On 29th Jun'2024 got SMS from Delhivery along with OTP. We have ordered multiple orders from different E-Commerce. When I got SMS, I was Out of Town and forwarded SMS to my Spouse. Delhivery person came and said that its COD, My Spouse tried to reach on before collecting product, but i was unable to reach over phone. Finally she paid amount and collected product after sharing the OTP. When we the product, we were shocked with items, since we didn't order those items(product). There is no invoice copy in the parcel. There is only one label outside the parcel with shipment details and AWB, Seller Name and SRT. we were shocked after seeing the seller details. Seller name is Delhivery and address: SRT. its booked by Delhivery only, But at the bottom return address mentioned as: 205, Mahavir Industrial Estate, Station Road, Bhestan, Surat. Searched in google, here is no seller information available with this name.
I am tried to reach Delhivery over E-Mail, they are sharing seller phone numbers and asked for return my money.
Looks this is scam started by Delhivery only. If this is not scam, why Delhivery is not sharing Seller details when customer asked. Here either seller might have came you office and booked the parcel and you might have reach seller shop to collect it. Both ways you must collected contact details. how come your Delhivery accepted this parcel.
Please return my money and collect the product.
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