Delhivery — Delayed Shipment and Poor Customer Service

Website:

www.delhivery.com

I am writing to express my deep frustration and disappointment with the services provided by Delhivery. I had a shipment with Shipment ID:[protected] that was supposed to be delivered within 24 hours, as assured by the customer support team through Ticket ID: [protected]. However, it has been three days, and my parcel is still undelivered with no valid reason provided for the delay.

The lack of communication and failure to meet the agreed-upon delivery time has caused significant inconvenience. I have patiently waited and given Delhivery several chances to resolve the matter, but there has been no progress.