Delhivery — Multiple delays in delivery of my parcel

I booked a shipment with Delhivery (AWB#[protected] on 23 Nov 2024 for pickup on 24 Nov 2024. However, the pickup was delayed multiple times and finally occurred on 27 Nov 2024.

The parcel, containing essential winter clothes, blankets, and a printer, arrived at Delhivery's Noida facility on 30 Nov 2024, the initial delivery date. Since then, the expected delivery has been delayed seven times (to 02 Dec, 03 Dec, 04 Dec, 05 Dec, 06 Dec, 07 Dec, and still not delivered). My shipment is repeatedly moved between Noida and Sikandrabad without any proper resolution.

As a student, this delay has caused me immense inconvenience, especially since these items are crucial for the winter season. Delhivery's customer service is unresponsive, adding to my frustration.