[Resolved] Den Boomband — Payment Failed
Delhi, Delhi, India
I have done payment from netbanking of Rs 855. Payment was deducted from my end but get failed on Den end. I have talked to customer care executives but every executives have their own opinion regarding same issue. Some said to wait for 24 hour and some said to repayment. No two executive have same thoughts. I mail to their email "[protected]@denonline.in' multiple time but DEN is not caring to reply on any email. From last 3 days i am without internet. Now i am realizing that i lost my Rs 855 and also faith on DEN.
Complaint marked as Resolved
[Sep 09, 2015] DEN Networks customer support has been notified about the posted complaint.
Verified SupportDEN Networks Customer Care's response, Sep 09, 2015
Firstly please accept our sincere apologies for the inconvenience caused.. We assure you that our Customer Care team will contact you shortly and assist further with the account recharge!
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