Delhivery — delayed shipment in goa

Delhivery picked up two shipments for Goa on the same day.

It has delivered to this address many times before. Even so, I made the address more specific on 15th.

One was delivered on 16th of December. Waybill:[protected]

The other has still not been delivered and says it will be delivered on the 21st. WBN:[protected]

Delhivery has ZERO recourse. They change/advance the date of delivery and then call it on time. All complaint numbers tell you they are on time. There is nothing you can do.