Hi
Complaint no. CAS-104614-R9N3
I have been using this network and i was told that i will get 1 month free on payment of 3 months. I am not receiving any free network and apart from that my network is shut down from past 5 days .
I have already talked with your representatives manish, pratibha, rohit and amit for past 5 days and each one said that your network will be available within next 24 hours according to policy .
Your policy is absolutely fake and thats how you are getting customers . i guess i even have a right to file a case against you for telling wrong policy or not fulfilling it .
You guys are thief and your representatives are all given scripts to tell and noone is able to answer my question . your supervisors never return the call and i dont believe in your company anymore . worst network providers i have ever come acrossed in my life .
I know i am writing this message and this wont affect you at all, and you guys wont start my network over.
Jatin jindal
( a customer who used to believe in your company
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DEN Networks customer support has been notified about the posted complaint.
Firstly please accept our sincere apologies for the unsatisfactory experience you've had. As discussed on call we are looking into your concern and will get back with an update shortly.
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Greetings from DEN Networks !
Firstly please accept our sincere apologies for the unsatisfactory experience you've had. As discussed on call we are looking into your concern and will get back with an update shortly.
Regards,
Team DEN