Delhivery — Shipment not delivered till now AWB NO[protected]

My shipment by Delhivery courier with AWB NO[protected].

and their delivery agent is updating false status from 3rd Aug 2023 like customer not locate and even today also he has not delivered and he update status delivery cannot attempt.

and i have already log customer care regarding issued the also iam not geeting any up date,

thanks and regards,
Namrta raj
[protected]/[protected]