Den Boomband — After sell service

Address:110053

I shashank gupta. I am using this boomband for 3 months. But on 21 Nov my internet is stopped and I was registered a complaint but DEN engineer is fail to correct my connection and he is fail to provide service. Every time when I was registered a complaint on helpline number they give me some excuse and every time they take some time but my internet is not correct till today. Please take some action on DEN and compensate my losses. My registered mobile number is [protected]
Was this information helpful?
No (0)
Yes (0)
DEN Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shashank,

Apologies for the delay in providing resolution! With regards to your internet connection issue, we would like to inform that we have forwarded your complaint to our concerned department for aligning an engineer visit on priority and shall confirm the closure soon.

In case you require any further assistance please feel free to write on [protected]@denonline.in and we will happy to help you further!

Thank You,
DEN Boomband
I am Abhinandan.
1.I have been using this broadband connection for more than three months. But now, I am suffering from bad services eg:- connection has been not providing from last 10 days. I registered complaints on your customer care number regularly but your authority failed to resolve my issue.
2. I requested for my user name and password for self services and which is my right too, but your authority unable to provide password.
My registered mobile no. is [protected]
So; please resolve my issues and reply me as soon as possible. Otherwise I will bound to take legal action against you.
Regard:-
. Abhinandan yadav

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information