Delhivery — Regarding return of stuff

I received a product on saturday 27th May and which was ordered from facebook advertisement. I recieved bogus item in it and want to return I contacted my local delhivery office they told me to give a return application in written along with aadhaar and AWB no.
I submitted a letter with aadhaar and AWB no same day but now they are not responding and I am very much dissatisfied.
aadhaar no[protected]
AWB no [protected]
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Got any resolution?
Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.

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