Dell India Complaints & Reviews

Dell Service Tag: 4TKXVM3 [Case Number :[protected]/Service Request: [protected]]
Dell Support team accepted to replace new Alienware MC15 Laptop but after that no messages from them since a week is gone
I have handed over my laptop to the show room from where i have purchased

No messages from the dell company .
what to do . how long i have to wait my time is wasting
Please do the needful
thanks...

I bought this new dell vostro 3400 laptop
after 15 days i began to face sound issues in newly purchased laptop
After raising 3 request to dell technical support, my issue still not resolved
all my efforts and money are wasted
their technician donot respond swiftly and whenever they tried solution they were not able to resolve it premanently

Its a poor product and poor service from dell...

My name is Dhruvi Shah and I am writing you to express my dissatisfaction towards the dell product that I purchased - Dell G3 gaming laptop, on 23.10.21 from Croma, Maninagar Branch, Ahmedabad. Within a year I have been facing multiple problems with the product and also highly dissatisfied with the service . This problems have been recurring and I am not getting any permanent solution from the service center . I registered a complain in the...

Dell inspiron 15 7510 purchased for online class of student. Dell Order No:[protected], Customer No[protected], Invoice No [protected] Invoice Date: 21/01/2022 Rs 83, 190/-. Laptop was faulty. On complaint dell person visited home sealed it on 04/02/2022 and told that it will be replaced immediately. Despite of more than 20 calls and several email Dell service did not bother not took the students study matter seriously. On Dell site customer...

My keyboard is not working on home screen otherwise working on other apps...

I had purchased a Dell Inspiron 15 5510 laptop on July 2021, The speakers in the laptop was making certain distorted noises when I played videos or music. I had reported this issue with Dell by November, and they had asked me to install a series of drivers, after that to reinstall the OS in my laptop.
When none of this worked, they sent engineers to replace speaker and motherboard of the laptop and it still did not rectify my issue.br...

I purchased dell laptop on 12/02/2022. Within a month camera stop working. After that i call customer care and she suggested to do some testing, after that windows booting also not happening. Customer care informed that windows got corrupted . I have to reinstall it and steps has been provided by email. Why can not dell service center provide services to installed the windows during warranty period. This laptop in only used for online classes...

Serial Number : HHZ8RG3

I have raised my issue https://www.dell.com/community/notes/privatenotespage but didn't got positive response on this . This laptop was charged more than Market price where no cash back was given which is on online . I have attached information attached below....

I have purchased the Dell system for 60000 Rs on Feb 4 2022 along with Microsoft Office 2021 package. It should be activated right after purchase of property and if not then at least within a month of purchase. but it has crossed a whole month and above that Its been 2 weeks since I have shared this issue with Dell team but every time they are stretching it saying "I completely understand the concern, as we've escalated the request to the...

My employer is giving the fake promises and fake information. He is cheating on me....

I had visited a Dell exclusive store on 8th March at about 1.00 pm situated at a Dell store at Kankurgachi ( beside Romeo saloon (
Building, 188, Krishna Kuthi, 1E, Maniktala Main Rd, Kolkata, West Bengal 700054 . I was patiently waiting for my turn to get service. I wanted to repair my laptop (dell ). On my general enquiry made to the store in charge I have received very awful behavior. He abused me verbally . Insulted me mercilessly...

I would like to add by horrible experience with Dell customer care . Would like to present my experience by point wise
1) Purchase Dell laptop in USA from Costco Site on Dec 16th 2021 which has basic warrantee for 1 Year.
2) Had some issue with Laptop and went to Dell service center.
3) Since the laptop is purchased in USA and Dell Service has requested to speak to Dell customer care on Friday. 4th March
4) Had...

I am facing an issue with dell's laptop whenever I am calling with dell we do not get a proper response....

Dear sir,

As I purchased a new dell inspiron laptop on 20.02.2022 at chroma store banglore. And i found that my laptop was heating more than normal. So i went to chroma store and explained the things but they told they can't to do anything about this need a approval by dell for replacement of the laptop. Please do the needful for the replacement sir as am scared to use my laptop because of overheating.here I am attaching my...

I have made the payment as you requested for renewal. Why can't I get a response from your people? I have written to Laura.[protected]@dellteam.com, in.warranty.renewals.[protected]@dell.com, [protected]@dell.com and yet there is no response.

Transaction number is IN[protected] dated February 14th, 2022...

I had bought a laptop from Dell and since day one it was giving problems. After contacting the technical team they had visited my son's university at Manipal and had replaced few parts but then after within a few weeks it started giving problems. It's been 2 months my son has been complaining verbally and through mail to Ms. Rashmi Chethan, [protected], [protected]@Dell.com, Rashmi.[protected]@dell.com and she had been falsely promising...

INSPIRION 5490. Bought on 01/01/2020 .In just 2 years the laptop display frame has started to open up on both sides...

Dear Sir/Madam
I have Made a payment of 43989.99 But i have't not received the order number?
Below are my payment screenshots? Kindly contact on the given below

Order placed with Customer Name Prince Kumar
Order placed with Phone Number: [protected]
Order placed with Email ID: [protected]@gmail.com
Order placed date: 24.02.2022
IRN Number: Not recvid
Payment Ref no. along with...

For Expandable Ram we asked the shopkeeper and he did so by opening the newly bought laptop in front o[censored]s and ended up breaking one of the locks and one screw slot also. Now the laptop is not even one day old and has already hardware issues....

I brought a new dell g15 ryzen edition laptop and it turn out that the display have a bleeding issue and i complaint it to dell about my concern and they offered a replacement to my laptop.Now it been a month and there is no response from them.i try to contact them through mail no reply at all.im very concerned about my situation i cant even use my new laptop...