Address: | New Delhi, Delhi, 110009 | Website: | DEN Boomband |
I am very disappointed with the service provided by Den boom band. On 11th September 2015, I paid Rs. 2, 655 through cheque for three months plan to one of your agent Ravi (Contact No. [protected]), he assure me that the very next day the engineer will come and install the device, and after that cheque will be deposited in bank. Hoping that someone will turn up.I waited and even did not go for work however nobody turn up i did not even relieve a phone call. On 12th of september i called to customer care but no action took on my complaint.On 13th september an engineer came and installed the router but from that day i couldn't access the internet. I have complained several times but no resolution is provided. Nobody listens once you get paid. After so many complaints, customer care told me that the same will be resolved and the connection will start but nothing has been done as of now. They even don't know internally that who do they have to send for what issue. I ASK YOU TO RETURN MY CHEQUE AND DISCONNECT MY CONNECTION OR TAKE YOUR ALL ACCESSORIES or else ready to be sued. Was this information helpful? |
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