Den Boomband — Consumer harassment and inability to provide services

Address:

New Delhi, Delhi

I paid Rs 2565/- on 30 June '15 as a advance rental of 3 months for broadband connection. But till date i.e 6 Aug '15 there is no installation or intimation to when they will provide me a connection. From 15th July '15, I have requested them for refund of my amount. To this, I haven't received my amount. Every-time I call them they say your amount will be refunded within 7 days. I tried to drop a mail also, but they do not revert. Today i.e 6 Aug '15, I called them to ask for my refund, they said you amount will reach you within 7 days from now. I feel harassed.