel which was incorrectly picked up to be returned back to me.

          Had also raised a complaint for the same with Bata bearing complaint number: 95204, where even Bata doesn't seem to have provided any solution.

          The Bata package AWB is[protected], and was picked up by Delhivery agent [protected].
          Oct 18, 2021

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            My goods have not arrived yet. Since then lying in bhagalpur. Its been more days than expected otherwise I strictly action...
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            My RBL card was on the way to deliver and the delivery person took back and behaved rudely and threatened me that he will...
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            Maine 1 iphone 12pro max purchase kiya tha
            Wo duplicate copy nikla
            Contact karne pr koi response nhi mila aapke office gya seller ki details lene to mana kr diya nhi de skta kafi time se mahino ho gye hai aur pta nhi kr paye
            To aise me aapki company badnam hogi aise fraud logo ke sath agriment kyu kiya hai
            Mujhe uski details chahiye company uttar pradesh ke kanpur district ki hai jo ki fake address par hai to
            Mujhe uski bank details se address aur nam chahiye
            Please help me awb number[protected]
            Company code green 0042083 hai
            My contact number [protected]
            Mujhe sirf paise chahiye 15.500 ka product hai jo abhi bhi seal pack hai
            Plz help me
            Oct 17, 2021

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            Delhivery customer support has been notified about the posted complaint.
            Hi, please drop an email to customer.[protected]@delhivery.com with the AWB. Thanks
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              Sir/Mam My order id no.[protected] is not delivered. Your courier boy didn't call me but he made a update that consignee...
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              Tracking ID[protected]
              Mobile NO. - [protected]
              They delivery of the product is due for many days.
              Oct 17, 2021

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                Order was supposed to be delivered on 14th October, 2021 and it is 17th October and still has not reached the destination yet and now it is showing cancelled or refused I have not recieved a single call.

                I can't contact Delhivery since they don't even have a support number.

                I have to bear a huge loss because of this unethical work they're doing. Delhivery must be Should be shut down ASAP
                Oct 17, 2021

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                  I ordered a Sweatshirt from PeterEngland.com and it was to be delivered on 10th October till 8 PM but on 10th October at 7:59PM...
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                  Delhivery generally don't pick up parcels and they update regularly shipment is not ready. This happens 2-3 times in a week....
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                  4 of my parcels are stuck in the hub near to home for past 4 days. There was not even a notification from Dehlivery. I had raised query for past 3-4 days in their website, which was not even answered. They don’t even have a toll free number to contact them

                  Tracking ID of Parcels are
                  [protected]
                  [protected]
                  [protected]

                  The parcels are in an average transit period of 17-20 days. One of the poorest service providers in Courier. I repeatedly tell people don’t send couriers via delhivery. People are fooled by their sugarcoated words.
                  Oct 17, 2021

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                    Delivery could not be attempted[protected]
                    Previous delhivery courier deliver to same address
                    [protected]

                    on 18 Sep, 2021
                    Oct 17, 2021

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                      I have ordered some electronic goods from Vedant computers on 6th of Oct 2021 Master Order ID # 157782 They shipped the product...
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