[Resolved] Delhivery / Ssn Logistics — not delivered

Kiran jo joseph

from Kottayam, Kerala

Address:

Kollam, Kerala, 683513

I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly and i’m not sure if they are even going to deliver my tv. My tv tracking number on delhivery is[[protected]].

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Feb 3, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We regret to inform you that your Pincode is not served by us and hence we can't extend our help in this regard. Please contact your merchant to close this issue.

Thanks & Regards,
Team Delhivery