| Address: Landmark, Delhivery Limited. Survey no. 221, Village Kolathur, Hobli, behind Satya Sai Public School, Kasaba, Taulka, Hoskote, Bengaluru, Karnataka 56 |
Dear Team,
I am writing to formally lodge a complaint against Delhivery regarding the non-delivery of my parcel with AWB number[protected].
Since 21st November, I have been receiving daily updates stating that the parcel is "Out for Delivery." Despite contacting the delivery personnel multiple times, each of whom assured me that delivery would occur the same day, the parcel remains undelivered. Efforts to resolve the matter by raising multiple tickets with Delhivery’s support team have been futile, and no proper resolution has been provided.
This repeated delay and lack of action from Delhivery are causing significant inconvenience, and I suspect negligence on their part. I kindly request your intervention to ensure the parcel is delivered promptly or appropriate compensation is provided.
Attached are supporting documents, including tracking details and communication records, for your reference.
Thank you for your assistance.
Sincerely,
Ayan Ghosh
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