[Resolved]  Delhivery — Lost Packet by Delivery Boy

Have you not even seen my ticket? Why did you closed it without checking on Delhivery panel? I had raised the ticket because my package, which the delivery boy had already picked up, had no updates for two days. When I called my nearby Delhivery office, they informed me that my package was kept at their office, and now it's missing. They either need to return my package or provide a refund. This resolution is unacceptable. The clothes in the package were expensive, and your service is so poor that my package got lost.
From November 2nd to November 18th, there has been no update on the whereabouts of my package.
Additionally, if I do not receive a satisfactory resolution, I will take serious action.
If you need any information related to this, I have both the office number and the delivery boy's contact. You can contact them to verify the details. AWB no.[protected] .Either return my packet or refund my money.
#worst service #worst experience
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Nov 18, 2023
Complaint marked as Resolved 
Have you not even seen my ticket? Why did you closed it without checking on Delhivery panel? I had raised the ticket because my package, which the delivery boy had already picked up, had no updates for two days. When I called my nearby Delhivery office, they informed me that my package was kept at their office, and now it's missing. They either need to return my package or provide a refund. This resolution is unacceptable. The clothes in the package were expensive, and your service is so poor that my package got lost. From November 2nd to November 18th, there has been no update on the whereabouts of my package. Additionally, if I do not receive a satisfactory resolution, I will take serious action. If you need any information related to this, I have both the office number and the delivery boy's contact. You can contact them to verify the details. AWB no.-2827735592744 .Either return my packet or refund my money. #worst service #worst experience
Delhivery customer support has been notified about the posted complaint.
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