Delivery Courier — wrong status update

Address:

Surat, Gujarat, 394180

Hello sir,
I got two messages from delhivery on my phone showing that two of my products have been delieverd which I ordered on club factory, one of its on 1st and the other one was delievered on 2nd December at 2:22 pm but I did not get any of the two products. when I called carrier boy of delhivery he behaved very rudely. I also contact to customer care of delhivery But I didn't even get any satisfactory answers from them too.