[Resolved] Den Networks — broadband speed issue

amitkemani

from Delhi, Delhi

Address:

New Delhi, Delhi, 110096

Hi, i recently have taken a plan from den broadband for 100 mbps speed. I have taken a 150 days plan for 4404. But anytime it's speed never be beyond 40 mbps maximum. I have filed a complaint in customer care but they told me that it would be the maximum speed. They have cheated me by selling this plan of 100 mbps. When i told them to change my plan to 50 mbps speed of 240 days for 5240 and i will pay the difference then they declined it. They said now they can't change the plan. It's a clear case of cheating by den broadband. My email id is [protected]@gmail.com and my contact number is [protected]

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Mar 31, 2020

Complaint marked as Resolved

Hi, I recently have taken a plan from den broadband for 100 Mbps speed. I have taken a 150 days plan for 4404. But anytime it's speed never be beyond 40 Mbps maximum. I have filed a complaint in customer care but they told me that it would be the maximum speed. They have cheated me by selling this plan of 100 Mbps. When I told them to change my plan to 50 Mbps speed of 240 days for 5240 and I will pay the difference then they declined it. They said now they can't change the plan. It's a clear case of cheating by den broadband. My email id is [email protected] and my contact number is 9910628977

DEN Networks customer support has been notified about the posted complaint.

Mar 31, 2020

Updated by amitkemani It's not resolved yet