Delhivery — Request for Return of Parcel

Hello Team,

I am writing to raise a concern regarding a courier sent through the Porter application under the All India Services. I had booked a parcel delivery from Mira Road, Thane to J P Nagar, Bangalore on 29th March 2025. However, the parcel has still not been delivered. After multiple follow-ups over the past few weeks, I was informed today, on 18th April 2025, that the parcel has been lost in transit.This is extremely disappointing and has caused considerable inconvenience. I request your urgent assistance in resolving this matter. The parcel contains important items, and I need it to be delivered to the Bangalore address as soon as possible. Please find attached a screenshot with additional details regarding the booking and tracking.

Looking forward to a prompt resolution.

Thank you.

Regards,
Akshata Praful