Delhivery — Unjustified Amount at time of delivery Rs5460/-

Address:

Delhi

Recently I shifted some furniture items from Delhi to Srinagar through KSInternationalDCB2BRC Delhivery Small World under Delhivery Courier Service Agent Cell No. +[protected] and amount fixed was ₹8000/ and accordingly I made payment and he shared LR[protected] for 8 items on 11 feb 24.
On 15th Feb 24 he told me to pay extra ₹2000/ - due to extra items/packaging charges which actually was not the case but being on receiving end I made the payment .and when I enquired him about the shipment update he told me that earlier LR has been Cancelled now you track through LR[protected] and when I tracked it it showed me that shipment has been returned as per shippers instructions . Then I called him what's going on he told i have sent them message it will be returned to your address . Today I was surprised when delivery boy came to my address and told me to pay ₹5460/ - as shipment was returned which is quite unjustified. the scam was planned by Agent Cell No. +[protected] as Tracking details were never linked with my Cell No . and No earlier attempt was made to deliver the product which can be assessed from tracking details of AWB [protected]